Fonality Australia

World First: VoIP Telephony Integration with Salesforce.com, Automatic Call Logging: Trixbox Pro Unified Agent Edition from Fonality

trixbox Pro UAE is a performance booster for any call centre. No longer do the sales and service representatives have to manually log calls into the CRM system. Now, all inbound and outbound calls are automatically matched with the corresponding record in Salesforce.com, and call data is captured and logged. - September 06, 2008