WCA is Proud to be Holding, Conflict Management for Credit Professionals Webinar

Madison, WI, September 03, 2024 --(PR.com)-- Conflict is always a possibility when dealing with customers in credit management. How companies manage that conflict will determine whether your company will have a satisfied paying customer or a delinquent and belligerent debtor.

During this revealing and informative webinar, Barry Elms will share with your company: How to differentiate between relationship and transactional conflict, and how to use the 5 elements to conflict resolution.

Your company will also understand the 4 steps to effective conflict management, how to deal with controlling power players and avoid escalating the conflict, including the 6 keys to finding mutual value solutions to conflict issues

This Webinar will be held on September 25, 2024 at 9:00 AM Central Time. At the low cost of one registration fee ($79/$99) (one phone/internet connection), as many people as you wish in your office can view the Webinar. Easy-to-follow instructions will be sent with your meeting confirmation.

The Association is a recognized authority in the Business Credit profession serving thousands of Business Credit professionals in Wisconsin and nationwide. To register online, visit wcacredit.org/webinar-seminar-registration. For more information or to register, contact The Business Credit Management Association Wisconsin at 262.289.1221