Enghouse Interactive Receives 2012 Speech Technology Excellence Award
Communications Portal Recognized for Innovative IVR and Speech Solutions - October 11, 2012
Enghouse Wins Multiple Awards for Multi-Channel Contact Center Solutions
SMB, Enterprise and Cloud Call Center Products Honored with IP Contact Center Pioneer Awards - July 19, 2012
Enghouse Interactive Announces Quality Management Suite with Enhanced Reporting
Enterprise-ready features include new reporting infrastructure, archiving, and integration with network resources - June 21, 2012
CallRex Call Recording Software Achieves Qualification Testing for Microsoft Lync
Enghouse Interactive offers interaction recording software for Lync environments - June 15, 2012
Enghouse Interactive CT Connect Verified as Cisco Compatible
Solution Addresses the Computer Telephony Integration Needs of Cisco End Users - May 25, 2012
Enghouse Wins Prestigious Award for Interaction Management
Receives Industry Recognition for Its Interaction Management Portfolio of Contact Center, Console, Self-Service and Quality Monitoring Products - May 05, 2012
Enghouse Interactive Sponsored Study Reinforces Benefits of Virtual and Cloud-Based Contact Centers
Improved Queue Handling, Flexibility and Functionality Seen as Drivers for Needed Technology Upgrades - May 03, 2012
Enghouse Interactive Announces Pure IP Operator Console Option for Avaya CS1000
Intuition Acclaim 5.2 Brings Direct IP Connectivity and Enhanced Attendant Features to Popular PBX - April 26, 2012
Christoph Mosing Appointed President of Enghouse Interactive USA
Veteran Software Executive to Lead Strategic Growth in Interaction Management Business - March 28, 2012
Enghouse Interactive Shares Findings on Structured, Unstructured and Self-Service Interactions
Reveals U.S. IT Executives’ Thoughts on Handling of Customer Communications/Interactions - March 22, 2012
Survey: U.S. IT Decision Makers Say Good Customer Service More Important Than Managing Costs
Enghouse Interactive Explains State of Customer Interactions in U.S. Business in First Customer Interaction Index - March 01, 2012
Enghouse Interactive Wins in Multiple Categories for Customer Interaction Solutions® Magazine 2011 Product of the Year Awards
CosmoCall Universe, Syntellect CIM, CallRex Quality Management Suite, Intuition Enterprise honored for software excellence. - February 16, 2012
Enghouse Interactive Announces the Latest Release of CallRex Call Recording Software with Enriched Quality Management Solutions for Microsoft Lync Server 2010
CallRex 4.2 adds expanded Microsoft Lync integration, RT Audio codec support, and simplified deployment process. - January 12, 2012