Recent Headlines
Within Customer Relationship Management, Marketing & Sales Software
Orienge Introduces Conterra 3.0 for Efficient and Effective Enterprise Content Management
Orienge presents the newest version of its Conterra Enterprise Content Management (“ECM”) system, Conterra 3.0. The latest release provides improved graphic design as well as revised structure and combinations of actions and brings new features and usability enhancements to the current functionality. Conterra 3.0 looks to satisfy user requests by improving efficiency through making the system even more friendly and advanced. - August 21, 2014 - Orienge, LLC
ProCom Connections Presents the Holy Grail of Campaign Management Software for Telemarketing/Telesales Agencies and Call Centers
Connect Technology is a fit for purpose, software as a service solution for telesales/ telemarketing agencies and call centers. Connect has been developed as a result of 25 years of telesales/ telemarketing experience having successfully completed over 7000 client campaigns. - August 18, 2014 - ProCom Connections
Ultimate Office Tech Joins Convey Engage; Convey Engage the New Channel Engagement Platform for Master Agents
Convey Services today announced that Ultimate Office Tech (UOT), an Austin, Texas-based master agent group in the telecommunications and IT marketplace, has joined Convey Engage, the new online agent engagement program. The UOT Partner site bridges the communications gap between vendor partners and... - August 14, 2014 - Convey Services
Google Apps LDAP and Active Directory with Convert.com A/B Testing Software Integration with Bitium
Convert.com, a specialized A/B testing software http://www.convert.com provider for retailers and agencies, is announcing Google Apps, LDAP and Active Directory control access to its application suite of Convert Experiments with an integration into the Bitium Cloud Management System. - August 14, 2014 - Convert Insights
Bpm’online XRM 7.3 – eXtended CRM Solution for Smart Project Management and Case Processing
Bpm’online has announced the release of bpm’online 7.3 XRM that allows users to plan and keep track of each project stage, manage planned and actual workload, calculate profitability and ROI, etc. - August 12, 2014 - bpm'online
Meet bpm’online at the CRM Evolution 2014 Conference & Exhibition
Bpm’online to be a Gold Sponsor at the CRM Evolution 2014 Conference & Exhibition - August 09, 2014 - bpm'online
Cloud Service Demands Encourage CRMIT Solutions to Publish CX Solutions on Oracle Cloud Marketplace
CRMIT Solutions launches its CX Cloud applications & services on Oracle Cloud Marketplace. The applications available cover a broad range of CX functions from web assisted services and telephony solutions, to more complex services such as implementation, user adoption, and data management, marketing automation, social relationship and testing. - August 07, 2014 - CRMIT Solutions
Sven Falcke Appointed Miratech Country Manager for Norway
Sven Falcke appointed Miratech Country Manager for Norway. Sven’s extensive international career has included various functions: sales, operations, development, management, and consulting. - August 07, 2014 - Miratech
AddressTwo Names Wyatt Communications as an Authorized Partner Provider
AddressTwo announced today that Wyatt Communications, a Lafayette-area Unified Communications company, has signed an agreement to become an AddressTwo Authorized Partner Provider. The agreement will enable Wyatt Communications to sell the AddressTwo CRM product as a part of its solution for... - August 06, 2014 - AddressTwo
Loway Switzerland Joins AstriCon 2014 Las Vegas as Sponsor
Loway Switzerland presents QueueMetrics Icon, the new WebRTC enabled Agent Page, at the annual Asterisk Open Source Conference and Exhibition. - August 06, 2014 - Loway
UCLA Store Teams Up with Convert.com A/B Testing Software
Convert.com, a specialized A/B testing software http://www.convert.com provider for retailers and agencies, is proud to have been selected by UCLA Store’s marketing agency as their A/B testing partner for the University of California, Los Angeles campus store online. - August 02, 2014 - Convert Insights
Teleperformance Announces Major Growth in the Abilene, Texas Area
Teleperformance USA, the largest contact center services company in the world has announced 300 new positions in Abilene, Texas over the next few months supporting one of the nation’s largest Health Insurance companies. These positions will be assisting members with the insurance needs for... - August 01, 2014 - Teleperformance
Clouds Technologies Launches Smarty CRM
This is versatile, compact and free CRM system. - July 31, 2014 - Clouds Technologies
Intermedia Touch Creates Score & Win Game for Casino During World Cup Soccer Hype
Intermedia Touch once again proves to be a leader in the development and deployment of casino promotions throughout the Industry with its latest game, Score & Win. - July 26, 2014 - Intermedia Touch, Inc.
