Navigis and Third Sky Launch New ServiceNow Update Set for Service Catalog Module
Fourth Installment in a Series of ServiceNow Process and Update Sets Completes the Missing Piece in the Service Portfolio, Service Catalog and Request Hierarchy
Denver, CO, September 08, 2012 --(PR.com)-- Navigis, a leading global integrator of ServiceNow ITSM software and services and Third Sky, a leading IT Service Management (ITSM) solutions provider, today announced the fourth installment in their “EXCELerator” series of pre-packaged process and ServiceNowTM Update Sets. This new application builds upon the requests modeled in ServiceNow's out-of-the-box Service Catalog module and completes the missing piece in the Service Portfolio, Service Catalog and Request hierarchy. Previous releases in the pre-packaged EXCELerator series have included Change Management, Incident Management and Problem Management update sets.
“These update sets provide a near turn-key approach to ITIL process adoption and help reduce the cost and time of implementing ServiceNow solutions,” said Jason Wojahn, Vice President of Navigis. “Third Sky and Navigis have also taken ServiceNow configuration a step further, providing an ITIL-based Service Catalog that lets you publish your service definitions to your customers.”
This new Service Catalog application:
· Follows industry best practices in correctly modeling the Service Portfolio and Service Catalog
· Publishes service definitions in an easy-to-use customer facing self-service interface
· Integrates with the Requests in the out-of-the-box catalog
· Expands on the Business Service CIs so that services are integrated into the CMDB picture
· Automates you service definition management workflow
A one hour webinar is scheduled for September 11, 2012 at 10:00am PT for ServiceNow customers interested in learning more about this Service Catalog application and is hosted by Reg Lo and Jon Reynolds, Director of Operations at Navigis. Registration is available at https://www3.gotomeeting.com/register/931400134 or by visiting the Navigis or Third Sky websites.
About Navigis
With US headquarters in Denver, Colorado and international offices in Dubai, Singapore and Thailand, Navigis has been a global leader in IT Service Management and practices since 1996. Navigis delivers high-value IT services that address key business issues and helps customers realize the benefits of ServiceNow in a short period of time. Furthermore, Navigis enables its clients with the knowledge and expertise required to ensure on-going IT services success.
Follow Navigis on Twitter
On the Web at: http://www.navigis.com
About Third Sky
Third Sky is a full service IT Service Management consulting, education and technology provider with offices in San Francisco (HQ), Boston, Charlotte, New York, San Diego, Seattle, and Washington, DC. Their approach to Business Driven IT leverages frameworks such as ITIL, CobiT, PMBOK and ISO/IEC20000 to align the business strategy with IT objectives to both reduce cost of delivery and improve customer satisfaction.
For more information visit www.thirdsky.com.
Press Contacts
For Navigis:
Jason Wojahn, VP Operations
jason.wojahn@navigis.com
+1 858.356.5696 option 2
For Third Sky:
Sarah Butler
415-939-2298
info@thirdsky.com
“These update sets provide a near turn-key approach to ITIL process adoption and help reduce the cost and time of implementing ServiceNow solutions,” said Jason Wojahn, Vice President of Navigis. “Third Sky and Navigis have also taken ServiceNow configuration a step further, providing an ITIL-based Service Catalog that lets you publish your service definitions to your customers.”
This new Service Catalog application:
· Follows industry best practices in correctly modeling the Service Portfolio and Service Catalog
· Publishes service definitions in an easy-to-use customer facing self-service interface
· Integrates with the Requests in the out-of-the-box catalog
· Expands on the Business Service CIs so that services are integrated into the CMDB picture
· Automates you service definition management workflow
A one hour webinar is scheduled for September 11, 2012 at 10:00am PT for ServiceNow customers interested in learning more about this Service Catalog application and is hosted by Reg Lo and Jon Reynolds, Director of Operations at Navigis. Registration is available at https://www3.gotomeeting.com/register/931400134 or by visiting the Navigis or Third Sky websites.
About Navigis
With US headquarters in Denver, Colorado and international offices in Dubai, Singapore and Thailand, Navigis has been a global leader in IT Service Management and practices since 1996. Navigis delivers high-value IT services that address key business issues and helps customers realize the benefits of ServiceNow in a short period of time. Furthermore, Navigis enables its clients with the knowledge and expertise required to ensure on-going IT services success.
Follow Navigis on Twitter
On the Web at: http://www.navigis.com
About Third Sky
Third Sky is a full service IT Service Management consulting, education and technology provider with offices in San Francisco (HQ), Boston, Charlotte, New York, San Diego, Seattle, and Washington, DC. Their approach to Business Driven IT leverages frameworks such as ITIL, CobiT, PMBOK and ISO/IEC20000 to align the business strategy with IT objectives to both reduce cost of delivery and improve customer satisfaction.
For more information visit www.thirdsky.com.
Press Contacts
For Navigis:
Jason Wojahn, VP Operations
jason.wojahn@navigis.com
+1 858.356.5696 option 2
For Third Sky:
Sarah Butler
415-939-2298
info@thirdsky.com
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Navigis
Jason Wojahn
858 356 5696
navigis.com
Jason Wojahn
858 356 5696
navigis.com
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