Historic Hotel in Palm Beach County, Florida Chooses ProfitWatch Call Accounting

Fort Lauderdale, FL, July 29, 2014 --(PR.com)-- The historic Breakers Hotel occupies 140 sea-side acres alongside Florida’s coastline and charms its visitors with classic Italian-Renaissance furnishings, modern amenities, and breathtaking views of the aqua-blue waters of the Atlantic. When it came time to upgrade their existing call accounting solution, The Breakers turned to Metropolis’ ProfitWatch Call Accounting. Metropolis Technologies has produced reliable call accounting for hotels, motels, casinos, cruise lines, and other hospitality customers since 1993 and has a reputation for their responsive, technical support.

ProfitWatch accurately tracks and reports on all call data from the phone system and includes easily configured rate tables to help hospitality customers to generate revenue. In addition to accurate guest call billing, ProfitWatch benefits include:

• Never lose revenue:
ProfitWatch includes PBX and PMS offline alerts to notify staff if the system has stopped receiving or sending data, so hotels never unexpectedly lose revenue because their PBX or PMS is offline.

• Reduce liability:
ProfitWatch includes emergency call alerts to notify staff of 911 calls via email, text and screen popup. These alert notifications help properties to reduce liability and increase response time in the event an emergency call is dialed anywhere on the property.

• Identify savings on trunk lines:
Hotels can identify underutilized trunk lines to eliminate telecom costs and improve the efficiency of their communication network.

• Protect the property from VoIP hacking and toll fraud:
Hotels can identify employee phone abuse, phone hacking attempts, and other unauthorized call activity using ProfitWatch’s toll fraud notification system to protect the property from costly expenses and security breaches.

For more information on the benefits and features of ProfitWatch, visit www.metropolis.com.