Recent Headlines
Within Customer Service

One Day National Conference on Improving Adoption Services and Support – 22nd May 2013, Central London – Capita Conferences

The 2nd National Improving Adoption Services and Support Conference features national adoption stakeholders and trailblazing practice and pilot projects, this is an opportunity to discover how to transform adoption services to ensure high quality placements for the most vulnerable children. - March 14, 2013 - Capita Conferences

Jb Marketing and Fulfillment Announces Agreement with BigCommerce

JB Marketing and Fulfillment Inc. Selected as Bigcommerce Reseller JB Marketing and Fulfillment Inc. continues to offer design/web development for e-commerce clients. JB Marketing and Fulfillment Inc., today announced an agreement with Bigcommerce, the leading e-commerce platform for... - March 13, 2013 - JB Marketing & Fulfillment Inc.

National Improving Outcomes for Disabled Children and Their Families Conference Announced – 20th May 2013, London

Capita Conference's Improving Outcomes for Disabled Children and their Families event consists of leading policy experts, pathfinder areas and practitioners speaking about how best to meet the requirements of the Children and Families Bill. - March 13, 2013 - Capita Conferences

Capita Conferences Announces Its 14-19 Qualifications in Wales Thursday 23rd May 2013 - Cardiff

Capita Conferences 14-19 Qualifications in Wales Conference provides a critical forum for you to get to grips with the recommendations from the recent 14-19 Qualifications Review and to help you prepare for the impact this will have on your institution and students. - March 11, 2013 - Capita Conferences

Capita Conferences One Day National Conference, Safeguarding Adults Thursday 16th May 2013 - Manchester

Capita Conferences One Day National Safeguarding Adults Conference will provide you with the knowledge and tools to implement the radical reforms presented in the Care and Support Draft Bill and to develop and manage a culture of safety, protection and quality care, in response to lessons learnt from high profile inquiries including Mid Staffordshire. - March 11, 2013 - Capita Conferences

Elliott Homes LLC Wins 2013 Talk of the Town Customer Satisfaction Award

Mississippi custom home builder Elliott Homes wins the prestigious Talk of the Town Award for receiving high customer satisfaction marks. - March 10, 2013 - Celebration Media U.S.

Capita Conferences Announce Their National Effective Community Sentences Conference – 23 May 2013, London

Don’t miss the opportunity to benefit from expert advice and guidance on the Government's proposal to strengthen community sentencing to drive down crime and improve the confidence of victims and witnesses in the Criminal Justice System. - March 08, 2013 - Capita Conferences

Capita Conferences Announce Their National Customer Insight in Public Services Conference – 16 May 2013, London

The conference provides a platform for sharing best practice from across the public sector focusing on providing delegates with the skills and knowledge to deliver customer-centred local services, which enhance outcomes and deliver efficiency gains. - March 08, 2013 - Capita Conferences

Magellan Solutions Expands Space for Businesses Considering Offshore Call Center and BPO

Magellan Solutions CEO Fred Chua is citing a need for more spaces to meet the demand of global businesses that look for offshore providers for their call center and business process operations this year. - March 06, 2013 - Magellan Solutions Outsourcing Inc.

MCorp Teaches Execs to Improve Customer Experience at CRM2013

Michael Hinshaw from MCorp Consulting will deliver two sessions on customer experience and innovation at SAP’s annual CRM conference. - March 06, 2013 - MCorp Consulting

DBS>Interactive Wins Best in Class Award

DBS>Interactive's web design for University of Louisville Physicians takes top award from the Interactive Media Council. - March 03, 2013 - DBS>Interactive

Magnetic Consulting Group Will be Participating in the Run or Dye 5K

Magnetic Consulting is pleased to announce they will be running in the Sacramento Run or Dye 5K on March 16th. - March 03, 2013 - Magnetic Consulting Group

Cambridge Heating Cooling Wins Talk of the Town Customer Satisfaction Award

Toronto-based Cambridge Heating Cooling receives high marks from customers, earning it a Talk of the Town Award for outstanding customer satisfaction. - February 27, 2013 - Celebration Media U.S.

