BRIC – an "App"y Way to Record and Track Calls for Small Businesses

Coimbatore, India, May 03, 2017 --(PR.com)-- Pallasite Works, US based software company focusing on cloud telephony solutions for emerging markets has launched a new app BRIC – Business call recordings in the cloud, targeted at small businesses. The app enables businesses to record calls on company provided mobile phones and uploads it to the web making it easy to track all business calls.

The idea behind the mobile app stems from two small enterprise owners wanting to track their business calls without having to inconvenience their employees. They tried various solutions in the market only to be met with disappointment where it seems as though every solution needed a behavioral change – they needed to port their number and sign up for vanity numbers. To record outgoing calls their employees needed to launch an app and make calls using it. They repeatedly asked, “Why can’t I just record all calls in the background and see them in the web, why do I need something in the middle?” and consequently BRIC was born and developed to address that need. Unlike other call tracking solutions, there is no need to port mobile numbers or get vanity numbers.

“BRIC app works totally in the background and records incoming and outgoing calls,” said Ram, co-founder of Pallasite Works. “What sets our app apart from other call monitoring apps, is the seamless factor. Employees don’t have to change their calling behavior. You don’t have to make calls using our app, we record it all in the background and automatically upload it to the web.” Using BRIC web console businesses can listen to the calls, categorize calls, analyze call usage, calling patterns, review missed calls and more. “Location is another differentiator that BRIC brings to the market. Businesses can now track call location, locate devices, turn on continuous location tracking for delivery routes,” says Ram.

BRIC is now available on Google Play. Once downloaded, enterprises enjoy 15 days of unlocked premium access. After 15 days, businesses can upgrade to one of the paid plans based on the number of devices they want to track.