Telecommunications News
Discover news about companies in the telecommunications industry and their products and services. Learn about the latest telecommunications equipment, applications, developments in the industry and market trends.
EnableX.io Adds Extended Capabilities to Its Communication Platform; Helping Businesses Deliver an Omni-Channel Customer Experience
EnableX.io, Asia’s leading Cloud Communication Platform provider, today announced the expansion of its communications offerings from feature-rich Video and Voice APIs to include SMS, Chat, and Number APIs. Becoming one of the few Communication Platform-as-a-Service (CPaaS) providers in Asia... - August 12, 2020 - vCloudx Pte Ltd
ABS Introduces iDeployIt 1.0, a DevOps Solution for Deploying Software
iDeployIt 1.0, a flexible Software Deployment DevOps product for today's software deployment scenarios. - August 11, 2020 - A Better Solution, Inc.
Connect City Announces Full Service Expansion to All 50 US States
California-based Connect City, a national leader of providing consumers with Cable TV and Internet services, announced the widening of it's service areas. - August 11, 2020 - Connect City
Minerva Partners with A-LIVE to Power Virtual Concerts
As COVID-19 is preventing people from attending concerts in person, Minerva has partnered with A-LIVE, a leading European music initiative, to deliver a new social video streaming experience for fans to enjoy concerts remotely. - August 04, 2020 - Minerva Networks
Skymedia Corporation Upgrades to Minerva 10 Platform to Power Next Generation Television Services
Minerva 10 will provide Skymedia Corporation, a leading Mongolian service provider, a unique set of capabilities including flexible content merchandising tools, advanced navigation and discovery services, smart recordings and social viewing. - August 03, 2020 - Minerva Networks
Top Marketing Firm Expands Clients' Territories as New Heights Marketing Inc. Takes on Asheville, NC
“Growth is never by mere chance; it is the result of forces working together.” - James Cash Penny New opportunity for Eric Ansley Jr., Director of Operations of New Heights Marketing Inc., as this top marketing firm expands its team as it continues to grow market territory for their... - August 03, 2020 - New Heights Marketing Inc.
NobelBiz Releases eBook About Customer Experience in the Contact Center Sector
NobelBiz continues to bring new research and information into the contact center market with the release of its new eBook – “Call Centers Are Out, Experience Centers Are In.” The study analyzes the impact of rising consumer expectations on call centers and business in general. The focus is on how traditional call centers are becoming obsolete and making way for more advanced experience centers, with better-trained agents and better technology solutions to serve consumers. - August 03, 2020 - NobelBiz
NobelBiz’s Podcast Series Welcomes Thomas Laird to Talk About His Story Growing Up in the Call Center
First Contact podcast released the seventh episode with a very experienced and insightful guest, Thomas Laird, a longtime industry veteran with a wide array of experience. He is the Founder and CEO of Expivia Interaction Marketing Group and host of the “Advice from a Call Center Geek” podcast. In episode seven of the First Contact podcast, Tom joined Christian Montes breaking down the most important challenges facing contact centers today and finding solutions to them. - July 27, 2020 - NobelBiz
Veego Endows ISPs with Context-Aware, End-to-End Visibility and Insights That Improve the QoE of Home Internet Users
Company Perfects the Internet Experience in the Connected Home - July 23, 2020 - Veego, Inc.
Intraway Named Finalist in 3 Pipeline Innovation Awards
Intraway is recognized for innovation in Cloud Technology and Operational Support Systems, as well as Most Innovative Technology Provider. - July 22, 2020 - Intraway
Louisville Ladder Innovation Continues: Launches the Cross Pinnacle Ladder
Louisville Ladder gained tremendous market acceptance with the innovation of the 2 in 1 leaning Cross Step ladder. With platform ladders becoming an industry standard due to more working space and an extended handrail, the Pinnacle platform series was the first innovation to provide more solutions... - July 20, 2020 - Louisville Ladder, Inc.
