NobelBiz Releases eBook About Customer Experience in the Contact Center Sector

NobelBiz continues to bring new research and information into the contact center market with the release of its new eBook – “Call Centers Are Out, Experience Centers Are In.” The study analyzes the impact of rising consumer expectations on call centers and business in general. The focus is on how traditional call centers are becoming obsolete and making way for more advanced experience centers, with better-trained agents and better technology solutions to serve consumers. - August 03, 2020 - NobelBiz

Do More with IPEVO’s DO-CAM Document Camera

IPEVO has just released its most portable document camera yet. - August 01, 2020 - IPEVO

Finalists Announced for the 2020 DataIQ Awards

2020 saw a record number of entries for the awards honouring excellence in the data. - August 01, 2020 - DataIQ

DE-CIX India Launches DirectCLOUD Service

DE-CIX India has launched its DirectCLOUD service at their DE-CIX Mumbai location. Customers can now access the DE-CIX Cloud Exchange and connect to the global cloud services provided by Microsoft Azure and Google Cloud; Amazon Web Services is coming soon. - August 01, 2020 - DE-CIX India Internet Exchange

Brightleaf Solutions Further Extends Its Commitment to Safeguarding Customer Data with SOC 2 Attestation

Brightleaf Solutions Further Extends Its Commitment to Safeguarding Customer Data with SOC 2 Attestation

Independent audit verifies Brightleaf’s internal controls and processes. - July 31, 2020 - Brightleaf Solutions, Inc.

HoduSoft Announces IP PBX Software with Single-Tenant and Multi-Tenant Features

HoduSoft has come up with multi-tenant IP PBX software as another revenue stream for VoIP service providers. It comes with single-tenant and multi-tenant features. - July 30, 2020 - Hodusoft Pvt. Ltd.

Softline Launches Platform for Subscription to Value-Added Services in Sri Lanka

Softline in partnership with Sri Lanka Telecom has launched a platform that allows users from South-East Asia subscribe to to value-added IT services. The platform has already benefited major Russian telecom operators, insurance companies and credit institutions who can now enjoy new ways to... - July 30, 2020 - Softline Group

Robust Network Solutions Offers Proactive Managed Services to Make a Difference in Today’s Turbulent Times

Robust Network Solutions helps companies innovate while leveraging existing technology investments and has been proudly providing IT Consulting Services in New York and the San Francisco Bay Area since 2003. A regional boutique firm specializing in high-end client support, Robust Network Solutions offers a proactive customer first philosophy and local focus which has proved to be a winning formula. - July 29, 2020 - Robust Network Solutions

Veego Software Selected as One of Asia’s 30 Best Tech Companies

Veego Software Selected as One of Asia’s 30 Best Tech Companies

Company named for this honor based on technological effectiveness and impact on the Asian market. - July 28, 2020 - Veego, Inc.

NobelBiz’s Podcast Series Welcomes Thomas Laird to Talk About His Story Growing Up in the Call Center

First Contact podcast released the seventh episode with a very experienced and insightful guest, Thomas Laird, a longtime industry veteran with a wide array of experience. He is the Founder and CEO of Expivia Interaction Marketing Group and host of the “Advice from a Call Center Geek” podcast. In episode seven of the First Contact podcast, Tom joined Christian Montes breaking down the most important challenges facing contact centers today and finding solutions to them. - July 27, 2020 - NobelBiz

Telangana State Council of Higher Education Partners with TCS iON™ to Improve Employability Quotient of State Students

TCS iON™, a strategic business unit of Tata Consultancy Services, a leading global IT services, consulting and business solutions organization, has partnered with the Telangana State Council of Higher Education, a statutory body of the Government of Telangana State. - July 25, 2020 - Tata Consultancy Services

Tulix Announces Event Streaming Services, Due to the Mass Cancellations of Events Caused by COVID-19

Tulix offers event streaming for any event, performance, gathering, etc. Read for more information. - July 24, 2020 - Tulix Systems

Edward Banayoti & Defence Unlimited Appear in Mirror Review’s Most Innovative Companies of 2020 List

Edward Banayoti Sawiris has appeared in Mirror Review’s Innovative Companies of 2020 - a profile on his leadership during COVID-19, Defence Unlimited International and the future. - July 24, 2020 - Cornerstone Holdings

Veego Endows ISPs with Context-Aware, End-to-End Visibility and Insights That Improve the QoE of Home Internet Users

Veego Endows ISPs with Context-Aware, End-to-End Visibility and Insights That Improve the QoE of Home Internet Users

Company Perfects the Internet Experience in the Connected Home - July 23, 2020 - Veego, Inc.

