E.G. Insight’s Gary Gerds Shares Best Practices in Gathering Actionable Business-to-Business Customer Feedback
In ongoing Voice of the Customer work with a global chemical company, Gary Gerds of E.G. Insight will conduct training for a group of key account managers. The training will amplify the effectiveness of the Customer Review Process (CRp®), a structured method of gathering face-to-face customer... - May 26, 2010
Customer Feedback Consulting Group E.G. Insight Adds Vice President of Business Development
E.G. Insight, a leader in customer feedback processes, is pleased to announce the addition of Jane Alexander as a Vice President of Business Development. Jane’s main focus will be to create new business opportunities and strategic partnerships for E.G. Insight. She will work with companies... - December 16, 2009
Bsquared and E.G. Insight Showcase B2B Customer Relationship Best Practices to International Aerospace Community
E.G. Insight and Bsquared has been invited to attend the International Aerospace Quality Group (IAQG) General Assembly Forum, 20th - 24th April in Phoenix, Arizona. E.G. Insight and Bsquared will present their advanced methods in using business-to-business customer feedback to increase loyalty, make process improvements, and improve quality to leading aerospace organizations. - April 17, 2009
Research Consulting Firm Donates Resources to Help School District Hear from Area Parents
In response to a recent trend of students moving out of the district, the Stillwater School Board reached out to the community to find out why. In April, the board surveyed over 1,200 residents to get answers to that question and develop a plan to reverse the trend. The project started as a... - September 14, 2008