Stellar and i3 Join Forces to Create Stellar Restaurant Solutions
Colorado Springs, CO, October 10, 2007 --(PR.com)-- Stellar, a leading global call center and business process outsourcing provider, and i3, a leading provider of restaurant ordering solutions, today announced the establishment of a new US-based joint venture company Stellar Restaurant Solutions.
The new entity provides centralized call center and online ordering solutions for various restaurant categories, including To-Go / Take Out, Delivery, Catering Services, Fast Casual, Traditional Casual Dining and Quick Serve Restaurants (QSR’s).
“The synergy between our two companies means we now provide restaurant ordering solutions to the US market that combine Stellar’s expertise in call center management and i3’s experience and achievements in the US restaurant industry” said Steve Morphett, President and Chief Executive Officer of Stellar Global Inc.
i3 brings some impressive achievements to the table for the new company, including establishing the first Quick Serve Restaurant (QSR) call center that has now processed over 6 million restaurant orders. In addition, they were the first QSR call center to process centralized catering calls for a QSR brand and the first to develop a QSR call center patent.
Stellar Restaurant Solutions’ dedicated order processing center is located in Colorado Springs, CO. The center offers both English and Spanish language capabilities to cater to their client’s target markets.
“Stellar Restaurant Solutions provides forward thinking companies with an immediate, reliable, cost effective call center solution. Simply put, we assist businesses to more effectively juggle priorities by delivering a solution that is better, cheaper and faster than anything they currently use.” said Steve Bigari, Chief Executive Officer of Stellar Restaurant Solutions.
About Stellar
Stellar is a leading global call center and business process outsourcing provider, with over 6,000 employees across 19 outsourcing centers in Australia, UK, USA, Canada and the Philippines. Stellar’s consistent service quality across various communication channels helps clients reduce operating costs, improve quality levels and increase revenue and profitability. The company serves a range of clients in the telecommunications, utilities, transport, finance, government and manufacturing industries. In addition to call centre outsourcing, Stellar specializes in document management, workflow automation technology and process outsourcing solutions. For more information, visit www.stellarBPO.com
About i3
i3 is a consulting and management services provider that specializes in servicing the needs of the restaurant industry. Steve Bigari, the acclaimed successful entrepreneur who is nationally known for his numerous innovations and transformational changes within the restaurant industry is CEO of i3. He has instigated cutting-edge innovations for the industry, including credit card sales, video technology for drive-thru ordering, activity-based PlayPlaces, a remote call center (as profiled in Thomas Friedman's The World is Flat), the "Made for You" production system, and more. He also founded America's Family, a national non-profit organization dedicated to helping hard-working people build better lives. For more information, visit www.i3cms.com
About Stellar Restaurant Solutions
Stellar Restaurant Solutions is an end-to-end call center provider for the US restaurant industry. Stellar Restaurant Solutions helps their clients to build enduring customer relationships and optimize the restaurant ordering process through a range of ordering solutions. By centralizing and standardizing order processing and customer interactions, restaurant outlets find they can improve the customer experience, increase sales, reduce costs and enhance order management processes and efficiency. For more information, visit www.StellarRestaurantSolutions.com
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The new entity provides centralized call center and online ordering solutions for various restaurant categories, including To-Go / Take Out, Delivery, Catering Services, Fast Casual, Traditional Casual Dining and Quick Serve Restaurants (QSR’s).
“The synergy between our two companies means we now provide restaurant ordering solutions to the US market that combine Stellar’s expertise in call center management and i3’s experience and achievements in the US restaurant industry” said Steve Morphett, President and Chief Executive Officer of Stellar Global Inc.
i3 brings some impressive achievements to the table for the new company, including establishing the first Quick Serve Restaurant (QSR) call center that has now processed over 6 million restaurant orders. In addition, they were the first QSR call center to process centralized catering calls for a QSR brand and the first to develop a QSR call center patent.
Stellar Restaurant Solutions’ dedicated order processing center is located in Colorado Springs, CO. The center offers both English and Spanish language capabilities to cater to their client’s target markets.
“Stellar Restaurant Solutions provides forward thinking companies with an immediate, reliable, cost effective call center solution. Simply put, we assist businesses to more effectively juggle priorities by delivering a solution that is better, cheaper and faster than anything they currently use.” said Steve Bigari, Chief Executive Officer of Stellar Restaurant Solutions.
About Stellar
Stellar is a leading global call center and business process outsourcing provider, with over 6,000 employees across 19 outsourcing centers in Australia, UK, USA, Canada and the Philippines. Stellar’s consistent service quality across various communication channels helps clients reduce operating costs, improve quality levels and increase revenue and profitability. The company serves a range of clients in the telecommunications, utilities, transport, finance, government and manufacturing industries. In addition to call centre outsourcing, Stellar specializes in document management, workflow automation technology and process outsourcing solutions. For more information, visit www.stellarBPO.com
About i3
i3 is a consulting and management services provider that specializes in servicing the needs of the restaurant industry. Steve Bigari, the acclaimed successful entrepreneur who is nationally known for his numerous innovations and transformational changes within the restaurant industry is CEO of i3. He has instigated cutting-edge innovations for the industry, including credit card sales, video technology for drive-thru ordering, activity-based PlayPlaces, a remote call center (as profiled in Thomas Friedman's The World is Flat), the "Made for You" production system, and more. He also founded America's Family, a national non-profit organization dedicated to helping hard-working people build better lives. For more information, visit www.i3cms.com
About Stellar Restaurant Solutions
Stellar Restaurant Solutions is an end-to-end call center provider for the US restaurant industry. Stellar Restaurant Solutions helps their clients to build enduring customer relationships and optimize the restaurant ordering process through a range of ordering solutions. By centralizing and standardizing order processing and customer interactions, restaurant outlets find they can improve the customer experience, increase sales, reduce costs and enhance order management processes and efficiency. For more information, visit www.StellarRestaurantSolutions.com
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Contact
Stellar Restaurant Solutions
Matt Van Auken
+1 719 955 7137 (ext 207)
www.StellarRestaurantSolutions.com
Matt Van Auken
+1 719 955 7137 (ext 207)
www.StellarRestaurantSolutions.com
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