Länsförsäkringar Bank Wins Award for Core Transformation Powered by TCS BaNCS™

Tata Consultancy Services, a leading global IT services, consulting and business solutions organization, announced that its customer and one of Sweden's largest banks, Länsförsäkringar Bank has won the 2020 Celent Model Bank Award for Core Technology Replatforming, for its successful core transformation powered by the TCS BaNCS™ Global Banking platform. - July 22, 2020 - Tata Consultancy Services

TCS Donation to Make Children's Hospital in Stockholm a Happier Place

Tata Consultancy Services, leading global IT services, consulting, and business solutions organization, announced that it has donated €15,000 to Astrid Lindgren's Children's Hospital at the Karolinska University Hospital in Stockholm and with the latest donation, TCS has contributed a total of €55,000 in the last four years. - July 22, 2020 - Tata Consultancy Services

Softline Supplies Industrial Enterprises in Altai Territory with Smart Hardhats

In accordance with the cooperation agreement signed with the Government of Altai Territory, Altaikraienergo Service Company, and DBA LLC on July, 2020, Softline officially began the implementation of digital transformation pilot projects. Smart Hardhats, software-based personal protective equipment... - July 22, 2020 - Softline Group

Intraway Named Finalist in 3 Pipeline Innovation Awards

Intraway is recognized for innovation in Cloud Technology and Operational Support Systems, as well as Most Innovative Technology Provider. - July 22, 2020 - Intraway

APHL’s National COVID Exposure Notification System to be Anchored by PoKos ENT™

PoKos Communications Corp announced today that the new national system for combating the spread of the novel coronavirus will be anchored by PoKos' exposure notification technology ( ENT™ ). The Association of Public Health Laboratories (APHL) reported on its blog today that, working in... - July 20, 2020 - PoKos Communications Corp.

TCS iON™ Offers Free Access to Virtual Classrooms to Educators Across the U.S.

Tata Consultancy Services (TCS), a leading global IT services, consulting and business solutions organization, announced that in the wake of COVID-19 and closure of schools and colleges, is offering access to the TCS iON Digital Glass Room, a virtual learning platform, free of cost to educational institutions in the US until March 31, 2021. - July 19, 2020 - Tata Consultancy Services

MIVNET Connect® Adds Powerful New Resources

MIVNET Connect® is a hybrid-cloud-based, high-definition, multi-point, team video collaboration solution. MIVNET Connect allows users to connect to Team Meeting Rooms or Private Meetings. Unlike traditional video conferencing for meetings, MIVNET Connect is designed to be an application that users are in all day. - July 18, 2020 - Metropolitan Interactive Videoconference Network, LLC

Chattanooga Museum Singing Virus Blues Gets Fiscal Boost from Atlanta Company

Bessie Smith Cultural Center Gets Financial Aid from Atlanta’s KaZee - July 16, 2020 - KaZee Inc.

NobelBiz’s Webinar Series Welcomes Jake Bush and Sam Falletta to Talk About the New Normal in the Contact Center Industry

The NobelBiz webinar series just released its fourth episode featuring two prominent names in the Contact Center Industry: Jake Bush of Infocu5 and Sam Falletta of Incept. Together with the tireless, inquisitive host, Christian Montes, they explore the new reality of the Contact Center World in direct relation to the rise of the Virtual Call Center. - July 16, 2020 - NobelBiz

Dingtone Reaches New Record of App Usage in Q2 as Pandemic Boosts User Engagement

Dingtone, a leading VoIP service provider, announced today that the subscription revenue of the app hit the record with the data surges 55% in Q2. The usage of Dingtone app also achieved year-over-year growth of 25%. The significant increase is mainly a result of lockdowns all over the globe during... - July 16, 2020 - Dingtone, Inc.