MemberClicks Partners with ACI to Deliver Best ASAE Experience for Small Staffs
MemberClicks, the leading provider of membership management solutions for small staffs, has announced partnership with Affinity Center International (ACI) in several events at the ASAE Annual Meeting.Hosted in Nashville, August 8-12, the 2014 ASAE conference will welcome association executives from... - July 24, 2014 - MemberClicks
HR Technology Advisors Adds 18 New Benefits Broker Partners
Rapidly Changing HR and Benefits Technology Market and Private Exchanges Leading to Rapid Growth - July 19, 2014 - HR Technology Advisors, LLC
Teleperformance U.S.A. Opens Its Doors at New Contact Center in Richmond, Virginia
Teleperformance, the global leader in outsourced multichannel customer experience management, expands its U.S. footprint with the opening of a new contact center in Richmond, Virginia. This new site will bring more than 500 new jobs to the Richmond area in Henrico County. “We are excited to... - July 17, 2014 - Teleperformance
Miratech Expands Into Slovakia with New R&D Center
Miratech has opened a second R&D center in the European Union, located in Košice, the Slovak Republic. Miratech plans to grow its size to 50 peope within a year. - July 17, 2014 - Miratech
Sytel Extends Global Interviewing for MRops
Sytel Limited, a leading global vendor of contact center software solutions, has completed phase 1 of the installation of new communication infrastructure for MRops, a global business-to-business market research company. Phase 1 provides connectivity for interview centers in Toledo (US), Hong Kong... - July 11, 2014 - Sytel Limited
Crowdbabble Launches LinkedIn Analytics Solution for Brand Marketers
Crowdbabble Launched Today a Comprehensive LinkedIn Analytics Solution to Help Brands Engage More Effectively with Customers on LinkedIn - July 11, 2014 - Crowdbabble Inc.
CRMIT Solutions Opens New Customer Experience Center in Atlanta
Rapid growth on its flagship Customer Experience expertise takes CRMIT to Atlanta with a new Customer Experience Center. This new location will allow CRMIT to better serve existing and future customers in Central and East Coast. - July 10, 2014 - CRMIT Solutions
SalesLogistix Has Now Published its 250th Article on CRM, SFDC, and Sales/Marketing Best Practices
SalesLogistix’s CEO David Taber has had articles published on IDG’s CIO.com and other sites in six countries. - July 09, 2014 - SalesLogistix, Inc
Idox Releases Latest Findings from Housing Survey
Following a recent survey of delegates attending the CIH Housing 2014 Conference & Exhibition, Idox is pleased to publish its research findings. - July 09, 2014 - IDOX
5th Generation Editable Grid Technology for Microsoft Dynamics CRM Now Available
An upgrade is now available to all Users for the “Editable Grid” solution for Microsoft Dynamics CRM in-place View and Sub-grid “Flat” “Excel-like” user-interface and custom-workflow development environments now 3X faster with innovative time saving and totaling features. - July 08, 2014 - Management Technology Consulting
Matt Stocker Joins Miratech Advisory Board
This month, Matt Stocker became a member of Miratech’s Advisory Board. - July 06, 2014 - Miratech
VOCALCOM Effortless Contact Center Software Revolutionizes Contact Center Performance: AW Rostamani Takes Advantage to Accelerate Business Growth
AW Rostamani were looking for a Contact Centre Software Solution that provided multimedia functions with a Single Interface for all its agents. - July 03, 2014 - VOCALCOM
Kathy Kay Joins The Special Event Company as Senior Program Manager
Strategic Event and Meeting Management Company Welcomes Event Planning Professional with Over 10 Years Experience - July 03, 2014 - The Special Event Company
Rebecca Holderread Named Chief Operating Officer of Bluechip Athletic Solutions
Bluechip Athletic Solutions is proud to announce the addition of Rebecca Holderread as Chief Operating Officer (COO) to their executive management team. - July 02, 2014 - Bluechip Athletic Solutions
XFAIR Announces Enhancements on Its Lead Generating Application, Now Available for Android Tablets and iPad Mini
XFAIR, a leading provider of event management solutions and services, has announced enhancements made to its lead generating application, EMS-Lead, to meet customer needs. The app, originally developed for use on the iPad, is now available for use on iPad mini and tablets running Android software. - July 02, 2014 - XFAIR, Inc.
Announcing the Launch of Idox’s New Open 4 Funding Platforms
Idox is pleased to publicise the latest release of its Open 4 Funding suite of public-facing funding portals. - June 29, 2014 - IDOX
QR Inventory Lite Streamlines Asset and Inventory Tracking for Small Businesses
Small businesses which find traditional inventory management systems too complex and expensive now have an alternative – QR Inventory Lite. This simplified version of QR Inventory software replaces manual inventory entry with inventory transactions based on barcode or QR Code scanning. Instead of maintaining inventory spreadsheets employees can use their smartphones to process inventory transactions with one scan. - June 26, 2014 - Alex Heiphetz Group, Inc.
EventApe Software Development Company Launches in Nicosia
Bringing a brand new event management solution to the Cypriot MICE (meetings, incentives, conferences and events) industry, EventApe Ltd. has officially launched its operations in Nicosia. Comprised of a group of young and dynamic event industry experts, the EventApe team is proud to present its... - June 26, 2014 - EventApe Ltd.
