Telecommunications News

Discover news about companies in the telecommunications industry and their products and services. Learn about the latest telecommunications equipment, applications, developments in the industry and market trends.

KryptAll Provides Secure Satellite Calling

Satellite systems are susceptible to eavesdropping and signal interception. Keep your calls secure by connecting a KryptAll phone via WiFi to your satellite network. This will prevent the interception of your calls and all your calling data. - September 29, 2020 - KryptAll

NobelBiz’s Podcast Series Welcomes Nancy Munro to Talk About the Human Voice and Simulation Training

First Contact podcast released the ninth episode with a unique and insightful voice in the contact center space, Nancy Munro – a voice enablement solutions specialist with 28 years of experience. She is the CEO and Founder of Verbal Transactions and a longtime influencer in the voice conference area. She is the first to introduce an audio role-playing simulator and has been a pioneer for this technology. She joined Christian Montes in episode nine of First Contact: Stories of the Call Center. - September 28, 2020 - NobelBiz

BizPappa Introduces Mobile Website Solution for Restaurant Owners Struggling During the COVID-19 Pandemic

BizPappa is here to provide technical solutions to restaurants struggling during COVID-19 and beyond. By leveraging cloud infrastructure, BizPappa is building mobile-optimized website landing pages for restaurants, from which customers can view menu items, learn more about the restaurants,... - September 25, 2020 - BizPappa

The Certified Data Centre Technician Professional (CDCTP®) Program is Now Available in 7 Languages

The learning materials for the popular five-day Certified Data Centre Technician Professional (CDCTP®) program have been translated into 7 different languages to accommodate learners needs from across the globe. - September 24, 2020 - CNet Training

Nextera Communications Completes Acquisition of Telephone Associates

Nextera Communications, a leading communications provider of voice, data, and internet services, has officially completed the acquisition of Telephone Associates. On February 1, 2020 Nextera and Telephone Associates announced the combining of two companies, with Telephone Associates customers... - September 17, 2020 - Nextera Communications

Calendar.AI Adds a Powerful New Feature: Meeting Polls

Calendar.AI unveils meeting polls, a powerful new feature in their mobile calendar app. It enables meeting organizers to poll meeting attendees about their availability preferences combined with their own personal availability already built in. It’s a hassle-free way to set meetings with numerous attendees. - September 16, 2020 - Sync.ME

TimelyBill Continues Expansion with New Data Center Option in Las Vegas

TimelyBill today announced a new data center option on the West Coast of the United States, in Las Vegas, to meet the growing demand for the TimelyBill OSS platform. The additional hosting location prepares TimelyBill for the next phase of growth. TimelyBill will now be serving up their latest... - September 12, 2020 - Bill Perfect Inc.

Ecosmob Launches Hire FreeSwitch Developers Service

Ecosmob Technologies Pvt. Ltd. recently announced that the company is now introducing a new service; hire FreeSwitch Developers. The company aims to offer flexibility and affordability to the clients with the launch of this service. - September 11, 2020 - FreeSWITCH service provider division of Ecosmob

Minerva Networks Transforms Virtual Concert Experience with Watch Together Platform

A-LIVE chooses Minerva to deliver unique live social streaming experiences. - September 10, 2020 - Minerva Networks

Gain the Certified Outside Plant Technician Certification with CNet Training

The five-day Certified Outside Plant Technician (COPT®) program launched by CNet is a comprehensive program perfect for those with 2-3 years’ experience working in the network infrastructure sector who wish to extend their knowledge, practical hands-on skills, qualifications and... - September 04, 2020 - CNet Training

NobelBiz Seeking National Sales Executive to Promote Exciting New Contact Center Products

NobelBiz is looking for a professional in selling contact center technology to help build its business and shoot for new and aggressive goals. The National Sales Executive position is a full-time remote employment opportunity for mid-senior level candidates from the Telecom industry with experience selling contact center technology platforms. The future employee will work closely with Christian Montes, Executive Director of Sales and Host of the First Contact: Stories of the Call Center Podcast. - September 03, 2020 - NobelBiz