Please Hold Advertising Launches Franchise Opportunity
Custom On-Hold Messages Franchise Expands Internationally Through Launch. - July 13, 2020 - Please Hold Advertising
NextGen Communications Agree to a Long-Term Education and Development Plan with CNet Training
NextGen have committed to a two-year technical development plan with CNet Training. - July 09, 2020 - CNet Training
Minerva Sees Amazon Cloud as Fast Path to Innovation
Certified as Amazon Select Tier Technology Partner, Minerva taps into AWS to power highly differentiated pay TV services. - July 08, 2020 - Minerva Networks
ICARO™ Media Group Reveals New Brand Identity and Corporate Website
The ICARO™ Media Group, providing the most advanced AI-driven digital media content platforms for global telcos and media companies, announces the launch of its new corporate website. These changes come at a time when the company is evolving its AI-driven media and content service offerings... - July 08, 2020 - Icaro Media Group
Sytel Releases Multi-Tenant, Multimedia and Fully Blended Contact Center Platform
Sytel announces version 11 of their Softdial Contact Center™ (SCC) hosting platform, supporting fully blended voice, chat, email, SMS, video, and all social channels. Michael McKinlay, CEO of Sytel, commented, “Rather than tell you that this new version takes hosting to new heights... - July 04, 2020 - Sytel Limited
Drivers Can Save Time Finding Parking with dexFreight and TruckPark Partnership; Parking App Enables Truck Drivers to Reserve Parking Spots in dexFreight’s Network
dexFreight, a logistic open market network for carriers, brokers, and shippers, today announced it is partnering with TruckPark to make an advance truck parking reservation and payment available to its truck drivers and carriers. TruckPark is America's fastest-growing truck parking... - July 02, 2020 - dexFreight
Many Assumptions About Telephone Fraud and Co. Are Not True; Tellows.co.uk Reveals the Biggest Fallacies Regarding Telephone Scam
There are many statements regarding telephone fraud and telephone spam that are not true or not completely true. - July 01, 2020 - Tellows UG
Empowering Sale Calling: Salesmate Introduces Power Dialer
Salesmate recently introduced Power Dialer as its new feature that will help its customers improve their overall sales calling efficiency. Power Dialer lets customers dial a bunch of contacts one after another without any manual efforts. This feature holds the potential of improving sales rep... - June 28, 2020 - Salesmate
Clever Coding Introduces Emergency Management for the Digital Age
Clever Coding has created a white label mobile app that allows agencies and employers to migrate their local Emergency Management plans to their very own mobile app on the App Store. - June 26, 2020 - Emergency Ready App
Survey: 39% of Live Sports Viewers Have Interest in Virtual Watch Parties
39% of Live Sports viewers surveyed have interest in watching together, virtually. Amongst all 1,101 video & TV viewers surveyed, 26% expressed interest in the concept. The survey also found strong feature-level interest in the ability to virtually “cheer”; in private and secure group sharing; and in two-screen experiences. - June 25, 2020 - Minerva Networks
The New Cloud Authoring Tool for Microcourses by iSpring
iSpring released a new authoring solution: a cloud service for creating microcourses right in a browser. The new tool will allow users to build courses on the fly, publish content for an LMS, and get projects across the finish line much faster. - June 24, 2020 - iSpring Solutions, Inc.
VOS Digital Media Group Announces Corporate Name Change to ICARO Media Group and Accelerates Strategic Plan
New branding aligns with Focus on AI-Powered Digital Media and Technologies for Global Partners - June 24, 2020 - Icaro Media Group
Sandz Mitigates Ransomware Risk with OpEx Backup Appliance Powered by Asigra and Zadara
Sandz Chooses OpEx Backup Solution from Asigra, with Zadara Storage-as-a-Service, to Defend Partners and Customers Against Backup Data Exploitation - June 24, 2020 - Asigra
Summa Networks Subscriber Data Management Solution Selected for OXIO Connectivity-as-a-Service Platform
Global connectivity-as-a-service provider OXIO selects Summa Networks’ Home Subscriber Server (HSS) and Home Location Register (HLR) technology for BrandVNO™ solution. - June 24, 2020 - Summa Networks
Veego Lightweight Agent Enables Every Router, Extender and Mesh Equipment to Deliver a Perfected Internet Experience
Veego Software, an Israel-based startup that perfects the internet experience in the connected home through the application of AI and other innovative technologies, today announced that its light-weight Veego Agent is able to reside non-intrusively in legacy and new routers and other Customer... - June 24, 2020 - Veego, Inc.
