Chris Zane, CEO of Zane’s Cycles, Talks About Passion for Service on The CEO Show with Robert Reiss
Chris Zane, CEO of Zane’s Cycles, talks on the CEO Show with Robert Reiss about how a passion for providing unequaled customer service helped grow his business 23 percent per year over the past three decades. Zane explains how he puts the long term interests of his customers first and the reasons for separating his brand from competition. The interview presents a classic American success story, illustrated with intriguing personal examples that reveal reasons for Zane’s success.
Ridgefield, CT, February 09, 2008 --(PR.com)-- Chris Zane, CEO of Zane’s Cycles, talks on the CEO Show with Robert Reiss about how a passion for providing unequaled customer service helped grow his business into one of the largest retail bicycle stores in the Nation at an average pace of 23 percent over the past three decades. Zane tells about how he bought a bike shop at sixteen years old while he was still in high school with the help of his grandfather, and discovered that he needed to create a brand separating itself from the price-focused model typical of competition.
Peering into Zane’s Cycles, reveals a sophisticated mix of business strategy, planning and following through on commitments to its customers. Zane explains how he puts the long term interests of his customers first and avoids the temptation to just focus on short term profits, practices he illustrates with incredible stories in the interview. His stories also reveal leadership that values and inspires employees even at the risk of sacrificing sales.
Zane’s personal success is an example of the classic American success story - local boy, makes good, through hard work, persistence and with the backing of a strong family. You can feel the wisdom that helped him succeed, passed on by Zane’s mom when she said, “If you offer good service, you’ll stay in business: And if you don’t - you won’t.”
Zane’s Cycles, located in Branford, Connecticut, sells and services bikes, and offers a full line of cycling accessories and clothing. The Zane’s website can be found at: www.zanes.com
The interview of Chris Zane will be broadcast on the CEO Show with Robert Reiss on Sunday, February 10, 2008 at 9 pm E.S.T.
To see the lists of CEO Show interviews, broadcast stations, and to listen commercial-free to previous CEO interviews, visit: http://www.theceoshowonline.com
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Background:
Hosted by customer service guru Robert Reiss, who coined the term “Customer Experience Organization”, The CEO Show with Robert Reiss, is now available in 37 cities across the USA syndicated by the Business Talk Radio Network and by the Lifestyle Talk Radio Network. Broadcast markets include: Atlanta, Boston, Chicago, Columbus, Greenwich, Long Island, Houston, Las Vegas, San Diego, Spokane and West Palm Beach. To find stations broadcasting the show, to see a list of guests and to listen to recent guests, go to: www.theceoshowonline.com
Contact: Robert Reiss 203 894 9400, robert@reissource.com
Peering into Zane’s Cycles, reveals a sophisticated mix of business strategy, planning and following through on commitments to its customers. Zane explains how he puts the long term interests of his customers first and avoids the temptation to just focus on short term profits, practices he illustrates with incredible stories in the interview. His stories also reveal leadership that values and inspires employees even at the risk of sacrificing sales.
Zane’s personal success is an example of the classic American success story - local boy, makes good, through hard work, persistence and with the backing of a strong family. You can feel the wisdom that helped him succeed, passed on by Zane’s mom when she said, “If you offer good service, you’ll stay in business: And if you don’t - you won’t.”
Zane’s Cycles, located in Branford, Connecticut, sells and services bikes, and offers a full line of cycling accessories and clothing. The Zane’s website can be found at: www.zanes.com
The interview of Chris Zane will be broadcast on the CEO Show with Robert Reiss on Sunday, February 10, 2008 at 9 pm E.S.T.
To see the lists of CEO Show interviews, broadcast stations, and to listen commercial-free to previous CEO interviews, visit: http://www.theceoshowonline.com
###
Background:
Hosted by customer service guru Robert Reiss, who coined the term “Customer Experience Organization”, The CEO Show with Robert Reiss, is now available in 37 cities across the USA syndicated by the Business Talk Radio Network and by the Lifestyle Talk Radio Network. Broadcast markets include: Atlanta, Boston, Chicago, Columbus, Greenwich, Long Island, Houston, Las Vegas, San Diego, Spokane and West Palm Beach. To find stations broadcasting the show, to see a list of guests and to listen to recent guests, go to: www.theceoshowonline.com
Contact: Robert Reiss 203 894 9400, robert@reissource.com
Contact
Reissource, LLC
Robert Reiss
203-894-8655
www.reissource.com
Cell phone: 203-894-9400
Robert Reiss
203-894-8655
www.reissource.com
Cell phone: 203-894-9400
Contact
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