DFW AMA Luncheon: Voice of the Customer and International Markets

Join Dallas Area Marketing Professionals for a Luncheon Session on Understanding the Voice of the Customer. - February 27, 2013 - DFW American Marketing Association

Capita Conference on Implementing the Public Records (Scotland) Act Announced – 24th April, 2013, Edinburgh

Their conference on Implementing the Public Records (Scotland) Act comes at a time when every organisation must produce a Records Management Plan which adheres to the guidelines set by the new regulation in order to achieve high quality records management and information governance standards. - February 23, 2013 - Capita Conferences

The Newton Group Elite Sales Associates Celebrates 8th Anniversary Operating in the Timeshare Recapture Industry

The Newton Group ESA has been operating with accountability and integrity for over eight years. Last spring, they launched a new brand focused on bringing their core values directly to the timeshare recapture industry - specifically to families and individuals who expect excellence and honesty in uncovering new life. - February 22, 2013 - Newton Group Transfers

Simply Online Leads Reveal All

Simply Online Leads reveals the source of customer enquiry for full transparency. - February 22, 2013 - Simply Online Media

Capita Conferences Announce Their National Domestic Violence Conference – 22 April 2013, London

Don’t miss this opportunity to hear from key practitioners across various stakeholder agencies to gain insight into how to tailor the provision of services and support to break the cycle of domestic violence. - February 21, 2013 - Capita Conferences

Paramount Painting & Renovations Wins Consecutive Talk of the Town Customer Satisfaction Awards

Waterloo, Ontario-based contractor, Paramount Painting & Renovations, receives its second straight Talk of the Town Award thanks to high customer satisfaction ratings. - February 20, 2013 - Celebration Media U.S.

Brent R. W. Moelleken, M.D. Wins Third Straight Talk of the Town Customer Satisfaction Award

Beverly Hills plastic surgeon, Brent Moelleken, earns high patient satisfaction marks for three consecutive years, leading to three straight Talk of the Town Awards. - February 20, 2013 - Celebration Media U.S.

Abbey Design Center Wins Talk of the Town Award for Customer Satisfaction

Virginia-based Abbey Design Center receives high marks for customer satisfaction, winning it a Talk of the Town Award in the Home Improvement & Remodeling category. - February 18, 2013 - Celebration Media U.S.

MCorp’s Enterprise Customer Experience Consulting Services Recognized by Independent Research

Independent Research Firm’s report on Enterprise Customer Experience Consultants includes MCorp Consulting and a list of their many services, such as defining customer experience strategy, creating transformation road maps, and measuring business impact. - February 14, 2013 - MCorp Consulting

Capita Conferences Announce Their National Delivering Excellence in Teaching Conference – 22 April 2013, London

In light of changes to teacher appraisal and capability, and the drive to recruit and reward the best teachers, our timely conference examines how new policies can be used to improve teaching and learning across your school. - February 14, 2013 - Capita Conferences

National Curriculum Reform Conference + Embedding ICT in the Curriculum Briefing Announced – 29-30 April 2013, Central London

As greater focus is placed on raising standards in literacy, numeracy and science, and with a stronger emphasis on curriculum creativity and flexibility, this conference is designed to prepare delegates for the delivery of the new curriculum in 2014. Chaired by: Roy Blatchford, Director, National Education Trust. Hear from the Department for Education - February 13, 2013 - Capita Conferences

One Day National Conference - Children's Centre Conference - Monday 29th April

Guarantee you are making the most efficient use of resources, providing a comprehensive service for the hardest to reach families and are prepared for the policy challenges ahead. - February 10, 2013 - Capita Conferences

Become More Efficient and Profitable by Attending Datacore’s Free Benefits of Microsoft Seminar

Want your company to become more efficient and profitable? Then please join Datacore Consulting for our Free and open to the public seminar held on Friday, February 22nd from 8 a.m. to 10 a.m. at Independence Towers in Independence Ohio. - February 08, 2013 - Datacore Consulting, LLC

Capita Announce Details of Their Raising School Standards in Wales Conference

The conference will showcase best practice examples from primary and secondary schools on delivering key areas of the School Standards and Organisation Bill. - February 08, 2013 - Capita Conferences

Capita Announce Details of Their Free Schools Conference Conference

This Conference will examine the rapidly expanding Free Schools Programme, offering you a unique insight into key policy developments driving this agenda forward. - February 08, 2013 - Capita Conferences

One Day National Conference on School Inspections in Scotland, 23rd April 2013

Capita’s 3rd National School Inspections in Scotland Conference focuses on how schools and local authorities can gain the maximum value from the inspection process - February 08, 2013 - Capita Conferences

Capita Conferences Announce Their National Rent Arrears Conference – 25 April 2013, Central London

The National Rent Arrears Conference provides an excellent opportunity to get to grips with the impending welfare reform and discover strategies to protect and maximise rental income. - February 08, 2013 - Capita Conferences

Reveal Athens – the First Multi-Touch and Interactive Travel eBook Created for Greece’s Capital City with iBooks Author Available in All iTunes Bookstores

INAOSSIEN launches their travel eBook – Reveal Athens Created with iBooks Author which as of November 29th, 2012 is available in 50 iTunes Bookstores around the world. - February 08, 2013 - INAOSSIEN Ltd

Capita Conferences Announce Their National Alternative Provision in Education Conference – 30 April 2013, Manchester

