Dr. James Merlo Joins Knowledge Vine's Growing Team to Head Global Operational Excellence Division

Zachary, LA, November 15, 2019 --(PR.com)-- Knowledge Vine, the leader in Human Performance Implementation and Sustainability, welcomes Dr. James Merlo as Vice President of Operational Excellence. Based in Atlanta, GA, Dr. Merlo will lead Knowledge Vine’s efforts in helping companies around the world leverage Human Performance Improvement technologies to reduce the frequency and severity of errors while building an organization of shared trust.

“James brings a wealth of knowledge and experience to the team, and a keen understanding of how companies can utilize human performance to transform into high-reliability organizations,” said Knowledge Vine CEO, David Bowman. “He is in high demand and we are honored that he saw Knowledge Vine as the team where he can best serve industries in need of performance improvement.”

Dr. James Merlo comes to Knowledge Vine with a proven track record in organizational leadership; from the battlefield to the boardroom. Prior to joining Knowledge Vine, James served over eight years at the North American Reliability Corporation (NERC) as a Vice President and Director of the Reliability Risk Management department. In this role, he led the electric reliability organization’s efforts to assess the industry vulnerabilities with regard to events on the Bulk Electric System and how human performance challenges affected system reliability. His efforts helped to make the North American power grid we all rely on more effective, efficient, and reliable.

“I could not be more excited to be joining the Knowledge Vine family and to continue working side by side with the industry leaders they have been teaming with in the pursuit of human performance excellence,” Merlo stated. “Knowledge Vine’s focus on shared trust among the people who do the work and the supervisors, managers, and corporate leadership is the key component to their success. I am indeed humbled to be a part of this amazing team.”

During his time at NERC, James and his team also created the NERC Human Performance Conference to allow industry thought leaders and practitioners a forum to collectively learn and grow the science and supporting technologies. With his leadership, the NERC Human Performance Conference has grown into the preeminent symposium for Human Performance education and collaboration.

Prior to joining NERC, James served over 22 years in a variety of leadership roles in the United States Army, including combat tours in Desert Storm and Operation Iraqi Freedom. Significant positions include; Deputy Brigade Commander in Baghdad, Iraq 2004-2005 and as an assistant professor and program director at the United States Military Academy.

James earned his Bachelor of Science in Human Factors Psychology from West Point, his Masters in Engineering Psychology from the University of Illinois, and his PhD in Applied Experimental and Human Factors Psychology from the University of Central Florida. He is the author of over 50 publications on the subjects of human factors engineering and human performance. An avid snowboarder, wake surfer, and outdoorsman, when James is not working, he can always be found in or on the water.

For more information about Knowledge Vine, please visit knowledgevine.com or follow @KnowledgeVine on Facebook or LinkedIn.

About Knowledge Vine
Knowledge Vine is the leader in Human Performance implementation and sustainability. Through our REMEDY process, the Human Performance solution, Knowledge Vine reduces the frequency and severity of workplace errors. Knowledge Vine works to help organizations reach their full potential by developing engaged employees, empowered leaders, and informed executives.