Aria Telecom Introduces Specialized IVR Systems for Call Centers

Delhi, India, March 17, 2013 --(PR.com)-- Aria Telecom has introduced special IVR systems for call centers. The company has been working for automating the support services and provides help to organizations dealing in support and customer care works. Being a leading provider of call center solutions in India and abroad, they have managed to keep their clients happy and satisfied with innovation, latest technology and incredible support.

Ravindra Saini, Director of Aria Telecom has led the organization on the path of greater success by introducing domain specific IVR systems. These systems are tailor made to the work type and include all the functions that are required for streamlining the work process.

According to him, the working hours of a company are very crucial and even a minute saved can contribute to a huge profit. During his research time, he carefully observes the functions of different organizations and helps his employees to work on those areas. By taking into account, the problems faced by call centers, he motivated his technical experts to fabricate a one-stop solution for them.

The company provides wide variety of telecommunication devices including telephone headsets, outbound dialers, predictive dialers, telephone recorders, voice loggers, etc. All the information and technical specifications of these devices can be seen by visiting the website.

The launch of customized IVR systems will be beneficial in minimizing the idle time and thus increasing the actual working hours of representatives in a call center, he says.