Hytrol Conveyor Customer Care Earns Praise from Integration Partner RH Brown Company

Jonesboro, AR, November 21, 2015 --(PR.com)-- Hytrol Conveyor Company, Inc., manufacturer of advanced conveyor systems, controls, and solutions has the industry’s strongest integration partner network. Integration partners allow Hytrol a competitive advantage: familiarity with local customers and accessibility to immediate assistance.

Tony Sartin heads up the Customer Care Center at Hytrol and ensures the needs of the 100+ integration partners are met and addressed quickly, efficiently, and accurately. Sartin explained, “We had a tremendous response to our Customer Care survey, and we were glad to see that Hytrol continues to provide great value to our integration partners and end users through our superior customer experience. We look forward to implementing suggestions that came from the survey and hold these insights in the highest regard.”

R. H. Brown Co. is a fourth generation family owned business with offices in Seattle, Washington and Portland, Oregon. The company dates back to 1911 when it was founded under the name, Washington Cycle and Supply in Tacoma by Richard H. Brown; at that time the company primarily sold bicycles and miscellaneous industrial equipment. Today the company offers a wide variety of industrial supplies and material handling equipment. Chelsea Serna, Operations Manager at RH Brown Co, noted, “Everyone that I had the chance to work with in Customer Care has been fantastic. Hytrol has the right people doing the right jobs! Thanks for all the help and service over the years. Keep up the good work.”

About Hytrol Conveyor Company, Inc.
Hytrol Conveyor Co., Inc. (www.hytrol.com) designs and manufactures advanced conveyor systems, controls, and solutions for customers with processing, manufacturing, warehousing, and distribution needs. For almost 70 years, Hytrol has demonstrated an unwavering dedication to understanding the unique material handling needs of businesses. Hytrol is focused on creating innovative, customized conveyor solutions that help companies achieve their goals.

Hytrol is experiencing consistent growth; 2015 will be the company’s best year ever and significant plant expansion continues. Hytrol is strengthened by its Integration Partner Network with 100+ locations worldwide.

Hytrol’s Technology Center is the birthplace for many industry-changing innovations, such as EZLogic® zero-pressure accumulation and E24™, an energy efficient, 24-volt solution.

These technologies are complemented by Hytrol’s extensive line of advanced sortation offerings, the ProSort 400 Elite series high speed shoe sorter, as well as the ProSort MRT series narrow belt sorter. Hytrol sortation technology can accommodate any product or market requirements, while ensuring the highest throughput at minimum speed.

Hytrol Conveyor is a proud member of MHI, CEMA (Conveyor Equipment Manufacturers Association), along with IABSC (International Association of Baggage System). Follow Hytrol on Twitter @hytrol.
Contact
Hytrol Conveyor Co., Inc.
Phillip Poston
870.935.3700
www.hytrol.com
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