Recent Headlines
Within Customer Relationship Management, Marketing & Sales Software
Commercient Has Been Shortlisted by Capterra as an Emerging Favorite Integration Tool
Commercient is excited to announce Capterra has shortlisted the SYNC data integration app as an Emerging Favorite integration tool. - November 16, 2022 - Commercient
Sytel Extends CCaaS Subscription Service Into Europe and APAC
Softdial Cloud™, Sytel's Contact Center as a Service (CCaaS) subscription facility for SMB and enterprise contact centers, was previously only available in North America, and now has points of presence throughout Europe and APAC regions. - November 04, 2022 - Sytel Limited
Commercient, LLC Reaches Gold Tier as a Hubspot Solutions Partner
Commercient is excited to announce it reached Gold Tier as a HubSpot Solutions Partner. - October 14, 2022 - Commercient
Bring the Power and Flexibility of Microsoft Office Directly Into Your Uffective Environment
Keep your key Microsoft 365 docs in one easily accessible location alongside other vital project information; Have 24/7 access to up to date documents; Work simultaneously on documents with your co-workers. - September 23, 2022 - Uffective
Routine Launches New Module to Identify Inaccurate Records and Fix Them Directly in Salesforce
Routine is an AI/ML-based Smart engine that autonomously identifies issues and patterns in your critical data elements with minimal human intervention and is more than 10x faster than any traditional approaches. RoutineAI Inc. announced the general availability of the Routine platform for... - September 23, 2022 - RoutineAI
Commercient is Excited to Announce Their Signed Partnership with OnionCRM, a Zoho Authorized Partner
Commercient signs a new partnership agreement with OnionCRM, a Zoho Authorized Partner based in Auckland, New Zealand. - September 14, 2022 - Commercient
VWO Adds Personalization and CDP Capabilities to Its Armor
The world-leading experimentation platform VWO launches VWO Personalize and VWO Data360. - August 19, 2022 - VWO
Tuned-Up, Tricked-Out, and Going Global: iQuoteXpress Re-Launches with New UI, New Integrations with Microsoft and Google, and New Localizations
iQuoteXpress (IQX), a pioneering configure, price, quote (CPQ) company has released a new version of its flagship sales proposal automation and quote-to-cash solution. The revamped CPQ solution features a new user interface, seamless integrations with Google Gmail and Microsoft Outlook, and is... - August 11, 2022 - IQX
Learn from the CX-Perts at CEM Africa: NICE: NICE to Explain How to Get Up Close and Personal with Clients
Siva Pather, the MD of NICE Systems in South Africa, will reveal more about their CXone system during a workshop on the solutions display floor at the CEM Africa Summit's exhibition entitled: “Driving frictionless experiences for the contact centre and beyond” on the opening day on 23 August. - August 04, 2022 - CEM Africa
The Current Luggage Chaos at European Airports: CEM Africa to Focus on Meeting Customers' Expectations
The current luggage drama transpiring across Europe, with thousands of pieces of luggage going missing causing untold frustration, and how the airlines are communicating with their passengers, is a case study in customer experience (CX) waiting to be written. - July 31, 2022 - CEM Africa
CEM Africa Announces More International CX-Perts for Speaker Line-Up in August
Already known for connecting the CX sector’s biggest, best and brightest and sharing their success stories, the organisers of the CEM Africa Summit have announced the names of more experts who have not been featured on the speaker line-up of this long-running specialised CX gathering before. - July 29, 2022 - CEM Africa
VWO Named the Leader in Five Categories of G2’s Summer 2022 Reports
Big win for VWO with 20 badges across five categories. - July 24, 2022 - VWO
COSLR Lowers Monthly Cost on Leading B2B Sales Automation & Marketing Platform
COSLR (pronounced as “co-seller”) is the leading sales and marketing automation tool that helps sales reps, recruiters, & business owners find the prospects they need in any industry. With a database of over 500M contacts and growing has lowered the monthly cost of its marketing and sales automation platform. In an effort to help agency owners, sales teams, and marketers at small startups and mid-tier organizations, the monthly rate of COSLR Unlimited has been reduced 50% - July 06, 2022 - COSLR
