CW Technology Receives ShoreTel Award for World Class Customer Satisfaction

Duluth, MN, May 19, 2014 --(PR.com)-- CW Technology was recognized by ShoreTel for achieving above World Class Customer Satisfaction, ranking them among the top 10% of the 1,000+ ShoreTel partners. ShoreTel measures the customer experience using the globally recognized Net Promoter Score. CW Technology’s score consistently surpasses what is considered world-class level of customer care in the industry. ShoreTel is an all-in-one IP phone system with unified communications and contact center capabilities, offering secure cloud and internet-based voice communications.

For over 30 years, CW Technology has been delivering enterprise-quality IT management services to organizations. CW offers cloud-based and co-location datacenter solutions to allow for on-demand scalability and operational efficiencies, outsourced IT services, network management and planning, network security, remote monitoring and support, backup and disaster recovery and certified helpdesk professionals. CW delivers consulting, design, development, implementation and support for video surveillance solutions, as well as ShoreTel Phone/Unified Communications solutions. CW Technology has offices in Duluth, St. Cloud and the Twin Cities.