Helprace Introduces Online Communities for Fast Growing Businesses
Helprace by Satisware, a cloud-based customer service software suite is setting a new standard in application framework which is designed to lead the way in the introduction of future products. Today Helprace is proud to announce the release of a community platform as part of the initial product offering. Motivated by the desire to offer complete, engaging customer experiences, the integrated community redefines customer-company relationships going forward. - June 25, 2014 - Satisware
The Special Event Company Wins Three ISES Trinity Awards
Strategic Event and Meeting Management Company Wins in Three Categories During Annual Trinity Awards Gala in Raleigh. - June 25, 2014 - The Special Event Company
QueueMetrics Release 14.06
Announcing Release 14.06 that offers significant improvements to the QueueMetrics package. They are centered around QueueMetrics Icon, the new innovative Agent Page. - June 25, 2014 - Loway
Microsoft CRM Calendar UI Upgrade Released and Available Now to All Users
An upgrade to the capabilities of Microsoft Dynamics CRM 2011, 2013, and CRM Online in the Calendar user interface has been released and is available from MTC. Five (5) new and innovative Calendar feature sets include a “My Calendar,” the no-charge upgrade replacement to the old line-list “Activities View.” - June 24, 2014 - Management Technology Consulting
Lori Highby Named Among 2014 Women in E-commerce
Lori Highby, President and Owner of Keystone Click a 2014 Women in E-commerce award recipient. - June 22, 2014 - Keystone Click
Altriva Solutions Named One of Washington's 100 Best Companies to Work for 2014
CRM Consulting firm honored for setting the standard in leadership, benefits, innovation and happy employees in Washington State. - June 20, 2014 - Altriva Solutions
CRMIT Solutions Achieves Oracle Partner Network Specialization for Oracle Service Cloud
Oracle Recognizes CRMIT Solutions for Expertise in Implementing Innovative and Value-Added Solutions to Oracle Service Cloud for a unified cross-channel (web, social and contact centre) service solution that matter most in the customer's journey. - June 20, 2014 - CRMIT Solutions
ASG Software Solutions (ASG) Announces First Day Support for IBM’s CICS Transaction Server (TS) for z/OS® Version 5.2
Enhancements to ASG-TMON Change Manager for CICS TS and ASG-TMON for CICS TS for z/OS provide day one support. - June 15, 2014 - ASG Software Solutions
Sytel Install 1000th Call Center Agent Seat in Turkey
Sytel Limited, a leading global vendor of contact center solutions, has announced the installation of their 1000th agent seat in Turkey, at T-Bilgi in Istanbul. Sytel supplies a communications platform, Softdial Contact Center™ (SCC) which delivers inbound, outbound and multimedia capability,... - June 15, 2014 - Sytel Limited
Merlin Software for Vacation Ownership Sponsors the RCI Christel House U.K. Charity Golf Tournament
Merlin Software for Vacation Ownership, the leading provider of cloud-based software to the resort industry, is sponsoring the 12th annual Christel House U.K. charity golf tournament, which is taking place at Badgemore Park, Henley on Thames on Monday, June 9. Business development director Mike... - June 11, 2014 - Merlin Software
Teleperformance Group Partners with Feed the Children to Help Columbus, Ohio Area Families
400 Families to Receive Food and Essentials - June 10, 2014 - Teleperformance
Idox Publishes Paper on Achieving Higher Education Growth
Idox reports on the latest changes and challenges affecting the UK Higher Education sector. - June 08, 2014 - IDOX
SAGlobal and Pleasant Valley Business Solutions to Take Microsoft Dynamics AX Government Contractor Solution to Market
Leading Microsoft Dynamics partners sign agreement to drive Microsoft Dynamics AX ERP solution to the government contractor market. - June 08, 2014 - SAGlobal
Espire Participating in SDL Innovate 2014 | San Francisco, 10th-12th June
Espire will be attending the event SDL Innovate in San Francisco, United States from 10th-12th June as a participating sponsor. This event will be attended by customer experience leaders who will be discussing and sharing their thoughts on improving data driven customer experiences. There will be... - June 06, 2014 - Espire Infolabs
Miratech Named in Best 10 Companies Employees in Eastern Europe
Miratech, a leading IT outsourcing provider, has been ranked at number 82 on the 2014 Global Outsourcing 100® list, which is prepared each year by the International Association of Outsourcing Professionals® (IAOP®). - June 05, 2014 - Miratech
XFAIR, Inc. Opens New Chicago Office to Enhance Customer Experience
XFAIR, Inc. opened its first office in the United States, expanding its services across borders and taking the next step in becoming a global company. The new Chicago, Illinois location will allow XFAIR to enhance customer care, while ensuring the availability of quality services throughout North and South America. - June 04, 2014 - XFAIR, Inc.
RealtyJuggler Real Estate Software Offering a Live Webinar Series
RealtyJuggler is now offering a free series of webinars for real estate agents and other real-estate professionals to learn about the benefits of using a Customer Relationship Management (CRM) software product in their real-estate practice. - May 31, 2014 - RealOrganized, Inc.
Process Reengineering for Vehicle Dealerships
Autologica, a specialist in dealer management systems (DMS) for automotive dealers, announced today the release of its new service: Business Process Reengineering. Business Process Reengineering is aimed at dealerships that want to certify quality standards such as ISO, certify manufacturer... - May 29, 2014 - Autologica S.A.