Technology Associates Announces New Network Management Tool
Cary, NC, November 14, 2007 --(PR.com)-- Eric Hobbs, president of Technology Associates, a full service technology solutions and support firm that specializes in providing network design, implementation, management and support to small to medium-sized businesses in North Carolina, has announced that the firm has launched a new network management tool. The new tool is the agent portion of their new network management application which allows the firm to monitor the health of their client’s network, down to each individual workstation. This upgrade will allow the firm to constantly monitor the information to aid in the recognition of possible problems and speed the efforts to resolve such problems. Technology Associates has been providing managed services at the server level since 2002. Now, this new tool allows Technology Associates to monitor the health of their clients' networks at the workstation level, and handle most projects and issues remotely, saving the customer time and money.
“Our new network management tool has proven to be more efficient, as we can constantly monitor and diagnose problems at the workstation level,” said Hobbs. “In the past our management tool set allowed us to monitor our customers at the server level, but now our new capabilities allow for a more complete picture of our customers’ network. For example, we recently were able to add a new network printer to 50 workstations at the customers’ location in under five minutes while removing the old printer from each workstation. This was accomplished without causing our customer the disruption normally associated with a network change, and, more importantly, saved them money on IT support costs."
About Technology Associates:
Founded in 1997, Technology Associates is a full service technology solutions and support firm that specializes in providing network design, implementation, management and support to small to medium-sized businesses in North Carolina. Technology Associates partners with their clients to manage their technology solutions as a valued business asset and emphasizes proactive solutions to prevent problems before they occur. The firm utilizes scalable technologies that allow business owners to have a technology infrastructure that can grow with their business needs. Technology Associates prides itself on offering a low engineer-to-customer ratio to ensure timely responsiveness and individual attention for their customers. Technology Associates is a Microsoft® Certified Partner, meaning they process a high degree of competence and expertise with Microsoft® technologies, as well as a Microsoft® Small Business Specialist. For more information please call 1-919-459-0100 or visit their Web site at www.technologyassociates.net.
Patty Briguglio
MMI Associates, Inc.
919-233-6600
patty@mmimarketing.com
PR Firms Raleigh, NC
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“Our new network management tool has proven to be more efficient, as we can constantly monitor and diagnose problems at the workstation level,” said Hobbs. “In the past our management tool set allowed us to monitor our customers at the server level, but now our new capabilities allow for a more complete picture of our customers’ network. For example, we recently were able to add a new network printer to 50 workstations at the customers’ location in under five minutes while removing the old printer from each workstation. This was accomplished without causing our customer the disruption normally associated with a network change, and, more importantly, saved them money on IT support costs."
About Technology Associates:
Founded in 1997, Technology Associates is a full service technology solutions and support firm that specializes in providing network design, implementation, management and support to small to medium-sized businesses in North Carolina. Technology Associates partners with their clients to manage their technology solutions as a valued business asset and emphasizes proactive solutions to prevent problems before they occur. The firm utilizes scalable technologies that allow business owners to have a technology infrastructure that can grow with their business needs. Technology Associates prides itself on offering a low engineer-to-customer ratio to ensure timely responsiveness and individual attention for their customers. Technology Associates is a Microsoft® Certified Partner, meaning they process a high degree of competence and expertise with Microsoft® technologies, as well as a Microsoft® Small Business Specialist. For more information please call 1-919-459-0100 or visit their Web site at www.technologyassociates.net.
Patty Briguglio
MMI Associates, Inc.
919-233-6600
patty@mmimarketing.com
PR Firms Raleigh, NC
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Technology Associates
Patty Briguglio
919-233-6600
www.mmimarketing.com
Patty Briguglio
919-233-6600
www.mmimarketing.com
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