Angel.com Launches Caller First IVR Solutions with AstraZeneca
Angel.com has deployed a number of Caller First focused inbound and outbound IVR solutions for AstraZeneca, one of the largest pharmaceutical companies in the world. This has resulted in a reduction of AstraZeneca’s cost per lead, a more cohesive customer experience, more satisfied customers and greater efficiency of their agent engagement. - February 04, 2010
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