Elusiva Launches Hosted Helpdesk and Assistance Services
New Elusiva Connect - Remote Assistance Edition Available Now for Easy PC and Mac Support
Great Neck, NY, December 26, 2007 --(PR.com)-- Elusiva today announced the launch of Elusiva Connect - Remote Assistance edition (http://www.elusiva.com/connect), a hosted solution for organizations that want to provide effective desktop support to their users without the hassle of installing and maintaining software or hardware.
In addition to customizing the user interface, organizations can tailor the service to their needs by mixing and matching the remote assistance, helpdesk, conferencing, vpn and other tools offered through Elusiva Connect. Over time, Elusiva will offer versions of Elusiva Connect services oriented toward the needs of a variety of organizations, from small offices and community groups to non-profits, schools, large enterprises, and ISPs.
Elusiva will provide organizations with two choices of service.
* A professional edition of Elusiva Connect is available today, featuring a customizable portal for users, help desk personnel and administrators.
* An enterprise version of the product is being developed for organizations with more advanced needs. More information, including details on pricing, will be available soon.
As a hosted service, Elusiva Connect - Remote Assistance edition is available worldwide, though the control panel for domain administrators is currently available only in US-English. Elusiva is working to make the service available in additional languages. Domain administrators and IT managers can visit www.elusiva.com/connect to learn more and to register for the product.
About Elusiva
Elusiva is a software company that offers solutions for enhancing and enabling IT infrastructure to organizations of all sizes. Elusiva products enable our customers to decrease cost of maintaining IT infrastructure, improve systems' availability and resource utilization.
Our products allow enterprises improve business processes and help system vendors enhance their value proposition by achieving lower total cost of ownership and higher agility of computer infrastructure.
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In addition to customizing the user interface, organizations can tailor the service to their needs by mixing and matching the remote assistance, helpdesk, conferencing, vpn and other tools offered through Elusiva Connect. Over time, Elusiva will offer versions of Elusiva Connect services oriented toward the needs of a variety of organizations, from small offices and community groups to non-profits, schools, large enterprises, and ISPs.
Elusiva will provide organizations with two choices of service.
* A professional edition of Elusiva Connect is available today, featuring a customizable portal for users, help desk personnel and administrators.
* An enterprise version of the product is being developed for organizations with more advanced needs. More information, including details on pricing, will be available soon.
As a hosted service, Elusiva Connect - Remote Assistance edition is available worldwide, though the control panel for domain administrators is currently available only in US-English. Elusiva is working to make the service available in additional languages. Domain administrators and IT managers can visit www.elusiva.com/connect to learn more and to register for the product.
About Elusiva
Elusiva is a software company that offers solutions for enhancing and enabling IT infrastructure to organizations of all sizes. Elusiva products enable our customers to decrease cost of maintaining IT infrastructure, improve systems' availability and resource utilization.
Our products allow enterprises improve business processes and help system vendors enhance their value proposition by achieving lower total cost of ownership and higher agility of computer infrastructure.
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Contact
Elusiva
Igor Shmukler
516.858.7980
elusiva.com
Igor Shmukler
516.858.7980
elusiva.com
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