Kryptall® Provides Lawyers with Secure Calling
After a celebrity law firm was attacked and lost data of their celebrities; their data is being held at a $21 million ransom. If law firms do not secure their client communications and other data, they could violate the attorney-client privilege, lose clients, be subject to malpractice actions, damage their reputation, and possibly also lose their license to practice law. Encryption is a way to keep communications private and KryptAll® guarantees that calls are secure. - June 23, 2020 - KryptAll
Youth Sports Nonprofit Uses HealthShield to be First in Country to Get Kids Back on Lacrosse Field Safely; Intermountain Lacrosse Scans Nearly 4000 Players on Opening Day
42Chat, an award-winning provider of AI chatbot solutions, announced that Intermountain Lacrosse (IMLAX) was able to open up its fields to players before any other league in the U.S. by using HealthShield, an SMS-based COVID screening tool to help businesses reopen quickly. IMLAX is a 501(c)3... - June 23, 2020 - 42Chat
HealCo Announces the Nation’s Very First Health System Without Walls
HealCo is a matchmaking platform where you can find, lease, share, manage and optimize medical office space - and now the only official tele-hybrid medical office network. - June 23, 2020 - HealCo
Ecosmob Announces IP PBX Solution Development Services
Ecosmob announces reliable and scalable Multi-tenant IP PBX solutions amidst coronavirus pandemic. - June 21, 2020 - FreeSWITCH service provider division of Ecosmob
Eltropy Welcomes Jim Cairns Back as Vice President of Customer Success
Cairns Brings Diverse Experience to Growing Team. - June 18, 2020 - Eltropy
VOS Digital Media Group, Inc. Announces Closing of Merger with SKYY to Expand Global Access to Consumers
Two Technology Media Platforms Merge to Become a Premier Service in Global Digital Media Distribution - June 17, 2020 - Icaro Media Group
Legal Cannabis Industry Needs Kryptall® Secure Calling
All types of businesses including the legal cannabis industry have trade secrets and private dealings that need to be kept private. KryptAll® guarantees the security of calls with proven state-of-the-art encrypted calls all without calling records. - June 16, 2020 - KryptAll
Spectrum Bullpen Awarded Navy SBIR
Spectrum Bullpen, LLC was selected for award on the Navy Small Business Innovation Research (SBIR) Defense Industrial Base (DIB) Technology Acceleration to research and develop a compact, retractable HF to L band antenna for a Unmanned Underwater Vehicle (UUV). - June 12, 2020 - Spectrum Bullpen, LLC
Thomala Jacqueline Hollingsworth Honored as a Woman of the Month for May 2020 by P.O.W.E.R. (Professional Organization of Women of Excellence Recognized)
Thomala Jacqueline Hollingsworth of Raleigh, North Carolina has been honored as a Woman of the Month for May 2020 by P.O.W.E.R. (Professional Organization of Women of Excellence Recognized) for her outstanding contributions and achievements in the field of telecommunications. Each month P.O.W.E.R. - June 11, 2020 - P.O.W.E.R. Professional Organization of Women of Excellence Recognized
Florida Association of ACOs Announces Strategic Partnership with H3C
FLAACOs adds Chronic Care Management to its portfolio in light of shift toward remote patient care. - June 10, 2020 - Florida Association of ACOs
Telemedicine Breaks Out of Prisons to Widespread Use During Pandemic
Remote care providing fast, efficient treatment - June 08, 2020 - KaZee Inc.
