Secretary of Innovation (SoI)

Secretary of Innovation Explores the "Organic Innovation" of Craigslist

Secretary of Innovation (SoI) (secretaryofinnovation.com) announces an in-depth interview with Craig Newmark, founder and a customer service rep at craigslist.org. The conversation features a wide-ranging dialogue including Newmark's philosophy of helping people. To this end, craigslist is a culture that links customer service and public service. The interview reveals Newmark's focus on what SoI describes as “organic innovation.” SoI concludes the column with their signature "Context Adviser." - February 21, 2010