Tax Defense Network, LLC, Turns a New Corner with Service Excellence

Jacksonville, FL, October 14, 2015 --(PR.com)-- Tax Defense Network, LLC, provides tax solutions to hardworking American taxpayers facing every level of IRS and state collection action. The premier tax resolution company had cause for celebration this week after receiving notice that they had surpassed 1,000 positive reviews on the Better Business Bureau website. This milestone event marks the culmination of several years’ work with the consumer review site, where clients have found a home to voice their satisfaction with TDN’s services. Although Tax Defense Network® provides numerous outlets for client reviews, the Better Business Bureau is the most accessible and trusted among them.

“This has been an exciting week,” commented Lee Singleton, Director of Client Relations. “My department, Gold Star Client Care, is singularly focused on providing the ideal client experience. The fact that we have over 1,000 positive client responses really illustrates just how important exemplary service is to Tax Defense Network®. Even better, every review is carefully scrutinized for authenticity by the BBB.” Gold Star Client Care, an independent department within TDN’s home office, functions as an impartial agency for all client inquiries and concerns.

The milestone occasion had staff members throughout Tax Defense Network® on their feet, including those in the President’s office. “Moments like this are why we started Tax Defense Network® to begin with,” remarked TDN President Joe Valinho. “It’s rewarding to know we’ve helped so many people in such a way they felt compelled to give us such high marks. I’m incredibly proud of our dedicated staff.” Similarly, Vice President Frank Valinho had high praise: “We work with an outstanding group of people. This is just one more reason for new clients to place their trust in Tax Defense Network® to resolve their tax concerns.”

This is only the latest victory with the Better Business Bureau for Tax Defense Network, which was a recipient of the BBB Torch Award for Ethics earlier this year. The Torch Award is provided only to businesses and organizations that illustrate exemplary practices in the fields of integrity and ethics. This honorary achievement was bestowed to TDN representatives following an exhaustive review by BBB administrators seeking worthy local recipients.

Tax Defense Network’s® continuing advancements in client service and business integrity serve to distinguish the company from industry counterparts. TDN founders’ dual philosophies of FIRE, or Fully Informed with Reasonable Expectations, and ICE, or the Ideal Client Experience, are company axioms. “Our goals are simple,” explained President Valinho. “Every client is fully informed at all times, meaning 100% transparency in how we provide tax solutions. We are also committed to the Ideal Client Experience, which really speaks for itself. We are honored to have over 1,000 positive BBB reviews, but that number will only grow as Tax Defense Network® helps new clients reconcile their tax issues.”

About Tax Defense Network®

Tax Defense Network® is a national tax resolution company that assists taxpayers with state and IRS tax issues such as tax debt, unfiled returns, wage garnishments, bank account levies and more. To date, its team of licensed tax professionals, CPAs and enrolled agents has resolved over $120 million in tax debt. Tax Defense Network® is A+ rated by the Better Business Bureau. For more information, please visit www.taxdefensenetwork.com.