The 10th Alternative Provision (AP) in Education Conference brings together professionals from local authorities, schools, colleges, academies and providers to consider the impact of the changing national policy landscape on local practice. - February 07, 2013 - Capita Conferences

Capita Announce Details of Their Transformation in the Police Conference

The Conference provides you with the opportunity to examine how organisational structures and working practices are being transformed to meet the significant savings target of over £2 billion, laid out by the new Coalition Government. - February 03, 2013 - Capita Conferences

Capita Announce Details of Their Police and Crime Commissioners Conference Conference

This Conference is a critical event giving you the opportunity to examine the key challenges faced by elected Police and Crime Commissioners during their first months in post and their impact on the wider criminal justice community. - February 03, 2013 - Capita Conferences

Capita Announce Details of Their Post-16 Reform Scotland Conference

One year on from the launch of the Youth Employment Strategy and following the introduction of the Post-16 Education (Scotland) Bill in November 2012, this conference, taking place in Edinburgh on the 19th March 2013, examines the current landscape for the Post-16 Reform in Scotland. Attend to gain... - February 03, 2013 - Capita Conferences

Capita Conferences Announce Their National Transforming Mental Health Conference – 26 March 2013, London

Seize this opportunity to hear from and network with mental health leaders from across the country. And learn how to contribute to the transformation of mental health. - February 03, 2013 - Capita Conferences

Capita Conferences Announce Their National Implementing Community Budgets Conference – 18 March 2013, London

Providing guidance on effective ways of pooling resources, redesigning services and realising cost savings and efficiencies, our conference is essential with the implementation of the 'Whole Place' Community Budget pilots commencing in April 2013. - February 03, 2013 - Capita Conferences

Capita Conferences Announce Their National Improving Mental Health Services in the Criminal Justice System Conference – 29 April 2013, London

The revisiting of Lord Bradley’s recommendations and the Government’s commitment to improve liaison and diversion services, present new opportunities for effective joint working at a local level. Improving Mental Health Services in the Criminal Justice System Conference is a great opportunity to prepare for the new health commissioning landscape which comes into force in April 2013, and meet the deadline of implementing effective liaison and diversion services at all police custody suites. - February 02, 2013 - Capita Conferences

Talk of the Town Awards Begins Fifth Year of Research Honoring Outstanding Customer Satisfaction

Celebration Media and Talk of the Town News get research underway to determine the 2013 winners of the CMUS Talk of the Town Customer Satisfaction Award. - February 01, 2013 - Celebration Media U.S.

ParetoLogic Selects eGain Customer Engagement Hub to Fuel High-Octane Business Growth

Leading computer security company selects eGain for Cisco Unified CCX™ to enable multichannel journeys for consumers and resellers worldwide. - January 31, 2013 - eGain Corporation

JW Heating and Air, Inc. Wins Consecutive Talk of the Town Customer Satisfaction Awards

Los Angeles-based heating and air conditioning contractor, JW Heating and Air, earns back-to-back awards for outstanding customer satisfaction. - January 30, 2013 - Celebration Media U.S.

Talk of the Town Awards’ 2013 Results Are in, Many Businesses Are Earning Consecutive Wins

Talk of the Town News and Celebration Media U.S. announced the 10 most recent winners of their prestigious Talk of the Town Customer Satisfaction Award. - January 30, 2013 - Celebration Media U.S.

Western Independent Bankers and BDO Advance Customer Experience Innovation in Banking through Annual Awards

WIB’s “Innovative Community Banks of the Year” awards strive to identify and honor western regional banks committed to design, technology, and customer experience innovation. Joining the Awards Committee to help achieve this goal is Michael Hinshaw, a leading business strategist and best-selling author in the areas of innovation and customer experience. - January 26, 2013 - MCorp Consulting

Gatlinburg Falls Resort Wins Three Straight Talk of the Town Customer Satisfaction Awards

Gatlinburg Falls Resort, representing cabin owners throughout Sevier County, earns high customer satisfaction ratings and three consecutive Talk of the Town Awards. - January 23, 2013 - Celebration Media U.S.

Home Guard Exteriors Wins Consecutive Talk of the Town Customer Satisfaction Awards

Home Guard Exteriors, providing contracting services to Illinois and St. Louis, has earned high marks from customers and earned the prestigious Talk of the Town Award for a second straight year. - January 23, 2013 - Celebration Media U.S.

Jay Goldberg, DTR Inc. CEO and a Former Service Director for Citibank, Releases a New Book, Customer Service

Customer Service is the fourth and final book in Jay Goldberg’s new work readiness training program. The program and books are written from the employer’s perspective and were made for classroom and on the job training. Certification tests and PowerPoint presentations are also available. - January 22, 2013 - DTR Inc.

Recent Headlines Within Customer Service

Recent Headlines
Within Customer Service