Lake Charles Memorial Hospital Selects PMMC ESTIMATOR PRO to Better Serve Patients

Charlotte, NC, October 08, 2014 --(PR.com)-- PMMC, a leading provider of healthcare revenue cycle solutions, was selected by Lake Charles Memorial Hospital in Lake Charles, LA to generate accurate estimates for their patients based on visibility into existing payer and patient contracts.

Lake Charles Memorial Hospital is a not-for-profit family hospital with 301 beds that serves southwest Louisiana. Lake Charles Memorial Hospital has used PMMC contract PRO to manage complex contracts with their payers. This enabled them to quickly leverage existing contract data to deploy the system to accurately create patient estimates with PMMC estimator PRO. The patient estimation solution was recently implemented in September.

“We implemented PMMC contract PRO back in 1998 to manage our payer contracts,” explained Pansy Gabbard, Director of Revenue Cycle at Lake Charles Memorial Hospital. “We are now expanding the engagement with the goals of reducing our number of AR days and to be more transparent in pricing with our patients,” added Pansy.

“Patient out-of-pocket obligations are at all-time highs and the patient financial responsibility is a growing percentage of every healthcare provider's accounts receivable. To address these dynamics, healthcare organizations need to focus on capturing payments as early in the process as possible,” added Terry McManus, AVP estimator PRO Services at PMMC. “PMMC estimator PRO should also lead to an increase in patient satisfaction through greater pricing transparency and more accurate estimates.”

A growing number of hospitals are implementing patient estimation tools in the midst of increasing patient out-of-pocket costs and increased state and federal initiatives focused on transparent pricing. Nearly 100 other hospitals across the U.S. currently use PMMC estimator PRO to provide accurate patient estimates, increase point-of-service (POS) collections, and reduce bad debt.