Syntellect Receives Customer Interaction Solutions® Magazine's 2008 CRM Excellence Award
Syntellect CIM honored for innovation in customer relationship management technology.
Phoenix, AZ, July 18, 2008 --(PR.com)-- Syntellect Inc., a global leader in contact center management solutions, today announced that its Syntellect Customer Interaction Management (CIM) solution has received Customer Interaction Solutions’ 2008 CRM Excellence Award. Syntellect CIM (formerly Apropos) provides contact centers with a comprehensive solution for accessing and managing customer interactions while creating, maintaining and continuously improving the customer experience.
“Syntellect CIM was designed for client communication through multiple channels and provides complete interaction history, comprehensive customer account information and quality service data,” stated J.R. Sloan, vice president of product management and marketing. “Receiving the CRM Award of Excellence affirms Syntellect CIM’s place among the leading contact center management solutions in the marketplace today.”
"Our editors selected Syntellect for their innovation and vision, as well as for the outstanding impression they have made in the industry," said Nadji Tehrani, founder and chairman of TMC. “Syntellect has demonstrated to the editors of Customer Interaction Solutions that their products and services have substantially improved the processes of their clients’ businesses by streamlining and facilitating the flow of information needed for companies to retain their most precious asset…their customers.”
For additional information about Syntellect CIM visit www.syntellect.com.
About Syntellect
At Syntellect, they help their customers create, maintain and continuously improve superior end-to-end service for their customers - personalized service that values their preferences from the way they contact a business, to the level of help desired. They measure their success by their ability to implement and continuously support solutions for their customers. With two decades of pioneering leadership and thousands of solutions deployed globally, Syntellect is a premier provider of enterprise-class contact center solutions for the utilities, financial services, government, high-technology, help desk, consumer products, and healthcare industries.
Syntellect is headquartered in Phoenix, Arizona, with additional offices in North America and the United Kingdom. For more information about Syntellect, Inc. visit www.syntellect.com.
About TMC
Technology Marketing Corporation (TMC) publishes four print publications: Customer Interaction Solutions, INTERNET TELEPHONY, SIP Magazine and IMS Magazine. Customer Interaction Solutions magazine has been the voice of the industry since 1982. It is written by industry practitioners and is regarded worldwide as the “Bible” of the industry. An annual Buyer’s Guide is provided as a feature of the December issue. For more information about TMC, visit www.tmcnet.com.
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“Syntellect CIM was designed for client communication through multiple channels and provides complete interaction history, comprehensive customer account information and quality service data,” stated J.R. Sloan, vice president of product management and marketing. “Receiving the CRM Award of Excellence affirms Syntellect CIM’s place among the leading contact center management solutions in the marketplace today.”
"Our editors selected Syntellect for their innovation and vision, as well as for the outstanding impression they have made in the industry," said Nadji Tehrani, founder and chairman of TMC. “Syntellect has demonstrated to the editors of Customer Interaction Solutions that their products and services have substantially improved the processes of their clients’ businesses by streamlining and facilitating the flow of information needed for companies to retain their most precious asset…their customers.”
For additional information about Syntellect CIM visit www.syntellect.com.
About Syntellect
At Syntellect, they help their customers create, maintain and continuously improve superior end-to-end service for their customers - personalized service that values their preferences from the way they contact a business, to the level of help desired. They measure their success by their ability to implement and continuously support solutions for their customers. With two decades of pioneering leadership and thousands of solutions deployed globally, Syntellect is a premier provider of enterprise-class contact center solutions for the utilities, financial services, government, high-technology, help desk, consumer products, and healthcare industries.
Syntellect is headquartered in Phoenix, Arizona, with additional offices in North America and the United Kingdom. For more information about Syntellect, Inc. visit www.syntellect.com.
About TMC
Technology Marketing Corporation (TMC) publishes four print publications: Customer Interaction Solutions, INTERNET TELEPHONY, SIP Magazine and IMS Magazine. Customer Interaction Solutions magazine has been the voice of the industry since 1982. It is written by industry practitioners and is regarded worldwide as the “Bible” of the industry. An annual Buyer’s Guide is provided as a feature of the December issue. For more information about TMC, visit www.tmcnet.com.
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Contact
Syntellect Inc.
Bruce Petillo
602-789-2755
www.syntellect.com
Bruce Petillo
602-789-2755
www.syntellect.com
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