Africa Leading Digital Transformation in Customer Experience (CX) as CEM Africa Gathers Leading Brands in August
McDonald’s, Vodacom, Nedbank, Spar, Dischem and Superbalist are just some of the successful consumer brands that will participate in the upcoming CEM* Africa Summit, taking place from 23–24 August in Cape Town. *CEM = Customer Experience Management “It is no secret that the... - June 15, 2022 - CEM Africa
Here’s How This 23-Year-Old Entrepreneur is Making Waves in the Digital Marketing World by Creating 22Apps, a Long Awaited No-Code App Building Software
22apps was created to assist entrepreneurs and small business owners in entering the world of mobile app marketing by providing a simple to use, no-code mobile app building software. - June 02, 2022 - 22apps
FocalScope Enables Travel Management Companies to Navigate Tough Times with Higher Productivity
In current times of uncertainty, FocalScope’s email ticketing and voice software is enabling corporate and maritime travel management companies to get full visibility on their customer service operations, deploy virtual or hybrid working teams, manage critical SLAs, and capture productivity gains using technology. - May 19, 2022 - FocalScope Customer Service Software
AppMaster - A Unique Enterprise-Level No-Code Platform with Code Generation - Was Featured as a Spring High Performer by G2
On March 22, leading p2p software review platform G2 published its season reports. No-code startup AppMaster.io was featured as a High Performer in 4 categories, even though the first version of the AppMaster platform was released only 8 months ago. - May 08, 2022 - AppMaster
AGENT511 Joins the RapidSOS Partner Network and is Now RapidSOS Ready
The partnership enables 911 telecommunicators to receive AGENT511 TEXTBLUE feature-rich, text-to-9-1-1 and multimedia content via RapidSOS Portal. - April 14, 2022 - AGENT511
Nebula Brands and Wissee Collaborates to Fuel a New Age of e-Commerce Growth with AI and Big Data
Nebula Brands, an Amazon Aggregator, and Wissee, a Seattle-based data intelligence platform announce strategic collaboration to unleash the power of AI and big data for the next generation of e-commerce and social commerce brands. The consumer landscape is changing in the most unpredictable and... - April 07, 2022 - Wissee
Lance Scott Joins Alleva
Lance Scott joins the Alleva team as VP of Sales. He brings a wealth of experience, knowledge, and leadership to the sales division. Alleva is the friendliest EMR in behavioral health. - March 22, 2022 - Alleva
Winmore Appoints Virgil Ferreira as Chief Operating Officer to Lead Next Stage of Global Growth
Former Magaya Corporation Leader Joins Winmore as forwarders, brokers and carriers embrace RateAI platform to increase win rates, boost margin and leverage machine learning. - February 25, 2022 - Winmore
Crocodile Solutions Adds New Client to Wings® Legal Case Management Cloud Software
The Disability Champions, an FL-based law firm, chose Wings® legal disability case management software to assist in their firm’s nationwide expansion plans. Crocodile Solutions is the creator of Wings® Legal Case Management Cloud Software. - February 25, 2022 - Crocodile Solutions
Sytel Delivers Fully Managed Cloud Solution for Kantar’s Global CATI Centers
Sytel has completed delivery of its Contact Center as a Service (CCaaS) cloud platform for Kantar’s global market research centers. The platform supports the expected load of 3500+ concurrent telephone interviewers across 25+ countries, and allows any of the global Kantar businesses to run... - February 23, 2022 - Sytel Limited
Loway Switzerland Announces the Release of QueueMetrics Call Center Suite Version 22.02
Loway is glad to announce the release of a new version of QueueMetrics. - February 19, 2022 - Loway
XaiPient Joins the HubSpot App Marketplace
XaiPient announced that it is now listed in the HubSpot App Marketplace. XaiPient’s app uses advanced Trustworthy AI models to accurately predict buying behavior, eliminating the need to set up complex lead scoring rules. It provides a principled attribution solution as well. Revenue teams can confidently pursue the most promising accounts, and allocate budget to the most effective campaigns and channels, thus boosting marketing and sales ROI. - February 16, 2022 - XaiPient Inc.