NobelBiz’s Webinar Series Welcomes Sam Falletta and James Diefendorff Ph.D. to Talk About the Untold Story of Mental Health in Call Centers

The NobelBiz webinar series just released its fifth episode featuring two guests that want to revolutionize the way the industry addresses the issue of mental health: Sam Falletta, CEO of Incept, and Dr. James Diefendorff Ph.D., Professor of Industrial/Organizational Psychology at the University of Akron. Together with host, Christian Montes, they talk about their applied research in the state of mental health in the Call Center Industry and their findings on how to improve it. - September 02, 2020 - NobelBiz

NobelBiz’s Podcast Series Welcomes Roy Atkinson to Talk About His Lifelong Career of Delivering Support

First Contact podcast released the eighth episode with a very experienced and complex guest, Roy Atkinson, a contact center industry professional who dedicated his life to offering quality service and support. He is currently a Group Principal Analyst at HDI and a regular contributor for ICMI. In episode eight of the First Contact podcast, Roy joined Christian Montes for a long, nuanced, and information-filled discussion tailored to industry professionals. - August 27, 2020 - NobelBiz

ICARO Media Group Expands LATAM Media and Content Operations in Preparation for Q4 Launch

CEO Paul Feller expands Mexico City-Based Content and Media Team. - August 26, 2020 - Icaro Media Group

ICARO™ Media Group Appoints Luis Goldner to Board of Directors

Luis Goldner to Advise ICARO Through Expansion of LATAM Media Initiatives - August 19, 2020 - Icaro Media Group

VoIP Quotes Announces New Feature Set for VoIP Lead Generation Platform

VoIP Quotes has introduced an exclusive and branded lead generation package geared to help VoIP providers grow. - August 19, 2020 - VoIP Quotes

CNet Training Receives Silver Award from The Ministry of Defence

CNet Training, The Global Leader of Technical Education for the Digital Infrastructure Industry has been awarded Silver in this year’s Defence Employer Recognition Awards that recognises organisations on-going commitment to the Armed Forces Community across the UK. - August 15, 2020 - CNet Training

ICARO™ Media Group Appoints Juan Carlos Barrera as Chief Commercial Officer

Juan Carlos Barrera to Guide ICARO’s Global Expansion - August 13, 2020 - Icaro Media Group

EnableX.io Adds Extended Capabilities to Its Communication Platform; Helping Businesses Deliver an Omni-Channel Customer Experience

EnableX.io, Asia’s leading Cloud Communication Platform provider, today announced the expansion of its communications offerings from feature-rich Video and Voice APIs to include SMS, Chat, and Number APIs. Becoming one of the few Communication Platform-as-a-Service (CPaaS) providers in Asia... - August 12, 2020 - vCloudx Pte Ltd

ABS Introduces iDeployIt 1.0, a DevOps Solution for Deploying Software

iDeployIt 1.0, a flexible Software Deployment DevOps product for today's software deployment scenarios. - August 11, 2020 - A Better Solution, Inc.

Connect City Announces Full Service Expansion to All 50 US States

California-based Connect City, a national leader of providing consumers with Cable TV and Internet services, announced the widening of it's service areas. - August 11, 2020 - Connect City

Minerva Partners with A-LIVE to Power Virtual Concerts

As COVID-19 is preventing people from attending concerts in person, Minerva has partnered with A-LIVE, a leading European music initiative, to deliver a new social video streaming experience for fans to enjoy concerts remotely. - August 04, 2020 - Minerva Networks

Skymedia Corporation Upgrades to Minerva 10 Platform to Power Next Generation Television Services

Minerva 10 will provide Skymedia Corporation, a leading Mongolian service provider, a unique set of capabilities including flexible content merchandising tools, advanced navigation and discovery services, smart recordings and social viewing. - August 03, 2020 - Minerva Networks

Top Marketing Firm Expands Clients' Territories as New Heights Marketing Inc. Takes on Asheville, NC

“Growth is never by mere chance; it is the result of forces working together.” - James Cash Penny New opportunity for Eric Ansley Jr., Director of Operations of New Heights Marketing Inc., as this top marketing firm expands its team as it continues to grow market territory for their... - August 03, 2020 - New Heights Marketing Inc.

