Ultra-X Technology in New iDeaUSA Tablets to Provide Android Self Aid Support Tool
Santa Clara, CA, November 28, 2013 --(PR.com)-- Ultra-X, Inc. today announced that iDeaUSA, California based consumer electronics manufacturer, will be shipping its iDea Tablet family, including the recently launched iDeaPLAY Android tablet, with Ultra-X’s technology – providing end customers with self-aided product support, helping to identify potential problems with the system hardware.
“Our customers expect the best experience possible from their technology – they rely on their tablets to keep them connected,” said Danish Ahmed, vice president of operations, iDeaUSA. “Integrating Ultra-X technology clearly emphasizes iDeaUSA’s commitment in creating innovative and quality mobile solutions for our customers.”
“Traditional troubleshooting over the phone has always been a challenge,” said Larry Ponciano, GM at Ultra-X. "The ability given to the end customer to self-check their tablet prior to contacting support, not only minimizes time and frustration, but also provides a noticeable reduction in overall support related inquiries and costs to iDeaUSA – A win-win!”
The iDeaPLAY is available now online by visiting Amazon.com or it can be purchased at one of many retail locations, including Fry’s Electronics and HEB stores across the country.
The tablet also comes with complete, US based customer support service and also extended warranty options are available as well. For more information, please visit: http://www.iDeaPLAYkids.com
About iDeaUSA
iDeaUSA is a leading US consumer electronics company focused on products that are competitively priced yet high quality. iDeaUSA designs better products, in the USA, that are expertly optimized to include the most important features and functions, offer “open standards” connectivity and compatibility and are manufactured to high standards. To see a complete list of iDeaUSA products, please visit: http://www.ideausa.us
About Ultra-X
Founded in 1987, Ultra-X, Inc., Hardware and software diagnostic developer and technology pioneer offers a wide array of Professional PC and Android diagnostic Solutions for Developers, Manufacturers, OEM/ODMs, System Engineers, Service Technicians, Integrators and Computer Professionals. To learn more about Ultra-X products, please visit: http://www.uxd.com
“Our customers expect the best experience possible from their technology – they rely on their tablets to keep them connected,” said Danish Ahmed, vice president of operations, iDeaUSA. “Integrating Ultra-X technology clearly emphasizes iDeaUSA’s commitment in creating innovative and quality mobile solutions for our customers.”
“Traditional troubleshooting over the phone has always been a challenge,” said Larry Ponciano, GM at Ultra-X. "The ability given to the end customer to self-check their tablet prior to contacting support, not only minimizes time and frustration, but also provides a noticeable reduction in overall support related inquiries and costs to iDeaUSA – A win-win!”
The iDeaPLAY is available now online by visiting Amazon.com or it can be purchased at one of many retail locations, including Fry’s Electronics and HEB stores across the country.
The tablet also comes with complete, US based customer support service and also extended warranty options are available as well. For more information, please visit: http://www.iDeaPLAYkids.com
About iDeaUSA
iDeaUSA is a leading US consumer electronics company focused on products that are competitively priced yet high quality. iDeaUSA designs better products, in the USA, that are expertly optimized to include the most important features and functions, offer “open standards” connectivity and compatibility and are manufactured to high standards. To see a complete list of iDeaUSA products, please visit: http://www.ideausa.us
About Ultra-X
Founded in 1987, Ultra-X, Inc., Hardware and software diagnostic developer and technology pioneer offers a wide array of Professional PC and Android diagnostic Solutions for Developers, Manufacturers, OEM/ODMs, System Engineers, Service Technicians, Integrators and Computer Professionals. To learn more about Ultra-X products, please visit: http://www.uxd.com
Contact
ULTRA-X INC.
Larry Ponciano
408-261-7090
www.uxd.com
Larry Ponciano
408-261-7090
www.uxd.com
Contact
Categories