Telecommunications News
Discover news about companies in the telecommunications industry and their products and services. Learn about the latest telecommunications equipment, applications, developments in the industry and market trends.
Telehouse America NYIIX Peering Exchange Exceeds 1 Tbps Peak Traffic
Telehouse America NYIIX has achieved a tremendous milestone by exceeding 1 tera bits per second (TBPS) in peak traffic. - December 14, 2020 - Telehouse America
CNet Launches Data Centre Fundamentals Program as a 1-Day Instructor-Led Program
To further enrich the learning experience, CNet has launched the popular Data Centre Fundamentals distance learning program as a 1-day Instructor-led remote attendance program. - December 03, 2020 - CNet Training
Micro-Arcing Smoke Detection and Precision “Clean Agent” Fire Suppression Are Ready for PoE Environments
"Our ambition in the industry will embrace our new surgical approach to computer and server room smoke detection and suppression systems." – Lloyd Aronoff, Founder of Sterling Langley LLC - December 02, 2020 - Sterling Langley LLC
SDMC and Minerva Networks Complete Android TV Integration
The flexible solution supports multiple network types, including multicast and is being deployed by E-Networks of Guyana, Comteco in Bolivia, and Dhiraagu in the Maldives - November 20, 2020 - SDMC Technology Co., Ltd.
CNet Launches New Narrated Data Centre Fundamentals Program
The 8-hour Data Centre Fundamentals program is now improved with expert Instructor narration. - November 19, 2020 - CNet Training
KryptAll Protects Users from SIM Card Swapping Attacks
The FTC warns cell phone users of SIM Card swapping as a type of identity theft. KryptAll protects from SIM Card hijacking by making it possible to call over Wi-Fi without a SIM Card. - November 17, 2020 - KryptAll
Masks and Mics | Keeping Our Voices Heard During COVID-19 with the Launch of SD2 from TFS
Transport Financial Services, LLC is finalizing designs on an affordable, COVID-19 friendly, social distancing, communication system, called the SD2. It includes a wearable clip-on microphone that can be attached to any mask, and an app for Android & IOS that allows your phone to amplify your voice via the phone’s speaker or a detached Bluetooth speaker. SD2 is designed to protect lives in the workplace, classroom, hospitals and doctors’ offices etc, and to keep everyone safe and healthy. - November 16, 2020 - Transport Financial Services, LLC
BondiSuite Announces Partnership with Global1SIM to Profile the First Secured Global eSIM Solution
BondiSuite has recently partnered with Global1SIM to offer the very best in global roaming eSIM solution. - November 11, 2020 - Bondi Platform Limited
Tyto Athene Awarded a $37 Million Contract to Support the Navy Consolidated Area Telephone Systems, San Diego, California
Tyto Athene was recently awarded a $37M contract to support the Navy Consolidated Area Telephone Systems (CATS) for 24 Naval Bases in the San Diego area including the Naval Computer and Telecommunications Station (NCTS), which Tyto Athene has been supporting for the past three years. - November 01, 2020 - Tyto Athene
Azulle Launches Its Most Powerful Device Yet - The Byte4
Azulle, a leading brand and manufacturer of Mini PCs, has released a new compact, powerful and fanless mini desktop PC from their award winning Byte line. The Byte4 is now available for purchase and an ideal device to elevate business and consumers' PC experience. - October 28, 2020 - Azulle
NobelBiz’s Podcast Series Welcomes Shep Hyken to Explore the Magic of Amazing Customer Service
First Contact podcast ends this year's season with episode 10, featuring a very special guest, Shep Hyken. This resounding name needs little to no presentation in the contact center niche. But for those new to this industry, Shep is a Customer Service and Experience Expert. He is also a hall of fame speaker for the National Speakers Association and a New York Times and Wall Street Journal best-selling author. Shep joined Christian Montes for a discussion about today’s contact center. - October 26, 2020 - NobelBiz
Tyto Athene, LLC Awarded $22.5 Million Contract for U.S. Central Command Air Forces Enterprise Land Mobile Radio and Giant Voice Upgrade
Tyto Athene, LLC announced it has been awarded a $22.5M project from the United States Central Command Air Forces, also known as Air Force Central (AFCENT), for Enterprise Land Mobile Radio and Giant Voice (GV) upgrades. - October 24, 2020 - Tyto Athene
KS&R Announces ISO 27001 Certification
KS&R is now ISO 27001 certified. - October 23, 2020 - KS&R, Inc.
