Unified Communications Manager Version 10 Release

London, United Kingdom, March 19, 2014 --(PR.com)-- To effectively excel in today’s business climate, collaboration is more critical than ever and employees need to be able to get easy, secure and reliable access to voice, video conferencing, voicemail, instant messaging and e-mail, from the device of their choice. These change in work-style, challenges organizations in unprecedented ways, with the paramount need of integrating voice, video, data, and mobility in a secure and easy-to manage network.

With more than 200,000 customers worldwide, more than 60 million IP Phones and tens of millions of soft clients deployed, Cisco Unified Communications Manager is the leader in Unified Communications. Available as a private cloud, public cloud, or on-premises deployment, it provides a software-based session and call control for voice, video, instant messaging and presence and mobility, for Cisco and third-party devices alike.

The introduction of Cisco Unified Communications Manager Version 10.0, built on the already vast capabilities of previous versions, increases the resources efficiency thanks to:

Simplified installation, upgrade, and platform migration process
Remote Access – users can securely connect without establishing a VPN
End-user self-provisioning and self-care
Facilitate the efficient use of videoconferencing resources
Enhanced network bandwidth management

Cisco Unified Communications Manager also improves the end-user and administration management, supporting network-based call recording for any device including Cisco Jabber clients, helping remote devices to connect without creating a VPN, providing integrated administration and user options for instant messaging and presence, supporting standards-based single sign-on (SSO) for administrators.

Finally, it provides new and enhanced capabilities, such as:

Agent-selected video on hold and caller-specific audio on hold for contact centres
Powerful new user-oriented API and enhancements to existing APIs for developers

Ever increasing benefits are guaranteed to businesses considering to replace their legacy phone systems or an upgrade from an earlier CUCM release and the discount plans offered by Cisco on their Unified Communications and collaboration products make even easier for mid-sized businesses to get access to enterprise-class solutions.