Dial An Exchange Implements Interface to Streamline Business Processes with Resorts

Gold Coast, Australia, June 21, 2013 --(PR.com)-- Dial An Exchange (DAE), the world’s largest privately-owned timeshare exchange company continues to implement new technology to improve efficiencies through “best practice” initiatives.

As Dial An Exchange continues to expand its footprint in both the international and domestic markets, DAE has been constantly reviewing its business processes to identify ways of implementing new technology to improve various aspects of the business. This drive has led to the development and automation of key processes that DAE conducts with its Resort partners.

Through these automated processes, Resort partners in Australia and New Zealand that operate the ATWI (@ Work International) Viewpoint Resort Software Suite now have a seamless connection with the DAE system, allowing for a more streamlined approach when handling data with the large exchange provider. All resorts using the interface can seamlessly transfer deposits to DAE and inbound guests are automatically processed back into the resort’s system. With DAE’s platform resort owners can also login through the resorts own website to search live exchanges, bonus weeks and resort rentals while also having the ability to deposit their entitlement directly into the DAE system.

DAE’s Business Development Manager for the Pacific, Gary Fog said “The interface ultimately saves valuable time and eliminates the need to manually re-key information into both the Resorts Property Management System and the DAE system alike, it has improved efficiencies within each of our respective business allowing more time to focus on other key deliverables throughout the DAE business.”

The interface permits for many other key business requirements that were previously handled manually. Automating processes that once took a greater amount of time have been subsequently reduced and thus improved overall proficiencies within the DAE business.

About Dial An Exchange
DAE has grown significantly since it first opened its doors in 1997. A strong focus on quality customer service has led to their continued growth as over 50% of their new memberships have been the result of personal referrals. Today, the company has more than 450,000 members worldwide and is a truly viable option for all timeshare owners to exchange their weeks and points or credits products. DAE’s robust set of membership benefits makes it easy for timeshare owners to truly enjoy their vacation ownership experience. Their simple, flexible and innovative direct to consumer approach has evolved into a range of business development and support tools for their business partners such as resorts, management companies and Home Owners Associations who are looking for a competitive edge to support their rapid growth.

Membership benefits include a free membership option, Gold Advantage membership option, low exchange fees, a 3-year credit for every banked week, 24/7 live access to exchange weeks, personalized customer service, worldwide vacation availability, discounted rental weeks in prime locations and informative monthly e-Newsletters providing travel tips, destination ideas and money saving promotions and offers. At DAE, the timeshare owners’ needs come first and foremost and quality of service is never compromised. For more information, please visit http://daelive.com.