Kepro BFCC-QIO

Free Service for People with Medicare – Get Answers Amid COVID-19 Crisis Through KEPRO’s Immediate Advocacy Service

KEPRO is a Beneficiary and Family Centered Care Quality Improvement Organization (BFCC-QIO) contracted with the Centers for Medicare & Medicaid Services (CMS) to provide several services, including Immediate Advocacy, to Medicare recipients. It is a process that quickly resolves verbal complaints that a person may have about the quality of health care she or he has received. - May 07, 2020