USIS AudioVisual Systems Deliver Zoom Certified Solutions

The national workforce, workplace, and commercial-space technology services firm achieves Zoom Integrator certification. - July 16, 2020 - USIS AudioVisual Systems

DataCrunch Lab Awarded Navy SBIR Grant to Improve Resiliency of Fragile, Remote Systems

DataCrunch Lab has been awarded a Small Business Innovation Research (SBIR) grant by the Department of the Navy (DoN) to develop an integrated data environment to monitor and maintain systems in fragile, remote environments. - July 15, 2020 - DataCrunch Lab, LLC

Sencore Continues Blazing the Trail with Their Newly Released ATSC 3.0 Receiver Decoder

Sencore Continues Blazing the Trail with Their Newly Released ATSC 3.0 Receiver Decoder

Sencore, the gateway to better video delivery, has announced the newest addition to their growing portfolio of products. The latest ATSC 3.0 terrestrial broadcast standard is shaking up the industry. The need to decode these new off-air signals in a professional receiver decoder platform is... - July 14, 2020 - Sencore

Medical Unlimited International Now Offering Medical Supplies to Private Companies and Government Agencies

Medical Unlimited International is pleased to announce that it will now be offering a range of different medical supplies in order to address the shortages that hospitals, medical centres and governments are facing around the world. The CEO of Medical Unlimited International and Cornerstone... - July 11, 2020 - Cornerstone Holdings

Introducing MaestroVision’s Innovative Virtual Courtroom Recording Technology

Introducing MaestroVision's Virtual Courtroom Recording Solution - an automated, synchronized recording solution that allows you to capture everything remotely from the video conference to the presentation of evidence. - July 10, 2020 - MaestroVision

SQUAN Promotes Carolyn Hardwick to President, Engineering

Hardwick to Lead SQUAN’s Entry into New Service Verticals and Support Business Development Efforts in Engineering - July 10, 2020 - SQUAN

Sencore’s Ever Evolving MRD 7000 Platform Acquires Added Features with Latest Software Release

Sencore’s Ever Evolving MRD 7000 Platform Acquires Added Features with Latest Software Release

Sencore’s latest receiver decoder utilizes a new software-based platform to create a multichannel, multiformat professional receiver decoder. Staying agile is paramount in today’s market and the MRD 7000 is able to deliver. The latest software release for the MRD 7000 introduces new I/O... - July 09, 2020 - Sencore

CompuData Recognized on the 2020 VAR 100 List from Accounting Today

CompuData Inc., a woman owned and award-winning business technology company specializing in Cloud Hosting, ERP Solutions, IT Security and Managed IT, today announced it is recognized on Accounting Today’s 2020 VAR 100 list. Accounting Today‘s VAR 100 is an annual ranking of the leading... - July 09, 2020 - CompuData

Tremend Partners with TypingDNA to Release observED Observed App for Online Exam Proctoring, Based on Biometric Data

Tremend, one of the most dynamic Romanian tech companies in Europe, released the observED platform, a modern solution dedicated to examination centers, assessment providers, and universities, enabling them to supervise students taking remote exams and prevent cheating. - July 09, 2020 - Tremend Software Consulting

Minerva Sees Amazon Cloud as Fast Path to Innovation

Minerva Sees Amazon Cloud as Fast Path to Innovation

Certified as Amazon Select Tier Technology Partner, Minerva taps into AWS to power highly differentiated pay TV services. - July 08, 2020 - Minerva Networks

Dingtone’s Faxing App Helps Promote Telemedicine Practice Amid Pandemic

The COVID-19 crisis has pushed hospitals and many doctors to adopt telemedicine promptly. According to a survey conducted by Dingtone, there is room in the telehealth space for mobile-based fax’s distinct strengths to shine. - July 08, 2020 - Dingtone, Inc.

Healiant Training Solutions Partners with HARTMANN USA to Provide Advanced Wound Care Certification for Commercial Team

Medical Device Leader Makes Commitment to Provide Best-in-Class Services in the Wound Care Space by Certifying Entire Commercial Team. - July 08, 2020 - Healiant Training Solutions

PoKos Exposure Alert Technology Helps Public Health Authorities Combat Novel Coronavirus

PoKos Communications Corp is pleased to report that Ireland and several other countries have developed mobile apps, deployed via the Apple/Google API, that are using PoKos' exposure alert technology (EAT) to help combat the novel coronavirus. - July 08, 2020 - PoKos Communications Corp.

