Leading Edge Connections, LLC: Championing Sustainability with Remote Work Since 2018
Leading Edge Connections, LLC, founded in 2018, sets an example for sustainable business practices. They operate with a 100% remote workforce, reducing carbon emissions, and avoid a physical office to minimize energy consumption. Their digital approach also cuts down on paper usage. Their long-standing commitment to remote work and ongoing dedication to sustainability make them an inspiration for businesses worldwide. - October 29, 2023
Universal Music Group USA and Leading Edge Connections, LLC Join Forces to Enhance Fan Support and Foster Job Growth
Universal Music Group USA (UMG) and Leading Edge Connections, LLC (LEC) have formed a strategic partnership to enhance customer support for UMG's global fan base. This collaboration focuses on preserving American jobs in the contact center industry. LEC has already improved UMG's training and operations, resulting in faster fan support response times and higher agent proficiency. Both companies are committed to setting industry standards for innovation, customer satisfaction, and job growth. - September 20, 2023