Free Webinar: "How to Prepare Your Contact Centre for a Big Freeze"
Premier Business Audio, a market leader in supplying Call Centre IVR Prompts and In-Queue Marketing are holding a free webinar to help Call Centres improve their caller experience during unstable periods. The webinar will be of benefit to Contact Centre Managers, Customer Experience Champions, Marketing Directors, Operations Directors, and stakeholders whose area of responsibility is improving caller experience. - October 29, 2011
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