Samiteon is Now a Certified Salesforce Consulting Partner
Samiteon, a leader in innovation and technology solutions has achieved the status of a Certified Salesforce Partner. Their Salesforce certification clearly illustrates that Samiteon continues to adopt and exceed industry-leading standards that enables them to stand out as a leader in CRM software... - February 08, 2022 - Samiteon LLC
Winmore Appoints Christian Ove Sørensen as Managing Director for EMEA
Global Sales Veteran to Lead Winmore’s Customer-Facing Operations in Rapidly Growing Region. - February 03, 2022 - Winmore
Ambit Appoints Jaap van Vliet Managing Director to Accelerate the Growth of Digital Services in EMEA
Ambit Software appoints Jaap van Vliet Managing Director for EMEA to lead Digital Services growth strategy. - January 22, 2022 - Ambit Software
Postalytics Launches First Free Direct Mail Automation Marketing Software in Canada
Leading American direct mail automation software company, Postalytics announced its launch in the Canadian market today. The innovative software has been described as bringing “direct mail into the digital age.” - January 11, 2022 - Postalytics
Commercient is Excited to Announce Their New Partnership with Simple Machines Marketing, a B2B Marketing Agency
Commercient signs a new partnership agreement with Simple Machines Marketing, a HubSpot Certified Agency Partner and B2B Marketing Agency based in Chicago. - January 05, 2022 - Commercient
goNDA Releases a Legal App, Allowing Users to Take Legalities Into Their Own Hands
goNDA"s mobile application offers full document lifecycle management from legal templates with e-signature capabilities, to legal education and support, all in one mobile application. - December 16, 2021 - GO NDA LLC
Allset Raises $3M to Automate Tips for Service Professionals
Allset in Lehi Utah announces massive funding round to drive personalized mobile messaging for service businesses. - December 14, 2021 - Allset
Loway Announces Official Sponsorship for CommCon Virtual 2021
Loway SA, provider of solutions for contact centers, announces that it has signed to become official Sponsor of CommCon Virtual 2021, the only vendor neutral events in the Real Time Communications industry, held from 6th to 10th of December online. - December 03, 2021 - Loway
Commercient is Proud to Announce Their Partnership Agreement with App Solve That Provides Salesforce Implementations
Commercient signs a new partnership agreement with App Solve, a Certified Salesforce Implementation Partner that has over 500 Salesforce implementations and consulting projects based in Toronto, Canada. - November 27, 2021 - Commercient
Espire Infolabs Partners with Conversational Ai Leader Pattr (Formerly Proxima) in ANZ
Espire Infolabs, a global Digital Transformation & Total Experience Solutions Provider today announced its partnership with a leading Conversational AI provider Pattr (formerly known as Proxima with a product called Iris) for ANZ region. Pattr is a Conversational AI platform to power, enable,... - November 25, 2021 - Espire Infolabs
Introducing goNDA, a Legal Self-Service Mobile Application, Providing Accessibility for Everyone
GoNDA announces the launch of its mobile application for iOS and Android. - November 10, 2021 - GO NDA LLC
Voucherify Announces a Free Subscription Plan
Voucherify, an API-first promotion and loyalty management software, has just launched a free plan option for start-ups and SMEs. - November 06, 2021 - Voucherify
Why eTailers Are Missing Out on Billions in Sales: CEM Africa Features Latest SA Digital CX Report
From the "unboxing" of a new purchase to the many abandoned transactions that are costing online retailers billions - the marketing gurus behind The 2021 South African Digital Customer Experience Report will unpack the compelling, and sometimes, surprising results from the survey during... - November 05, 2021 - CEM Africa
