Service Providers Optimize Subscribers' Communications and Entertainment Experience by Leveraging ‘Software Service Factory’

Dallas, TX, January 14, 2009 --(PR.com)-- Communications and entertainment service providers (CESPs) and software platform vendors (COTS OSS and BSS vendors, and mobile applications platform vendors) are utilizing Coscend’s pioneering innovation, ‘Software Service Factory’, to enable software systems that optimize your (their subscribers’) communications and entertainment experience.

Software Service Factory embodies Coscend’s pioneering approach to software systems development and integration. This Factory comprises breakthrough operationally-efficient processes that wrap pre-built software service components with software services.

Coscend has “built up a library of generic [software service] components,” advises the report from Light Reading Network (see Beyond SDP: Building a Telco Service Factory, Services Software Insider, Volume 3, No. 5, December 2007. Accessible at: Light Reading). The software service components are realized as software-development and integration building blocks and tools, such as utilities, modules, functions, procedures, executable frameworks and deployable architectures. These service components have been built using expertise in the communications industry, software engineering and multi-shore software operations management. These software service components are portable, re-usable, technology-agnostic and open source-based. Consequently, Coscend’s Factory helps CESPs and software platform vendors create open source-based, modular software applications for scalability and integration as well as migrate to new software platforms for compatibility and enablement of next-generation services.

“… Organizations needing integration interfaces will prefer to discover and reuse them — and even if the interfaces require a certain amount of customization, it will be considerably cheaper to reuse than to build from scratch for every new integration project. Such components’ maintenance should also be cheaper, reducing total cost of ownership of a new operational system,” the report adds. For example, CESPs are recognizing the key role of data quality and integration in gaining competitive advantage. “There are innovative ... tools from ... Coscend bubbling up, which will help accelerate the data consolidation process and reduce its cost,” the report further advises the industry. Coscend “can rapidly develop integration components and provide tools that will support phased data migration, consolidation, and convergence between legacy and next-generation operational systems,” adds the report. “For example, its portfolio contains tools that support the validation and verification of data being passed between a slave operational system and a master PDMS [Product Data Management System] so that referential integrity is preserved on an ongoing basis,” states the report.

Coscend creates and offers customers responsive, innovative business solutions, and translates these into enabling, industry-leading software solutions. Customers use Coscend in three phases that leverage Coscend’s expertise in strategic consulting for business owners, technology consulting for technology owners, and software project implementation for process owners. “… Over time, it will make these [software service components] available through a software-as-a-service model,” the reports states the natural evolution.

Service providers secure the above said benefits by leveraging Coscend’s following multi-fold differentiation:

(1). Provides convergent solutions in a three-channel (mobile, Web and TV) environment using industry leaders with uncommon combined expertise

Coscend is led by senior leaders with know-how of the communications and entertainment industries, software engineering, multi-shore software operations management—a difficult combination to find in the industry,

(2). Aligns with customers’ interests using atypical enabling initiatives

Benchmarked and uncommon processes in program management, project approach, and enabling corporate functions (sales and human resources), and

(3). Enables freedom of choice during software implementations leading to industry-wide adoption and validation at CESPs and their vendors.

About Coscend Communications Solutions
Software solutions from Coscend enable service providers to optimize subscribers’ communications and entertainment experience. Coscend designs, develops and deploys built to change communications software systems that enable innovative, responsive communications solutions. Coscend’s pioneering approach to software development, and systems integration is embodied as 'Software Service Factory'.

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