TellBrad.com Helping Disgruntled Consumers Get Their Voices Heard – New Website Provides Consumers with a Worldwide Forum for Venting Their Complaints
Dissatisfied consumers who are mad and not willing to take it anymore can now take their complaints to all four corners of the globe. The recently launched TellBrad.com is committed to helping consumers voice their dissatisfaction across America… and around the world… in an effort to get them the customer service they deserve.
Forest Hills, NY, January 26, 2008 --(PR.com)-- Disgruntled consumers now have a new place to turn to voice their complaints. TellBrad.com recently made its Internet debut with the mission of creating smarter consumers, affording them a platform to be heard and arming them with the power to exact positive customer service change. This new online forum provides dissatisfied consumers with a place to rant, rave and simply vent about the good, the bad and the ugly of today’s products and services. By joining forces, its thousands of members can collectively get the attention of dissatisfactory businesses. Consumers who would like to be a piece of the ammunition in this weapon of customer change can do so online at http://www.TellBrad.com.
In 2006, the Better Business Bureau (BBB) handled a record-breaking 1.2 million complaints spanning 3,900 business categories. Those categories consumers trusted least were cellular telephone service and supplies and auto dealers (new and used). The furniture retail and real estate categories also generated a significant number of complaints.
In more exact figures, cell phone companies drew 30,483 consumer complaints to become the top-ranked industry for grievances. The most common complaints: inaccurate bills, inadequate customer service and deceptive contract terms. It’s no wonder then that a bad experience with a cell phone provider served as the impetus for TellBrad.com’s conception.
Brad Turk, TellBrad.com founder, explains, “After a particularly bad incident with a cell phone provider, I came up with the idea for this Web site. I figured if I needed a place to rant, rave or simply vent, then chances were a lot of other people did too. And then it dawned on me: If I had a collective voice of thousands, as opposed to my meager one, then maybe my complaints might be taken seriously.”
It’s precisely that serious action on the part of poorly performing companies that TellBrad.com aims to bring about. By giving volume to thousands of isolated voices and forcing companies to evaluate the policies that don’t meet their customers’ needs, the site hopes to become a weapon of change.
TellBrad.com, however, isn’t just a venting forum for angry consumers. It also provides unbiased product reviews, ratings and service ratings so consumers can make more informed choices and decisions. In that way, it circumvents complaints before they even arise.
One of the functionalities that really sets TellBrad.com apart is its video-uploading component. “If 2007 has taught us anything, it is the power of video,” says company COO James Decker. “With their potential to be seen by millions and their zero cost to produce and distribute, viral videos put enormous power in the hands of the average consumer. The term viral video refers to video clip content that gains widespread popularity through the process of Internet sharing, typically via email or IM messages, blogs and other media-sharing Websites. Viral video has become a way for people to air their grievances in instances of alleged abuses of authority.”
TellBrad.com is currently in the process of verifying companies so they can actually contact complainers one on one to address their issues. In so doing, it not only eliminates the wasted time and energy consumers spend waiting on hold only to get nowhere fast, but it also builds customer loyalty. Viewed from that perspective, it’s a win–win for consumers and businesses alike.
Disgruntled and satisfied consumers alike who would like to share their personal experiences with the world can write up their complaints/praises or post their video grievances online at http://www.TellBrad.com. Additional information about the forum and its mission can be obtained by contacting Brad Turk at (917) 449-9959.
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In 2006, the Better Business Bureau (BBB) handled a record-breaking 1.2 million complaints spanning 3,900 business categories. Those categories consumers trusted least were cellular telephone service and supplies and auto dealers (new and used). The furniture retail and real estate categories also generated a significant number of complaints.
In more exact figures, cell phone companies drew 30,483 consumer complaints to become the top-ranked industry for grievances. The most common complaints: inaccurate bills, inadequate customer service and deceptive contract terms. It’s no wonder then that a bad experience with a cell phone provider served as the impetus for TellBrad.com’s conception.
Brad Turk, TellBrad.com founder, explains, “After a particularly bad incident with a cell phone provider, I came up with the idea for this Web site. I figured if I needed a place to rant, rave or simply vent, then chances were a lot of other people did too. And then it dawned on me: If I had a collective voice of thousands, as opposed to my meager one, then maybe my complaints might be taken seriously.”
It’s precisely that serious action on the part of poorly performing companies that TellBrad.com aims to bring about. By giving volume to thousands of isolated voices and forcing companies to evaluate the policies that don’t meet their customers’ needs, the site hopes to become a weapon of change.
TellBrad.com, however, isn’t just a venting forum for angry consumers. It also provides unbiased product reviews, ratings and service ratings so consumers can make more informed choices and decisions. In that way, it circumvents complaints before they even arise.
One of the functionalities that really sets TellBrad.com apart is its video-uploading component. “If 2007 has taught us anything, it is the power of video,” says company COO James Decker. “With their potential to be seen by millions and their zero cost to produce and distribute, viral videos put enormous power in the hands of the average consumer. The term viral video refers to video clip content that gains widespread popularity through the process of Internet sharing, typically via email or IM messages, blogs and other media-sharing Websites. Viral video has become a way for people to air their grievances in instances of alleged abuses of authority.”
TellBrad.com is currently in the process of verifying companies so they can actually contact complainers one on one to address their issues. In so doing, it not only eliminates the wasted time and energy consumers spend waiting on hold only to get nowhere fast, but it also builds customer loyalty. Viewed from that perspective, it’s a win–win for consumers and businesses alike.
Disgruntled and satisfied consumers alike who would like to share their personal experiences with the world can write up their complaints/praises or post their video grievances online at http://www.TellBrad.com. Additional information about the forum and its mission can be obtained by contacting Brad Turk at (917) 449-9959.
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Contact
TellBrad
Brad Turk
(917) 449-9959
www.tellbrad.com
Brad Turk
(917) 449-9959
www.tellbrad.com
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