Metaliquid and Minerva Networks Deliver AI-Driven Highlights Creator Solution
New solution used to analyze the Vice Presidential Debate and fed into Minerva’s Smart Highlights technology for a custom highlights reel. - October 13, 2020 - Minerva Networks
Minerva Networks Redefines Appointment Television with the Introduction of Smart Highlights
New service gives viewers the power to control how they watch recorded television events. - October 13, 2020 - Minerva Networks
Pivvot & RealX Partner to Accelerate Solar/Wind Development Land Acquisition
Pivvot and RealX have partnered to accelerate solar and wind development projects by combining property parcels, land suitability and property rights data. - October 13, 2020 - Pivvot
Webinar: Heat Pipes & Vapor Chambers - How They Work and Their Deployment in Electronics Thermal Management, 10-20-22 at 2 PM EST
Advanced Thermal Solutions, Inc. has announced the next webinar in their 2020-2021 series, “Heat Pipes & Vapor Chambers - How They Work and Their Deployment in Electronics Thermal Management.” The webinar is on October 20, 2020, at 2 PM EST. Topics to be covered include: How do heat pipes and vapor chambers work, when is it best to use a heat pipe and when is it best to use a vapor chamber, strategies for implementing in electronics cooling. - October 13, 2020 - Advanced Thermal Solutions, Inc.
DynaGrace Enterprise Adds TOSIBOX® Products to GSA MAS Schedule
DynaGrace Enterprises, a Data Science, Emerging Technology, and IIoT Automation WOSB Firm, has partnered with Industrial Automation powerhouse TOSIBOX® to add their line of products to the GSA Multiple Award Schedules (MAS). The IIoT products give federal government buyers easy access to... - October 09, 2020 - DynaGrace Enterprises
CNet Training Launches Digital Infrastructure Education Advice Service
CNet has launched a new one-to-one advice and guidance service to help industry professionals progress their knowledge and boost their careers in the digital infrastructure industry as well as to help new entrants into the industry. - October 08, 2020 - CNet Training
DHI Telecom, the Leading Global Wi-Fi Provider to US Troops in Combat, Selects ICCG to Optimize Business Processes Leveraging Leading Business Practices
Leading global Infor partner, Independent Computer Consulting Group (“ICCG”) is pleased to announce that DHI Telecom has selected ICCG and Infor CloudSuite Equipment(TM) ERP, to “Go Further” by transforming, modernizing, and optimizing their business processes across global... - October 06, 2020 - ICCG
Minerva Networks Scales Presence in Asia as Regional Investments in Broadband and 5G Infrastructure Spur Video Services Upgrades
Peter Neuman named Vice President of Asia Pacific Sales to expand the Company’s regional initiatives - October 01, 2020 - Minerva Networks
KryptAll Provides Secure Satellite Calling
Satellite systems are susceptible to eavesdropping and signal interception. Keep your calls secure by connecting a KryptAll phone via WiFi to your satellite network. This will prevent the interception of your calls and all your calling data. - September 29, 2020 - KryptAll
NobelBiz’s Podcast Series Welcomes Nancy Munro to Talk About the Human Voice and Simulation Training
First Contact podcast released the ninth episode with a unique and insightful voice in the contact center space, Nancy Munro – a voice enablement solutions specialist with 28 years of experience. She is the CEO and Founder of Verbal Transactions and a longtime influencer in the voice conference area. She is the first to introduce an audio role-playing simulator and has been a pioneer for this technology. She joined Christian Montes in episode nine of First Contact: Stories of the Call Center. - September 28, 2020 - NobelBiz
BizPappa Introduces Mobile Website Solution for Restaurant Owners Struggling During the COVID-19 Pandemic
BizPappa is here to provide technical solutions to restaurants struggling during COVID-19 and beyond. By leveraging cloud infrastructure, BizPappa is building mobile-optimized website landing pages for restaurants, from which customers can view menu items, learn more about the restaurants,... - September 25, 2020 - BizPappa
The Certified Data Centre Technician Professional (CDCTP®) Program is Now Available in 7 Languages
The learning materials for the popular five-day Certified Data Centre Technician Professional (CDCTP®) program have been translated into 7 different languages to accommodate learners needs from across the globe. - September 24, 2020 - CNet Training
Nextera Communications Completes Acquisition of Telephone Associates
Nextera Communications, a leading communications provider of voice, data, and internet services, has officially completed the acquisition of Telephone Associates. On February 1, 2020 Nextera and Telephone Associates announced the combining of two companies, with Telephone Associates customers... - September 17, 2020 - Nextera Communications
Calendar.AI Adds a Powerful New Feature: Meeting Polls
Calendar.AI unveils meeting polls, a powerful new feature in their mobile calendar app. It enables meeting organizers to poll meeting attendees about their availability preferences combined with their own personal availability already built in. It’s a hassle-free way to set meetings with numerous attendees. - September 16, 2020 - Sync.ME
TimelyBill Continues Expansion with New Data Center Option in Las Vegas
TimelyBill today announced a new data center option on the West Coast of the United States, in Las Vegas, to meet the growing demand for the TimelyBill OSS platform. The additional hosting location prepares TimelyBill for the next phase of growth. TimelyBill will now be serving up their latest... - September 12, 2020 - Bill Perfect Inc.
