Ben Franklin Finance Enhances Borrowers Experience and Portfolio Management Services

Indianapolis, IN, April 01, 2015 --(PR.com)-- Ben Franklin Finance announces improvements to the customer experience and the advancement of the company’s services for the management and curing of consumer and business receivables by integrating technologies and distinctive financing practices.

As a leader in account receivable and billing management software, Ben Franklin Finance is using the dialer technologies and its text messaging features from Dialing Innovations to enhance the interaction with borrowers. The company currently uses the telecommunication platform to service over 10,000 accounts and student portfolios.

“We accept financing for all students which can make managing the collection of receivables complex and time consuming,” said Tania Bales, Client Services Team Lead for Ben Franklin Finance. “Dialing Innovations allows us to automatically notify the borrower when payment is due via text and any remittance past due 10 days is automatically loaded and contacted by the dialer system.”

The combination of offering guaranteed financing with services from Dialing Innovations allows Ben Franklin Finance to make it easier to afford college and demonstrates one of President Obama’s education initiatives. The company also services student portfolios for non-traditional skill based educational training. For local borrowers, this guaranteed financing practice strengthens the career pathways for students and relates to the Career and Technical Education initiative of Indiana Governor Mike Pence.

“It was important to us that we improve the customer experience for our client and provide solutions to help the client’s ingenuity to support both local and national initiatives that are relevant to their industries,” said Josh VonHauger, co-founder of Dialing Innovations. “Additionally we were able to further enhance the overall services provided by Ben Franklin Finance by integrating our platforms.”

Ben Franklin Finance is leveraging the same technologies offered by Dialing Innovations to expand the services of managing and curing consumer and business receivables to beyond the education industry. The company has become better equipped to provide automotive businesses, banking institutions, and government organizations with the ability to manage the many facets of lending.

“The dialer that we use has been instrumental in increasing our account receivable portfolio management,” said Bales. “The platforms we use decrease our charge backs and provides additional benefits that are attractive to clients in a wide variety of industries requiring account receivable and billing management software.”

The benefits of affordability, custom and collaborative programming, scalability of resources, and easy installation allows Ben Franklin Finance to provide its clients with everything they need to do business. The company continues to increase cash flow for its clients by increasing their monthly receivable income through the implementation of technologies that have advanced the financing services and software of Ben Franklin Finance.

About Ben Franklin Finance
Ben Franklin Finance is a national leader in account receivable and billing management software. The company provides businesses the ability to manage the many facets of lending and specializes in the management and servicing of consumer and business receivables. Ben Franklin Finance is also a premier provider in tuition financing and currently services thousands of student portfolios. Ben Franklin Finance is headquartered in Indianapolis, Indiana. It can be reached toll free at 1-855-445-8569. For more information please visit www.benfranklinfinance.com.