Dianne Crampton

Stranded Team Culture Expert Dianne Crampton Sees Lessons for Business in Chaos Caused by Volcano

“What I am observing on a daily basis after being stranded for two weeks in Spain is unprecedented disorganization caused by breakdown in communication, collaboration and sensible customer service policies among governments, businesses and air carriers that is paralyzing travelers due to lack of planning for any unforseen acts of nature." - April 28, 2010