VoIP Service Providers (SPs) Rely on Axacore FaxAgent to Provide Customers with Higher Rates of Successful Fax Transmissions

San Diego, CA, September 30, 2012 --(PR.com)-- Axacore FaxAgent is experiencing an increase in the number of VoIP Service Providers seeking improved call-processing options to handle both fax and voice services. FaxAgent enables providers to direct fax traffic to a specific gateway. Offloading fax traffic to a specific SIP trunk will maximize successful transmission rates for calls and faxes.

FaxAgent is designed to interact with PBX systems, mobile devices, phones and fax machines to offer the following benefits:
· A fax solution that allows customers to process all types of calls. Users are not restricted to traditional fax machines. FaxAgent’s web-service architecture enables customers to send and receive documents via any Internet browser. Options include fax by email, sending the fax to a printer or uploading a document.
· Architecture to scale and operate with current and future technology to terminate calls over IP-based telephony.
· Minimize network bandwidth and absorb changing service levels. FaxAgent utilizes T.38 protocol to greatly reduce net bandwidth versus traditional G.711 methods.
· Solution to offload fax transmissions to reduce the load on internal voice gateways.

“With unlimited users and no complex licensing or hidden costs, FaxAgent is shipped as a ready-to-deploy hardware appliance,” said Traci Basil, CEO, Axacore “It’s the optimal solution for SPs to increase their revenue stream with customers in fax heavy industries such as Healthcare, Mortgage and Collections.”

Additional Features:

Scalable Platform
· Built to focus on fax management needs and architected to scale for changing service levels.
Unlimited Users
· No complex licensing or hidden costs.
Flexible Reporting
· Keep track of fax activity by running reports filtered by user, department, domain and billing code.
Fax Compatibility
· Stay compatible with millions of fax machines used through the world.
Hardware Deployment
· System is shipped in a ready-to-deploy hardware appliance.
Integrated Archiving
· Keep an archive of all critical fax transmissions.

About Axacore:
Since 1996, FaxAgent has developed a word-of-mouth reputation within the industry as the most reliable and trusted solution. FaxAgent Customer Support Agents are U.S.-based, accessible, responsive, and trained specifically to help their Telco SPs with the latest FoIP server technology.