Pulse of the City News Recognizes Companies for Outstanding Customer Service

Pulse of the City News announces the most recent winners of its prestigious Pulse Award for Customer Satisfaction, including consecutive-year honorees and a first-time winner.

Lapeer, MI, November 06, 2019 --(PR.com)-- Pulse of the City News honors businesses in the construction, real estate and trades industries for providing more than just great products and services, but also an exceptional customer experience. Recently, it granted the Pulse Award for Customer Satisfaction to several companies, including consecutive-year honorees and a first-time winner.

What sets the Pulse Award apart is the research behind it. Pulse uses a database of performance information that has been compiled on an ongoing basis since 2009. Then, by determining an annual rating for companies, Pulse offers a level of stability that tells the whole story, not just what the company did last week. The Pulse Award is reserved for those earning the highest ratings of 4 or 5 stars.

FBI Supply Outlet (www.fbisupplynh.com) in Northfield, N.H., is positioned to supply the area’s contractors and DIY homeowners with high-quality tools and reasonably priced materials. Having worked for years in the modern construction industry, the company is familiar with certain trades and is poised to serve. From gutters to roofing panels, safety equipment to siding, FBI Supply Outlet is well equipped. The company earned its first Pulse Award for Customer Satisfaction this year as it continues to make a name for itself in the industry. Visit its Award Page at https://awards.pulseofthecitynews.com/fbi-supply-northfield-nh.

Karl Kardel Company (www.kardelcompany.com) of Oakland, Calif., is passionate about solving complex building problems. The company was founded in 1959 with a focus on architectural restoration of Victorian and historic homes throughout the Bay Area. Since then, it has expanded its work to include waterproofing and specialty coatings (painting), roofing and deck work, and structural reconstruction. Karl Kardel Company has a host of satisfied customers thanks to competitive prices, prompt and professional service, and quality craftsmanship. For its efforts, the company has earned six consecutive Pulse Awards. Visit its Award Page at https://awards.pulseofthecitynews.com/karl-kardel-co-Oakland-CA.

ECOS Environmental & Disaster Restoration, Inc. (www.ecosenvironmental.com), headquartered in Boulder, Colo., specializes in 24/7 emergency response, offering a full range of environmental, catastrophe and residential services. Founded in 2004, ECOS has successfully performed flood, fire and hazardous material cleanup thanks to dedicated professionals who have been extensively trained and are prepared to respond to any environmental emergency or loss. The company’s customer service efforts have earned it six consecutive Pulse Awards. Visit ECOS’ Award Page at https://awards.pulseofthecitynews.com/ecos-environmental-and-disaster-restoration-inc-Boulder-CO.

St. Paul kitchen and bathroom remodeling experts, West End Kitchen (www.westendkitchen.com), is fully dedicated to helping clients get the kitchen or bathroom of their dreams. The company conducts remodeling consultations with clients to understand their home improvement needs then manages all aspects of the project and delivers exemplary results. In business for three decades, West End Kitchen is built on a reputation of thoroughness, integrity, honesty and friendly customer service. In addition to helping the company develop and maintain long-term customer relationships, this has led to the company’s nine consecutive Pulse Awards. Visit its Award Page at https://awards.pulseofthecitynews.com/West-End-Kitchen-Incorporated-Saint-Paul-MN.

Frank Andrews, Founder of The Stirling Center, which works with Pulse of the City in identifying building and construction companies that provide more than just great design and construction services, but also a great customer experience, says, “They are shining examples of the great contribution that leading small businesses make to the quality of our lives and communities, and we salute them!”

About Pulse of the City News and The Stirling Center
The leaders behind Pulse of the City News and The Stirling Center have a lifetime of experience in the real estate, building and construction fields in news and publishing. Pulse of the City News, rooted in the building and construction industry, has teamed with The Stirling Center to bring the benefits of the “customer experience” perspective to the industry. The two firms are dedicated to recognizing building and construction companies and individuals that successfully embrace the combination of quality product and exemplary customer service, and providing services to them and others aspiring to embrace both objectives.

The Stirling Center provides “customer-first” learning resources, including articles, courses, and training tools and materials on customer-oriented performance.

Pulse of the City News and The Stirling Center are located in Lapeer, Michigan. For more information, call 866-732-9500 or go online to www.pulseofthecitynews.com.
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