Digitate Launches ignio™ Cognitive Procurement: Uses Power of AI to Monitor Purchase Transactions

Digitate, a software venture of Tata Consultancy Services (TCS), a leading global IT services, consulting and business solutions organization launched in 2015, announced the release of ignio™ Cognitive Procurement to help enterprises make smarter purchase decisions and take action faster. Click here to know more. - July 08, 2020 - Tata Consultancy Services

TCS Launches AI-powered Solution to Detect Wafer Anomaly in Semiconductor Manufacturing

Tata Consultancy Services, a leading global IT services, consulting, and business solutions organization, announced the launch of TCS WaferWise™, a cloud-based wafer anomaly detection solution that leverages custom AI models to automatically detect and classify anomalies by analyzing nano-scale images generated during the semiconductor manufacturing process. Click here to know more. - July 08, 2020 - Tata Consultancy Services

UTRS to Support Research and Develop Solutions for Defensive Cyber Operations

UTRS is proud to announce the award of a key new business contract to support the SBNAB of the Army’s C5ISR Center, Space & Terrestrial Communications Directorate. UTRS will support SBNAB’s mission of R&D solutions for Defense Cyber Operations. - July 07, 2020 - UTRS

AOTMP® Launches Eight New Telecom, Mobility, and IT Management Specialty Certification Exams

AOTMP® releases eight new Specialty Certification Exams to expand the knowledge, elevate the standing, and grow the careers of technology professionals everywhere. - July 06, 2020 - AOTMP

DoorBird App Certified as "Software Made in Germany"

Software security and quality confirmed by the German Association of Medium-Sized Enterprises in the IT Industry. - July 03, 2020 - Bird Home Automation

AC InfoSoft to Offer Call Center Solution for SMEs

AC InfoSoft, leading VoIP company, to offer cloud call center solutions to SMEs. The company will also offer various other services to benefit SMEs with the software. - July 02, 2020 - AC InfoSoft

Introducing the Second Iteration of IPEVO’s Most Popular Document Camera - VZ-R

IPEVO has just released the second iteration of their most popular document camera - VZ-R. - July 01, 2020 - IPEVO

Swipestack - A Truly "Made in India" Image and Video-Sharing Social Network App is Launched

Swipestack, an image, and video sharing social network platform, today announced the launch of its first mobile app, available for Android. This avant-garde mobile app is ready to make your social network life fun and engaging like never before and is available for Android devices. And what’s... - July 01, 2020 - Swipestack

Many Assumptions About Telephone Fraud and Co. Are Not True; Tellows.co.uk Reveals the Biggest Fallacies Regarding Telephone Scam

There are many statements regarding telephone fraud and telephone spam that are not true or not completely true. - July 01, 2020 - Tellows UG

NobelBiz’s Podcast Series Welcomes Rebekah Johnson to Talk About Truth-Telling in the Age of Robocalls

First Contact podcast released the sixth episode with an amazingly energetic guest, Rebekah Johnson, a proponent of truth in the Contact Center Industry. She is the Founder and CEO of Numeracle and a member of the STIR/SHAKEN standards body. In the sixth episode of the First Contact podcast, Rebekah joined Christian Montes in dissecting the STIR/SHAKEN needs of the Contact Center industry. - June 29, 2020 - NobelBiz

US-Based Texting Service Expands Social Positivity Tool to Canada

Take2Minutes, a free web- and text message-based service that provides subscribers with daily positive messages, gratitude and sleep exercises, guided meditations, and more, is proud to announce the expansion of their unique social positivity tool to Canada. This is their largest expansion since... - June 27, 2020 - Take2Minutes

Survey: 39% of Live Sports Viewers Have Interest in Virtual Watch Parties

Survey: 39% of Live Sports Viewers Have Interest in Virtual Watch Parties

39% of Live Sports viewers surveyed have interest in watching together, virtually. Amongst all 1,101 video & TV viewers surveyed, 26% expressed interest in the concept. The survey also found strong feature-level interest in the ability to virtually “cheer”; in private and secure group sharing; and in two-screen experiences. - June 25, 2020 - Minerva Networks

HPMU, Hybrid Power Management Unit, the Portable Power Solution for Battery & Alternative Energy Systems

The Hybrid Power Management Unit (HPMU) is comprised of both batteries and capacitors fo improved power performance and battery life cycle. - June 25, 2020 - Electro Standards Laboratories

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