Heartland Information Services Ranks Third on National Transcription Survey

Toledo, OH, January 18, 2008 --(PR.com)-- KLAS ®, an independent healthcare research firm (www.healthcomputing.com), recently released their Top 20: Year-End Best in KLAS report for 2007, which provides an overview of the state of each healthcare market segment, ranging from Ambulatory EMR to radiology. Heartland Information Services, located in Toledo, OH (www.heartlandis.com), ranked third out of thirteen total companies in the category of Professional Services/Outsourced Transcription.

Last year Heartland ranked 8th in Outsourced Transcription, and their ranking this year is a 20% increase since the 2006 Year-End report was released – the second highest improvement in the overall Professional Services category. Their highest ranked area on the KLAS report was “Services Delivered Within Budget,” tied with the number one-ranked firm at 8.7 (on a scale of 1 to 9). (© 2007 KLAS Enterprises, LLC. All rights reserved.)

Heartland has steadily been improving within the last few years in key areas like quality and turnaround times. In addition, a current focus on advancing technology/speech recognition capabilities and establishing even more rigorous processes to ensure greater health information security will enable the company to continue moving up in the national rankings.

“The KLAS results clearly acknowledge Heartland’s dedication to improving in all areas of transcription and offering the best customer service possible. Jumping five places to number three among the top national transcription companies is a wonderful way to recognize the hard work of all of our employees and motivates us to improve even more in the coming year, “ says Dennis Paulik, Executive VP of Business Strategies at Heartland.

KLAS has been rating firms since 2004 utilizing a strict three-step process. This process includes collecting direct product evaluations completed by healthcare provider organizations, performing in-depth interviews with IT executives and directors to pinpoint the strengths and weaknesses of each business and performing an extensive internal audit to verify the accuracy of the information. Over 10,000 individuals provided feedback for the 2007 report, the majority from smaller (1-200 bed) hospitals.

Heartland Information Services specializes in high-quality, full-service medical transcription providing financial and service advantages that helps its clients reach or exceed goals. Heartland provides unparalleled efficiency, reliability and management capabilities while interfacing with virtually any health information system and software. Heartland’s corporate headquarters is located in Toledo, Ohio, with work centers in Bangalore, Chennai, Mumbai, Pune and Delhi, India. For more information visit www.heartlandis.com.

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