CEM Africa Gathers Who’s Who of Ecommerce and CX Gurus
Some of the leading global and local pioneers in ecommerce and customer experience (CX) are set to share their insights, case studies and success stories at the upcoming CEM Africa from 10–11 November 2021. This follows the unprecedented, accelerated adoption of ecommerce and online shopping... - November 04, 2021 - CEM Africa
How UPMC Simplifies Supplier Diversity and Inclusion
A tailored solution to simplify the vetting process for diverse suppliers. - October 29, 2021 - Certifiably Diverse
Milagro’s $2M Funding Brings Technology to Increase Restaurant Sales by $150K/Year Per Location
Cash infusion paves the way for Milagro’s leadership role to help restaurants increase sales and profitability using customer data. - October 21, 2021 - Milagro
Multichoice, Shoprite, Woolworths, Superbalist and Others to Share Lessons in Customer Experience (CX) at CEM Africa in November
Customer experience (CX) experts from some of the most recognised and successful brands on the continent, including Multichoice, Woolworths, Shoprite, Superbalist, African Bank, DHL and Rand Merchant Bank, will share their successes, failures and lessons learnt during the next edition of CEM Africa Summit, taking place from 10–11 November 2021. - October 15, 2021 - CEM Africa
Global Diversity Awareness Means Business
Certifiably Diverse Software Solution Drives Inclusion & Global Economic Impact. - October 15, 2021 - Certifiably Diverse
Eventdex Introduces Speed Networking Platform to Connect and Build New Connections Virtually
Speed networking events offer networking that lets attendees meet several people in a short span of time. - October 13, 2021 - Eventdex
Galaxy Weblinks Listed Amongst the Best Shopify Development Companies in the US- TopDevelopers.co
TopDevelopers.co the renowned directory of IT service providers has curated a well-researched and well-structured list of the best Shopify experts. The list features Galaxy Weblinks amongst the finest Shopify developers. - September 29, 2021 - Galaxy Weblinks
EngageVE Announces Release of an All-in-One Virtual and Hybrid Events Solution: TurnKeyVE
The innovative virtual and hybrid events company EngageVE announced the release of a new all-in-one virtual and hybrid events solution - TurnKeyVE. TurnKeyVE aims to make virtual and hybrid events more accessible, affordable, and practical for businesses of all sizes. - September 07, 2021 - EngageVE
Commercient is Excited to Announce Their Partnership with Roycon, a Salesforce Consulting and Implementation Partner
Commercient signs a new partnership agreement with Roycon, a Salesforce consulting and implementation partner based in Texas, USA. - September 02, 2021 - Commercient
Galaxy Weblinks Ranks Amongst the World’s Best in the Inc. 5000 List
Galaxy Weblinks, a custom software development company based out of Cambridge, MA ranks in the much-coveted Inc. 5000 list, thanks to its growth spurt of 96% from the year 2020. - August 19, 2021 - Galaxy Weblinks
Leading Technology Advisory and Systems Integrator Albion Ventures Names President and CEO
Introducing Albion Ventures, LLC as a leading Technology advisory and systems integrator as well as Wayne Thompson as President and CEO, Bruce Spotton as Chief Operations Officer, and John Condenzio as Chief Revenue Officer. - August 18, 2021 - Albion Ventures LLC
Commercient Becomes HubSpot App Partner with a Certified Integration
Today, Commercient announced that it has built an integration for the HubSpot platform and has joined HubSpot’s App Partner Program as an app partner with a certified integration. HubSpot, a leading customer relationship management (CRM) platform, works hand-in-hand with App Partners to help... - August 13, 2021 - Commercient