NobelBiz Releases eBook About Customer Experience in the Contact Center Sector

NobelBiz continues to bring new research and information into the contact center market with the release of its new eBook – “Call Centers Are Out, Experience Centers Are In.” The study analyzes the impact of rising consumer expectations on call centers and business in general. The focus is on how traditional call centers are becoming obsolete and making way for more advanced experience centers, with better-trained agents and better technology solutions to serve consumers. - August 03, 2020 - NobelBiz

NobelBiz’s Podcast Series Welcomes Thomas Laird to Talk About His Story Growing Up in the Call Center

First Contact podcast released the seventh episode with a very experienced and insightful guest, Thomas Laird, a longtime industry veteran with a wide array of experience. He is the Founder and CEO of Expivia Interaction Marketing Group and host of the “Advice from a Call Center Geek” podcast. In episode seven of the First Contact podcast, Tom joined Christian Montes breaking down the most important challenges facing contact centers today and finding solutions to them. - July 27, 2020 - NobelBiz

Veego Endows ISPs with Context-Aware, End-to-End Visibility and Insights That Improve the QoE of Home Internet Users

Company Perfects the Internet Experience in the Connected Home - July 23, 2020 - Veego, Inc.

Intraway Named Finalist in 3 Pipeline Innovation Awards

Intraway is recognized for innovation in Cloud Technology and Operational Support Systems, as well as Most Innovative Technology Provider. - July 22, 2020 - Intraway

Louisville Ladder Innovation Continues: Launches the Cross Pinnacle Ladder

Louisville Ladder gained tremendous market acceptance with the innovation of the 2 in 1 leaning Cross Step ladder. With platform ladders becoming an industry standard due to more working space and an extended handrail, the Pinnacle platform series was the first innovation to provide more solutions... - July 20, 2020 - Louisville Ladder, Inc.

Please Hold Advertising Launches Franchise Opportunity

Custom On-Hold Messages Franchise Expands Internationally Through Launch. - July 13, 2020 - Please Hold Advertising

NextGen Communications Agree to a Long-Term Education and Development Plan with CNet Training

NextGen have committed to a two-year technical development plan with CNet Training. - July 09, 2020 - CNet Training

Minerva Sees Amazon Cloud as Fast Path to Innovation

Certified as Amazon Select Tier Technology Partner, Minerva taps into AWS to power highly differentiated pay TV services. - July 08, 2020 - Minerva Networks

ICARO™ Media Group Reveals New Brand Identity and Corporate Website

The ICARO™ Media Group, providing the most advanced AI-driven digital media content platforms for global telcos and media companies, announces the launch of its new corporate website. These changes come at a time when the company is evolving its AI-driven media and content service offerings... - July 08, 2020 - Icaro Media Group

Sytel Releases Multi-Tenant, Multimedia and Fully Blended Contact Center Platform

Sytel announces version 11 of their Softdial Contact Center™ (SCC) hosting platform, supporting fully blended voice, chat, email, SMS, video, and all social channels. Michael McKinlay, CEO of Sytel, commented, “Rather than tell you that this new version takes hosting to new heights... - July 04, 2020 - Sytel Limited

Drivers Can Save Time Finding Parking with dexFreight and TruckPark Partnership; Parking App Enables Truck Drivers to Reserve Parking Spots in dexFreight’s Network

dexFreight, a logistic open market network for carriers, brokers, and shippers, today announced it is partnering with TruckPark to make an advance truck parking reservation and payment available to its truck drivers and carriers. TruckPark is America's fastest-growing truck parking... - July 02, 2020 - dexFreight