Ecosmob Announces iOS Apps Development Services
Ecosmob assists businesses to satisfy their customized business needs through its iOS apps development services - June 03, 2020 - FreeSWITCH service provider division of Ecosmob
CNet Training Reopen Network Infrastructure Centres in the UK
Due to the easing of restrictions by the UK Government, CNet has announced that it is now reopening its Network Infrastructure Centres in the UK to continue to deliver classroom-based network infrastructure education programs. - June 03, 2020 - CNet Training
Mantra Labs Launched Multilingual AI Chatbot with Video Calling for SMEs
Realizing the need for uninterrupted, contactless customer support amidst this global pandemic, Mantra Labs has launched AI-powered chatbot with video conferencing and regional language support features to help SMEs adopt digital at very affordable prices. - June 02, 2020 - Mantra Labs Pvt. Ltd.
NobelBiz’s Podcast Series Welcomes Jim Rembach to Talk About Emotional Intelligence in the Workplace
First Contact podcast released the fifth episode with a special guest, Jim Rembach, a well-known leader who helped shape the Contact Center industry by founding Call Center Coach and host of Fast Leader Podcast. He is also certified in Emotional Intelligence and is an Empathy Mapping Expert. For their fifth podcast, Jim joined Christian Montes in a discussion about how to rise from the ashes of despair, after experiencing a challenging journey in the Contact Center industry. - June 01, 2020 - NobelBiz
Pesapal Achieves Oracle Validated Integration with Oracle Hospitality OPERA Property Management System
This industry first integration to Oracle Hospitality OPERA ensures that availability and pricing is distributed real time to travel agents, hotel websites and major booking online travel agents such as Booking.com, Expedia, and Hotels.com. - May 28, 2020 - Pesapal
Dingtone Launched Mobile-Based Fax App to Help Millions of People in Filing Unemployment Benefits
The pandemic accidentally brought a sharp rise in the demand for fax services due to chain reactions. Dingtone, the renowned VoIP provider, released a mobile-based fax app to protect people from going outside and help them receive unemployment benefits earlier. Since launched last month, the faxing app has gained tens of thousands of users so far. - May 27, 2020 - Dingtone, Inc.
Lanner's V6S Rugged NVR Provides a Unified Platform for Genetec's Onboard Fleet Monitoring Solution
Modern onboard fleet monitoring solutions are able to take full advantage of the hardware features in Lanner’s V6S, a fanless shock and vibration-protected x86 in-vehicle NVR. This NVR simplifies integration with vehicle fleet monitoring solutions such as Genetec Security Center, which monitors, collects and distributes public transit fleet video feeds and data through a centralized platform. - May 26, 2020 - Lanner America
Sytel Launches Global Compliance to Protect Consumers and Contact Centers
Sytel is delighted to launch Global Compliance, available immediately, enabling contact centers to manage consumer opt-outs and other no-contact rules across phone, email, SMS and all other media types. - May 24, 2020 - Sytel Limited
Smith.ai Ranked Top-Scoring Virtual Receptionist and Chat Service by Clutch.co and Capterra
Smith.ai graded best in its category for “ability to deliver” by Clutch.co, and sole chat provider awarded perfect score from customer reviews on Capterra. - May 21, 2020 - Smith.ai
Kryptall Prevents Cellular Phone Tracking
Governments, marketing companies and hackers have wanted access to cellular phone locations for years. The privacy concern is that if governments can track the location than so may hackers, business competitors and criminals. KryptAll prevents cellular phone tracking while keeping your calls and calling records secure. - May 19, 2020 - KryptAll
Local Oklahoma Globelink Security Systems Has Announced a New Wireless 4G LTE Alarm Monitoring Plan
Local Oklahoma Globelink Security Systems has announced a new $15.99 wireless 4G LTE alarm monitoring plan. The new program will include for free the 4G LTE Alarm communicator with a 36-month plan. This plan will work with most existing systems and has free installation and activation. Globelink... - May 19, 2020 - GSS
KreativSARG Technology Solutions Launching HelloDox TeleHealth Phone Consultation Services Free for Indian Citizens
KreativSARG Technology Solutions, a Global Healthcare IT Platform and Telemedicine Services Company is Launching a unique one of its kind TeleHealth service for Indian citizens. - May 18, 2020 - KreativSARG Technology Solutions
Veego Quantifies Home Internet Problems That Affect Quality of Experience in the Wake of Coronavirus
As Internet use increased, glitches surged. - May 13, 2020 - Veego, Inc.