The Abbey Resort Launches App, Unveils New Website
Lakeside property elevates guest experience through online upgrades.
Fontana, WI, August 31, 2015 --(PR.com)-- The Abbey Resort and Avani Spa today announced the public launch of its app and the unveiling of its new website, both designed to provide guests with a positive customer service experience from their very first encounter with the resort.
“At The Abbey Resort, we strive for excellence in hospitality in all we do,” said Sara Schmitz, Marketing Director for the property. “Because our online presence is often the first impression our guest have of the resort, it’s important to us they experience first-rate customer service when searching for The Abbey online or in an app store.”
The app allows guests to navigate the resort via online map, view activities and events, make reservations, stay current on dining, spa, and overnight specials, and more. The new, mobile-friendly website features improved visuals, simpler site navigation, and a more user-friendly booking process.
The online upgrades follow major renovations to the property in excess of $50 million, which began in 2013 to celebrate the resort’s 50th anniversary of operation. The three-year project included renovations to guest room lounge areas; meeting spaces; the 35,000 square-foot Avani Spa; the resort’s two restaurants, two bars, and coffee shop; the exterior, iconic A-frame; enhancements to the entryway and lobby including the resurfacing of the stone fireplace, and; a new monument sign that welcomes and draws guests in from the moment they arrive.
“Over the past three years we have put a great deal of effort into elevating the guest experience through the completion of major property renovations,” said Schmitz. “Our new website and correlating app support the fact that we are committed to excellence in hospitality across the board at The Abbey Resort.”
The website url remains the same, at www.TheAbbeyResort.com. The app is available in both Droid and iPhone app stores by searching “Abbey Resort,” and can be downloaded from The Abbey Resort’s new website through the following link: http://www.theabbeyresort.com/download-our-app.aspx.
About The Abbey Resort and Avani Spa
Located just 80 miles from downtown Chicago and 50 miles from Milwaukee, The Abbey Resort and Avani Spa is a treasured icon and the only full-service resort on the shores of Lake Geneva. The resort celebrated its 50th Anniversary in 2013 with the completion of a multi-million dollar renovation of the exterior, meeting space and common areas. The resort boasts a breathtaking setting on 90 acres of beautifully manicured grounds, award-winning dining and banquet facilities, nearby championship golf courses and a wide range of outdoor activities. This only scratches the surface of all the activities and offerings The Abbey Resort provides. With impeccable customer service, the team at The Abbey Resort consistently meets the needs and expectations of both guests and meeting planners. The 35,000 square-foot Avani Spa enhances the resort experience with innovative spa treatments and modern luxuries.
The Abbey Resort and Avani Spa is managed and operated by Hostmark Hospitality Group of Schaumburg, Ill. For more information or reservations, visit www.theabbeyresort.com, join Abbey Resort and Avani Spa on Facebook https://www.facebook.com/abbeyresort or follow @AbbeyResort on Twitter www.Twitter.com/abbeyresort.
“At The Abbey Resort, we strive for excellence in hospitality in all we do,” said Sara Schmitz, Marketing Director for the property. “Because our online presence is often the first impression our guest have of the resort, it’s important to us they experience first-rate customer service when searching for The Abbey online or in an app store.”
The app allows guests to navigate the resort via online map, view activities and events, make reservations, stay current on dining, spa, and overnight specials, and more. The new, mobile-friendly website features improved visuals, simpler site navigation, and a more user-friendly booking process.
The online upgrades follow major renovations to the property in excess of $50 million, which began in 2013 to celebrate the resort’s 50th anniversary of operation. The three-year project included renovations to guest room lounge areas; meeting spaces; the 35,000 square-foot Avani Spa; the resort’s two restaurants, two bars, and coffee shop; the exterior, iconic A-frame; enhancements to the entryway and lobby including the resurfacing of the stone fireplace, and; a new monument sign that welcomes and draws guests in from the moment they arrive.
“Over the past three years we have put a great deal of effort into elevating the guest experience through the completion of major property renovations,” said Schmitz. “Our new website and correlating app support the fact that we are committed to excellence in hospitality across the board at The Abbey Resort.”
The website url remains the same, at www.TheAbbeyResort.com. The app is available in both Droid and iPhone app stores by searching “Abbey Resort,” and can be downloaded from The Abbey Resort’s new website through the following link: http://www.theabbeyresort.com/download-our-app.aspx.
About The Abbey Resort and Avani Spa
Located just 80 miles from downtown Chicago and 50 miles from Milwaukee, The Abbey Resort and Avani Spa is a treasured icon and the only full-service resort on the shores of Lake Geneva. The resort celebrated its 50th Anniversary in 2013 with the completion of a multi-million dollar renovation of the exterior, meeting space and common areas. The resort boasts a breathtaking setting on 90 acres of beautifully manicured grounds, award-winning dining and banquet facilities, nearby championship golf courses and a wide range of outdoor activities. This only scratches the surface of all the activities and offerings The Abbey Resort provides. With impeccable customer service, the team at The Abbey Resort consistently meets the needs and expectations of both guests and meeting planners. The 35,000 square-foot Avani Spa enhances the resort experience with innovative spa treatments and modern luxuries.
The Abbey Resort and Avani Spa is managed and operated by Hostmark Hospitality Group of Schaumburg, Ill. For more information or reservations, visit www.theabbeyresort.com, join Abbey Resort and Avani Spa on Facebook https://www.facebook.com/abbeyresort or follow @AbbeyResort on Twitter www.Twitter.com/abbeyresort.
Contact
The Abbey Resort
Annie Andres
(414) 454-9055
www.theabbeyresort.com
Contact
Annie Andres
(414) 454-9055
www.theabbeyresort.com
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