Crown Buick GMC Honored with Customer Service Awards from Top Review Sites

St. Petersburg, FL, June 09, 2017 --(PR.com)-- Crown Buick GMC recently earned its second consecutive Edmunds Five Star Dealer Award. DealerRater also awarded the Crown Automotive Group dealer its third consecutive Consumer Satisfaction Award during its annual award announcement at the National Automobile Dealership Association (NADA) Convention.

“We strive to give our customers the very best experience every time they visit. That’s why we are proud to receive these two awards that based on our customer reviews,” said Craig Blacklidge, General Manager at Crown Buick GMC.

The Consumer Satisfaction Award is awarded annually by DealerRater based on the website’s proprietary PowerScore, a Bayesian algorithm that takes into account the dealership’s star rating, as well as the total number of reviews written about the dealership during the calendar year.

Crown Buick GMC currently has a 4.9 star rating on DealerRater.com, and a 99% recommend rate out of its 1,293 lifetime reviews.

In order to qualify for the Edmunds Five Star Dealer Award, dealerships must have earned an overall sales rating of five stars on a minimum of 20 reviews on Edmunds.com over the past year. Dealerships are also required to have at least a 4.5-star average over the past two years.

The Crown Automotive Group dealership is currently listed as a Premier Dealer on Edmunds.com, boasting five star ratings in both Sales and Service.

About DealerRater Dealer of The Year Awards

DealerRater’s Dealer of the Year awards are given annually to the top U.S. and Canadian car dealers based on a Bayesian algorithm called PowerScore™, which considers the dealership’s average DealerRater star-rating as well as the total number of reviews written about the dealership during the 2016 calendar year.

Categories for scoring include customer service, quality of work, friendliness, pricing, and overall experience.

About Edmunds Five Star Dealer Awards

The Edmunds Five Star Dealer Awards are given annually to dealerships across the nation that consistently deliver great car-shopping experiences. Now in its fifth year, Edmunds presented awards to 817 car dealers who have earned the highest overall rating for customer satisfaction in Edmunds' dealer sales ratings.

In order to be eligible, dealers must participate in the Edmunds Dealer Partner program and must have earned an overall sales rating of five stars on a minimum of 20 reviews on Edmunds over the past year. Additionally, they must have maintained at least a 4.5-star average over the past two years to be recognized.

Over the last 40 years, Crown Automotive Group has grown into one of the largest dealership groups in the nation with operations in Florida, Ohio, and Tennessee.

About Crown Automotive Group

Over the last 40 years, Crown Automotive Group has grown into one of the largest privately owned dealership groups in the nation with operations in Florida, Ohio, and Tennessee.

Every Crown Automotive dealership features an extensive selection of new, certified, and meticulously inspected pre-owned vehicles with financing options for every budget. Customers can also expect superior service from a team of highly trained technicians at Crown's signature award-winning service facilities.

Driven by four core values: Customer Focus, Teamwork, Integrity and Growth, the group is committed to providing each customer with “The Better Way To Buy.”