Ecosmob Launches Hire FreeSwitch Developers Service
Ecosmob Technologies Pvt. Ltd. recently announced that the company is now introducing a new service; hire FreeSwitch Developers. The company aims to offer flexibility and affordability to the clients with the launch of this service. - September 11, 2020 - FreeSWITCH service provider division of Ecosmob
Minerva Networks Transforms Virtual Concert Experience with Watch Together Platform
A-LIVE chooses Minerva to deliver unique live social streaming experiences. - September 10, 2020 - Minerva Networks
Gain the Certified Outside Plant Technician Certification with CNet Training
The five-day Certified Outside Plant Technician (COPT®) program launched by CNet is a comprehensive program perfect for those with 2-3 years’ experience working in the network infrastructure sector who wish to extend their knowledge, practical hands-on skills, qualifications and... - September 04, 2020 - CNet Training
NobelBiz Seeking National Sales Executive to Promote Exciting New Contact Center Products
NobelBiz is looking for a professional in selling contact center technology to help build its business and shoot for new and aggressive goals. The National Sales Executive position is a full-time remote employment opportunity for mid-senior level candidates from the Telecom industry with experience selling contact center technology platforms. The future employee will work closely with Christian Montes, Executive Director of Sales and Host of the First Contact: Stories of the Call Center Podcast. - September 03, 2020 - NobelBiz
NobelBiz’s Webinar Series Welcomes Sam Falletta and James Diefendorff Ph.D. to Talk About the Untold Story of Mental Health in Call Centers
The NobelBiz webinar series just released its fifth episode featuring two guests that want to revolutionize the way the industry addresses the issue of mental health: Sam Falletta, CEO of Incept, and Dr. James Diefendorff Ph.D., Professor of Industrial/Organizational Psychology at the University of Akron. Together with host, Christian Montes, they talk about their applied research in the state of mental health in the Call Center Industry and their findings on how to improve it. - September 02, 2020 - NobelBiz
NobelBiz’s Podcast Series Welcomes Roy Atkinson to Talk About His Lifelong Career of Delivering Support
First Contact podcast released the eighth episode with a very experienced and complex guest, Roy Atkinson, a contact center industry professional who dedicated his life to offering quality service and support. He is currently a Group Principal Analyst at HDI and a regular contributor for ICMI. In episode eight of the First Contact podcast, Roy joined Christian Montes for a long, nuanced, and information-filled discussion tailored to industry professionals. - August 27, 2020 - NobelBiz
ICARO Media Group Expands LATAM Media and Content Operations in Preparation for Q4 Launch
CEO Paul Feller expands Mexico City-Based Content and Media Team. - August 26, 2020 - Icaro Media Group
ICARO™ Media Group Appoints Luis Goldner to Board of Directors
Luis Goldner to Advise ICARO Through Expansion of LATAM Media Initiatives - August 19, 2020 - Icaro Media Group
VoIP Quotes Announces New Feature Set for VoIP Lead Generation Platform
VoIP Quotes has introduced an exclusive and branded lead generation package geared to help VoIP providers grow. - August 19, 2020 - VoIP Quotes
CNet Training Receives Silver Award from The Ministry of Defence
CNet Training, The Global Leader of Technical Education for the Digital Infrastructure Industry has been awarded Silver in this year’s Defence Employer Recognition Awards that recognises organisations on-going commitment to the Armed Forces Community across the UK. - August 15, 2020 - CNet Training
ICARO™ Media Group Appoints Juan Carlos Barrera as Chief Commercial Officer
Juan Carlos Barrera to Guide ICARO’s Global Expansion - August 13, 2020 - Icaro Media Group
EnableX.io Adds Extended Capabilities to Its Communication Platform; Helping Businesses Deliver an Omni-Channel Customer Experience
EnableX.io, Asia’s leading Cloud Communication Platform provider, today announced the expansion of its communications offerings from feature-rich Video and Voice APIs to include SMS, Chat, and Number APIs. Becoming one of the few Communication Platform-as-a-Service (CPaaS) providers in Asia... - August 12, 2020 - vCloudx Pte Ltd
ABS Introduces iDeployIt 1.0, a DevOps Solution for Deploying Software
iDeployIt 1.0, a flexible Software Deployment DevOps product for today's software deployment scenarios. - August 11, 2020 - A Better Solution, Inc.
