Outsource Magazine Welcomes New Columnist, Marc Kuffmann
Delray Beach, FL, June 23, 2012 --(PR.com)-- Outsource Magazine, the leading publication in the Outsourcing Industry, is pleased to announce that Marc Kauffmann, President of The Kauffmann Group, LLC has signed on as a new columnist.
Kauffmann will continue his role as president of The Kauffmann Group, LLC. The Kauffmann Group, LLC is a boutique management consulting firm that specializes in providing leading-edge Customer Relationship Management and Business Process Outsourcing services.
Kauffmann is an award-winning Thought Leader with 26+ years of expertise in the evolution of innovative business practices, market approaches, product/service offerings and information technology. He was recognized by New York Times best selling author Seth Godin for innovation and consistent success in challenging clients to be remarkable and consistently deliver breakthrough business results.
He built and managed high performance organizations that generated sustained profitability and shareholder value through diverse industry and functional expertise.
“There’s never a shortage of topics upon which to comment when it comes to Global Sourcing,” said Kauffmann. “I’m looking forward to having an outlet, Outsource Magazine, to share my two cents on the state of the industry.”
Kauffmann’s column debuts in the Summer issue of Outsource Magazine.
About Outsource Magazine
Through our flagship print title and via our weekly OutsourceXpress email (signup via top right), website & social media tools, including LinkedIn (User & Advisory / Vendors) & Twitter via @outsourcemag, Outsource delivers unrivalled content direct to the movers, shakers and decision-makers at the heart of the outsourcing space. Our in-depth coverage of important events and trends, interviews with both high-profile industry figures and unsung heroes, and commentary from the Outsource network worldwide gives us an unparalleled perspective on outsourcing across sectors, verticals and geographies.
About The Kauffmann Group, LLC
The Kauffmann Group, LLC helps leading-edge organizations measure the value of their Relationship Capital, understand how to segment their customers, design and deliver a superior customer experience, capture/integrate/store/use customer data, improve satisfaction/loyalty and reduce attrition, improve the efficiency and effectiveness of customer interactions with various channels, create and enable cultural change, and measure success through balanced scorecards and metrics.
They also work with third-party BPO provider organizations to grow their business. Our services include; but are not limited to, enhancing their business development function, implementing and measuring tactical marketing initiatives, applying industry best practices, designing balanced scorecards and metrics, and developing new operations.
Contacts:
Jamie Liddell
Editor, Outsource Magazine
Jamie.liddell@outsourcemagazine.co.uk
Marc Kauffmann
President, The Kauffmann Group, LLC
201-705-2225
marckauff@aol.com
Kauffmann will continue his role as president of The Kauffmann Group, LLC. The Kauffmann Group, LLC is a boutique management consulting firm that specializes in providing leading-edge Customer Relationship Management and Business Process Outsourcing services.
Kauffmann is an award-winning Thought Leader with 26+ years of expertise in the evolution of innovative business practices, market approaches, product/service offerings and information technology. He was recognized by New York Times best selling author Seth Godin for innovation and consistent success in challenging clients to be remarkable and consistently deliver breakthrough business results.
He built and managed high performance organizations that generated sustained profitability and shareholder value through diverse industry and functional expertise.
“There’s never a shortage of topics upon which to comment when it comes to Global Sourcing,” said Kauffmann. “I’m looking forward to having an outlet, Outsource Magazine, to share my two cents on the state of the industry.”
Kauffmann’s column debuts in the Summer issue of Outsource Magazine.
About Outsource Magazine
Through our flagship print title and via our weekly OutsourceXpress email (signup via top right), website & social media tools, including LinkedIn (User & Advisory / Vendors) & Twitter via @outsourcemag, Outsource delivers unrivalled content direct to the movers, shakers and decision-makers at the heart of the outsourcing space. Our in-depth coverage of important events and trends, interviews with both high-profile industry figures and unsung heroes, and commentary from the Outsource network worldwide gives us an unparalleled perspective on outsourcing across sectors, verticals and geographies.
About The Kauffmann Group, LLC
The Kauffmann Group, LLC helps leading-edge organizations measure the value of their Relationship Capital, understand how to segment their customers, design and deliver a superior customer experience, capture/integrate/store/use customer data, improve satisfaction/loyalty and reduce attrition, improve the efficiency and effectiveness of customer interactions with various channels, create and enable cultural change, and measure success through balanced scorecards and metrics.
They also work with third-party BPO provider organizations to grow their business. Our services include; but are not limited to, enhancing their business development function, implementing and measuring tactical marketing initiatives, applying industry best practices, designing balanced scorecards and metrics, and developing new operations.
Contacts:
Jamie Liddell
Editor, Outsource Magazine
Jamie.liddell@outsourcemagazine.co.uk
Marc Kauffmann
President, The Kauffmann Group, LLC
201-705-2225
marckauff@aol.com
Contact
The Kauffmann Group, LLC
Marc Kauffmann
201-705-2225
Marc Kauffmann
201-705-2225
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