Burned Out, Beaten Down, Belittled and Bullied: Why Some Healthcare Workers Hate Their Jobs
Each year the public rates healthcare workers as the most honest and ethical group of professionals. It’s no wonder this group would work so hard to hide their dirty little secret—the shameful culture of incivility that has infected most healthcare workplaces.
Durham, NC, May 11, 2012 --(PR.com)-- Bullying, back-stabbing and belittling among healthcare professionals is shrouded in a long history of secrecy and denial. No one wants to believe that the same people the public votes as the most "honest and ethical" professionals would behave with such disrespect toward each other. Yet, the reality is undeniable and the consequences can be devastating. Increased stress, costly employee turnover and harmful or even deadly outcomes for patients have all been reported.
“Sadly, patients are usually the innocent victims of incivility in the healthcare workplace,” says Linda Leekley, BS RN. “It ruins communication among the healthcare team, and poor communication is a direct threat to patient safety.”
The problem of incivility is so serious that The Joint Commission recently issued new regulations on reporting, disciplining and preventing such situations in healthcare environments.
"The Real Healthcare Reform" answers the Joint Commission’s call for civility training in healthcare. This new step-by-step lesson plan leads healthcare workers on a personal journey toward confronting and resolving the unspeakable problems that both instigate and perpetuate the culture of incivility in the healthcare workplace.
This book provides targeted, action-oriented information and specific exercises that can help healthcare workers understand what is going on, why it’s happening and what they can do right now to make it stop.
"The Real Healthcare Reform: How Embracing Civility Can Beat Back Burnout and Revive Your Healthcare Career" is available from In the Know, Inc., and can be purchased online at www.embracingcivility.com and on Amazon.com. In addition, an Instructor’s Manual will be available in July 2012 for organizations who wish to launch a full scale civility training program.
For more information about The Real Healthcare Reform,
please call Maria Easton at (877) 809-5515 or email mariaeaston@knowingmore.com.
“Sadly, patients are usually the innocent victims of incivility in the healthcare workplace,” says Linda Leekley, BS RN. “It ruins communication among the healthcare team, and poor communication is a direct threat to patient safety.”
The problem of incivility is so serious that The Joint Commission recently issued new regulations on reporting, disciplining and preventing such situations in healthcare environments.
"The Real Healthcare Reform" answers the Joint Commission’s call for civility training in healthcare. This new step-by-step lesson plan leads healthcare workers on a personal journey toward confronting and resolving the unspeakable problems that both instigate and perpetuate the culture of incivility in the healthcare workplace.
This book provides targeted, action-oriented information and specific exercises that can help healthcare workers understand what is going on, why it’s happening and what they can do right now to make it stop.
"The Real Healthcare Reform: How Embracing Civility Can Beat Back Burnout and Revive Your Healthcare Career" is available from In the Know, Inc., and can be purchased online at www.embracingcivility.com and on Amazon.com. In addition, an Instructor’s Manual will be available in July 2012 for organizations who wish to launch a full scale civility training program.
For more information about The Real Healthcare Reform,
please call Maria Easton at (877) 809-5515 or email mariaeaston@knowingmore.com.
Contact
In the Know, Inc.
Stacey Turnure
919-403-8979
www.embracingcivility.com
Stacey Turnure
919-403-8979
www.embracingcivility.com
Contact
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