Many Assumptions About Telephone Fraud and Co. Are Not True; Tellows.co.uk Reveals the Biggest Fallacies Regarding Telephone Scam

There are many statements regarding telephone fraud and telephone spam that are not true or not completely true. - July 01, 2020 - Tellows UG

Empowering Sale Calling: Salesmate Introduces Power Dialer

Salesmate recently introduced Power Dialer as its new feature that will help its customers improve their overall sales calling efficiency. Power Dialer lets customers dial a bunch of contacts one after another without any manual efforts. This feature holds the potential of improving sales rep... - June 28, 2020 - Salesmate

Clever Coding Introduces Emergency Management for the Digital Age

Clever Coding has created a white label mobile app that allows agencies and employers to migrate their local Emergency Management plans to their very own mobile app on the App Store. - June 26, 2020 - Emergency Ready App

Survey: 39% of Live Sports Viewers Have Interest in Virtual Watch Parties

39% of Live Sports viewers surveyed have interest in watching together, virtually. Amongst all 1,101 video & TV viewers surveyed, 26% expressed interest in the concept. The survey also found strong feature-level interest in the ability to virtually “cheer”; in private and secure group sharing; and in two-screen experiences. - June 25, 2020 - Minerva Networks

The New Cloud Authoring Tool for Microcourses by iSpring

iSpring released a new authoring solution: a cloud service for creating microcourses right in a browser. The new tool will allow users to build courses on the fly, publish content for an LMS, and get projects across the finish line much faster. - June 24, 2020 - iSpring Solutions, Inc.

VOS Digital Media Group Announces Corporate Name Change to ICARO Media Group and Accelerates Strategic Plan

New branding aligns with Focus on AI-Powered Digital Media and Technologies for Global Partners - June 24, 2020 - Icaro Media Group

Summa Networks Subscriber Data Management Solution Selected for OXIO Connectivity-as-a-Service Platform

Global connectivity-as-a-service provider OXIO selects Summa Networks’ Home Subscriber Server (HSS) and Home Location Register (HLR) technology for BrandVNO™ solution. - June 24, 2020 - Summa Networks

Veego Lightweight Agent Enables Every Router, Extender and Mesh Equipment to Deliver a Perfected Internet Experience

Veego Software, an Israel-based startup that perfects the internet experience in the connected home through the application of AI and other innovative technologies, today announced that its light-weight Veego Agent is able to reside non-intrusively in legacy and new routers and other Customer... - June 24, 2020 - Veego, Inc.

Sandz Mitigates Ransomware Risk with OpEx Backup Appliance Powered by Asigra and Zadara

Sandz Chooses OpEx Backup Solution from Asigra, with Zadara Storage-as-a-Service, to Defend Partners and Customers Against Backup Data Exploitation - June 24, 2020 - Asigra

Kryptall® Provides Lawyers with Secure Calling

After a celebrity law firm was attacked and lost data of their celebrities; their data is being held at a $21 million ransom. If law firms do not secure their client communications and other data, they could violate the attorney-client privilege, lose clients, be subject to malpractice actions, damage their reputation, and possibly also lose their license to practice law. Encryption is a way to keep communications private and KryptAll® guarantees that calls are secure. - June 23, 2020 - KryptAll

Youth Sports Nonprofit Uses HealthShield to be First in Country to Get Kids Back on Lacrosse Field Safely; Intermountain Lacrosse Scans Nearly 4000 Players on Opening Day

42Chat, an award-winning provider of AI chatbot solutions, announced that Intermountain Lacrosse (IMLAX) was able to open up its fields to players before any other league in the U.S. by using HealthShield, an SMS-based COVID screening tool to help businesses reopen quickly. IMLAX is a 501(c)3... - June 23, 2020 - 42Chat

HealCo Announces the Nation’s Very First Health System Without Walls