Connect City Announces Full Service Expansion to All 50 US States
California-based Connect City, a national leader of providing consumers with Cable TV and Internet services, announced the widening of it's service areas. - August 11, 2020 - Connect City
Minerva Partners with A-LIVE to Power Virtual Concerts
As COVID-19 is preventing people from attending concerts in person, Minerva has partnered with A-LIVE, a leading European music initiative, to deliver a new social video streaming experience for fans to enjoy concerts remotely. - August 04, 2020 - Minerva Networks
Skymedia Corporation Upgrades to Minerva 10 Platform to Power Next Generation Television Services
Minerva 10 will provide Skymedia Corporation, a leading Mongolian service provider, a unique set of capabilities including flexible content merchandising tools, advanced navigation and discovery services, smart recordings and social viewing. - August 03, 2020 - Minerva Networks
Top Marketing Firm Expands Clients' Territories as New Heights Marketing Inc. Takes on Asheville, NC
“Growth is never by mere chance; it is the result of forces working together.” - James Cash Penny New opportunity for Eric Ansley Jr., Director of Operations of New Heights Marketing Inc., as this top marketing firm expands its team as it continues to grow market territory for their... - August 03, 2020 - New Heights Marketing Inc.
NobelBiz Releases eBook About Customer Experience in the Contact Center Sector
NobelBiz continues to bring new research and information into the contact center market with the release of its new eBook – “Call Centers Are Out, Experience Centers Are In.” The study analyzes the impact of rising consumer expectations on call centers and business in general. The focus is on how traditional call centers are becoming obsolete and making way for more advanced experience centers, with better-trained agents and better technology solutions to serve consumers. - August 03, 2020 - NobelBiz
NobelBiz’s Podcast Series Welcomes Thomas Laird to Talk About His Story Growing Up in the Call Center
First Contact podcast released the seventh episode with a very experienced and insightful guest, Thomas Laird, a longtime industry veteran with a wide array of experience. He is the Founder and CEO of Expivia Interaction Marketing Group and host of the “Advice from a Call Center Geek” podcast. In episode seven of the First Contact podcast, Tom joined Christian Montes breaking down the most important challenges facing contact centers today and finding solutions to them. - July 27, 2020 - NobelBiz
Veego Endows ISPs with Context-Aware, End-to-End Visibility and Insights That Improve the QoE of Home Internet Users
Company Perfects the Internet Experience in the Connected Home - July 23, 2020 - Veego, Inc.
Intraway Named Finalist in 3 Pipeline Innovation Awards
Intraway is recognized for innovation in Cloud Technology and Operational Support Systems, as well as Most Innovative Technology Provider. - July 22, 2020 - Intraway
Louisville Ladder Innovation Continues: Launches the Cross Pinnacle Ladder
Louisville Ladder gained tremendous market acceptance with the innovation of the 2 in 1 leaning Cross Step ladder. With platform ladders becoming an industry standard due to more working space and an extended handrail, the Pinnacle platform series was the first innovation to provide more solutions... - July 20, 2020 - Louisville Ladder, Inc.