Echo E-Business

"Your course gave me a good understanding of e-commerce and e-business management. It was well-presented and relaxed - which was great" - Renata Randawa, Web Merchandiser, John Lewis

"Your training highlighted important areas we had overlooked"

"I would recommend your course for businesses about to launch a web site and businesses who need more knowledge of branding and online marketing. The marketing, branding and PR part of the course was brilliant!"

Our clients include:

Skype, John Lewis, Schneider Electric, Saudi Post, South African Post Office, SABIC, Oman Ministry of Education, Royal-Canin, Hutchison 3G.... Visit Echoebusiness.com and Learnebusiness.com for full list of clients

"I knew that you were a professional organisation, but the value and quality of your service so far, has been beyond anything I could have imagined." Theo Nurnberg, Proprieter, Hotel Sitio Sao Francisco, Brazil

"Everything I learned was current and appropriate to my day-to-day work. The course challenged me to think outside my normal thought process...I've been able to begin restructuring things on this end, I found the course so beneficial". Melanie Newell - Assistant Mechandising Manager, Alternative Channels, House of Fraser

"The course was practical and relevant, and I have already started putting lessons learned into action in my business. The course was not only helpful but really interesting and fun. I would urge any business owners who are formulating an e-commerce strategy to attend.” Amanda Waterstone, Gilda's Tryst

"You did a great job and are a great motivation to the women entrepreneurs out there" - Farzana Irani, E-Marketing Executive, Orange

"Your tailored marketing program has enabled us to formulate a digital marketing strategy. We have taken away a lot of practical actions and strategy to drive our e-commerce forward". Ed Webb, Chairman Webbs Garden Centres and webbsdirect.com

“Excellent knowledge on e-commerce and how to apply it to your business to obtain results, delivered in a personable and easy to understand manner.” Laraine Jones, International Marketing Manager, National Australia Bank

"Your advice has broadened my horizons, and more importantly, has generated a further £20,000 of business in the last two months" - Mike O'Brien, Artisan Decorators and Internet Startup Venture

"I had the fortunate opportunity of attending one of Deborah's seminars and I can honestly say that she is a wealth of information and knowledge. Even if you are knowledgeable about E-Business, you are bound to learn more from Deborah" - Susan Popoola, HR Consultant, Conning Towers

"Your content cookery seminar was very insightful. We have now started implementing those ideas in our web site " - Femi Ojemuyiwa, IT Web Manager Maidstone Borough Council


"I really liked your content cookery seminar. It was very informative. I loved the case studies and could really relate to the examples you used" - Carolina Chin, Wealth Management, Royal Bank of Canada


"I found the e-business planning seminar useful and I liked the format and venue" - Trevor Tay, Director of Customer Analysis and Business Planning, American Express

"I'm very satisfied with the 5-day E-Commerce Management Progam. I feel more equipped to start using social media and e-marketing. The trainer was friendly, enthusiastic, well-prepared and organised". - Paul Pachnicki, Business Development Manager, Motorama Jersey

"The E-Commerce training day was useful and expanded my thinking " - Deemah AlYahya - E-Business Development Analyst - Saudi Stock Exchange

Albert Olivier


"I would certainly recommend the COB Certified E-Business Manager program. I think it establishes a wide base of competency and understanding across a number of key issues relevant to E-Business and hands E-Business managers the keys to successfully deploy, and manage a successful online business.

I found the course insightful and very relevant. Presentations were engaging and thought provoking, and the engaging style of content delivery promoted understanding. Above all, I experienced the content as current and in line with times through the use of pertinent real world examples, which is critical in this business sphere.

The course promotes an understanding of the critical elements of E-Business Strategy and planning, which speaks to my role in the organisation. Further to this, it underlines the importance of E-Risk management and factors to mitigate, which is valuable and applicable to many facets of our business."

Jacqueline Harper


"Overall I found the COB Certified E-Commerce Manager Program to be very useful to me and the two other members of my team who attended with me. We actually completed the course over a number of weeks doing a couple of days at a time. It worked very well and allowed us to balance business requirements with personal development. The act of learning together also helped to bond the team and give us a common set of tools to use in our day to day work. Our trainer, Deborah, had a friendly approachable style that lended itself well to the culture we have here at Three.

The subjects that were particularly valuable were webpage architecture and metadata writing. This allowed us to apply theory to some working practices we had established on
gut feel, giving us the tool to sell our work throughout the business and push back effectively on requests that do not deliver a good customer experience or compromise SEO".

"The COB Certified E-Commerce Manager program delivers a full overview of all aspects that must be considered for e-commerce. It is based on case studies, web demos and workbooks to get the fundamentals. Deborah Collier and her team are in addition highly customer care oriented making their in-class training really pleasant"

"The Certified E-Commerce Manager course covered all the different aspects of ecommerce. I really enjoyed it and would definitely recommend it to anyone in the ecommerce field".

"I will strongly recommend anyone who would like to improve his/her skills in planning for digital marketing to attend the COB Certified Digital Marketing Manager course because they will get step by step learning of the process and strategies. It will definitely add new skills to them".

"The trainer really brings 'talks that walk' with useful and actionable insights. Being an active listener the course was interactive and creative, which helps to participate and remember things. I encourage anyone, from beginners to experts, to attend Deborah's courses. It refreshed my memory on risk management, legal aspects of ecommerce and also key site design and ergonomy how to"

"The Certified E-Business Manager Program is a fruitful course containing a mix of theory and practical exercises. Experienced instructor, very informative material, hands-on exercises, techniques and knowledge-sharing. I especially liked the e-commerce and web content strategy days"

"I attended the COB Certified eCommerce Manager course in April 2014, trained by Deborah. I have found her to be very knowledgeable on the subject matter and great at delivering the concepts through an interactive and enjoyable classroom course combining theory, case studies and practical exercises. The week-long training was an enjoyable and very informative experience which I would highly recommend to anyone who works in the field of eCommerce".