Recent Headlines
Within Customer Relationship Management, Marketing & Sales Software
ASG Software Solutions (ASG) Announces First Day Support for IBM’s CICS Transaction Server (TS) for z/OS® Version 5.2
Enhancements to ASG-TMON Change Manager for CICS TS and ASG-TMON for CICS TS for z/OS provide day one support. - June 15, 2014 - ASG Software Solutions
Sytel Install 1000th Call Center Agent Seat in Turkey
Sytel Limited, a leading global vendor of contact center solutions, has announced the installation of their 1000th agent seat in Turkey, at T-Bilgi in Istanbul. Sytel supplies a communications platform, Softdial Contact Center™ (SCC) which delivers inbound, outbound and multimedia capability,... - June 15, 2014 - Sytel Limited
Merlin Software for Vacation Ownership Sponsors the RCI Christel House U.K. Charity Golf Tournament
Merlin Software for Vacation Ownership, the leading provider of cloud-based software to the resort industry, is sponsoring the 12th annual Christel House U.K. charity golf tournament, which is taking place at Badgemore Park, Henley on Thames on Monday, June 9. Business development director Mike... - June 11, 2014 - Merlin Software
Teleperformance Group Partners with Feed the Children to Help Columbus, Ohio Area Families
400 Families to Receive Food and Essentials - June 10, 2014 - Teleperformance
Idox Publishes Paper on Achieving Higher Education Growth
Idox reports on the latest changes and challenges affecting the UK Higher Education sector. - June 08, 2014 - IDOX
SAGlobal and Pleasant Valley Business Solutions to Take Microsoft Dynamics AX Government Contractor Solution to Market
Leading Microsoft Dynamics partners sign agreement to drive Microsoft Dynamics AX ERP solution to the government contractor market. - June 08, 2014 - SAGlobal
Espire Participating in SDL Innovate 2014 | San Francisco, 10th-12th June
Espire will be attending the event SDL Innovate in San Francisco, United States from 10th-12th June as a participating sponsor. This event will be attended by customer experience leaders who will be discussing and sharing their thoughts on improving data driven customer experiences. There will be... - June 06, 2014 - Espire Infolabs
Miratech Named in Best 10 Companies Employees in Eastern Europe
Miratech, a leading IT outsourcing provider, has been ranked at number 82 on the 2014 Global Outsourcing 100® list, which is prepared each year by the International Association of Outsourcing Professionals® (IAOP®). - June 05, 2014 - Miratech
XFAIR, Inc. Opens New Chicago Office to Enhance Customer Experience
XFAIR, Inc. opened its first office in the United States, expanding its services across borders and taking the next step in becoming a global company. The new Chicago, Illinois location will allow XFAIR to enhance customer care, while ensuring the availability of quality services throughout North and South America. - June 04, 2014 - XFAIR, Inc.
RealtyJuggler Real Estate Software Offering a Live Webinar Series
RealtyJuggler is now offering a free series of webinars for real estate agents and other real-estate professionals to learn about the benefits of using a Customer Relationship Management (CRM) software product in their real-estate practice. - May 31, 2014 - RealOrganized, Inc.
Process Reengineering for Vehicle Dealerships
Autologica, a specialist in dealer management systems (DMS) for automotive dealers, announced today the release of its new service: Business Process Reengineering. Business Process Reengineering is aimed at dealerships that want to certify quality standards such as ISO, certify manufacturer... - May 29, 2014 - Autologica S.A.
Constellation Research Launches 2014 SuperNova Awards for Leaders in Disruptive Technology
Awards to honor seven leaders who have successfully applied disruptive technologies in their organizations. Deadline August 1, 2014. - May 29, 2014 - Constellation Research
Intermedia Touch Now Distributes Outdoor LED Displays
With an already extensive digital signage portfolio, Intermedia Touch now distributes Outdoor LED Displays. Each display is carefully designed to offer maximum exposure, ROI, and quality. - May 26, 2014 - Intermedia Touch, Inc.
Keystone Click Launching a New Website
Keystone Click, a web design and development agency, have turned the project tables on themselves and are excited to announce that we are launching a new website of their own. - May 25, 2014 - Keystone Click
Kuantero Launches 59sec, a Mandatory Tool for Any Sales Force
59sec is a monthly service that helps companies to answer new leads or questions in less than 59 seconds. This really boosts conversion rates. - May 25, 2014 - Kuantero
ASG-PERFMAN Delivers 165 Percent ROI and NPV of 1.4M for Enterprises, According to Independent Research Firm’s Total Economic Impact™ (TEI) Study
Performance Management and Capacity Planning Tool Shown in Independent Study to Save More than $1.4m in OPEX and CAPEX, Demonstrating Payback in Less than 12 months. - May 24, 2014 - ASG Software Solutions
Orienge Presents Next Generation of Conterra FIM (V2.0) for Accounts Payable Automation with New Expense Report Management
Orienge announces the next generation of Conterra Financial Information Management (FIM) 2.0. This latest version offers new extended Accounts Payable Automation (APA) functionality with the addition of automating expense report management (ERM) including business trip management processes. - May 23, 2014 - Orienge, LLC
Sys2K Dealer Management Software Announces Embedded Integration with Coach-Net® Protect Suite
Sys2K, a leading provider of dealer management software (DMS), announced recently that they have implemented seamless integration between their Infinity DMS and Coach-Net’s Protect Suite of Products. This ground-breaking embedded integration will allow dealers to easily access the Protect... - May 21, 2014 - Sys2K
WorkStraight.com Adds Support for Worldwide Locations
Thanks to an increasing global user base, WorkStraight.com expands it's software platform to support addresses throughout the world. - May 20, 2014 - WorkStraight
GRANTfinder Publishes Guide to the Funding World and Social Media
Idox is pleased to announce the publication of a free guide to social media that will be of interest to organisations seeking support for their grant-funding search. - May 20, 2014 - IDOX
SalesLogistix Completes Two Full Years as #1 Ranked Salesforce.com Consultancy
Firm has retained top spot in Salesforce.com’s App Exchange Worldwide Vendor Rating System. - May 20, 2014 - SalesLogistix, Inc
The Top Call Center Software Provider of 2014, Ranked by New Frontier Group
New Frontier Group and Vocalcom announce Global Partnership for distribution of advanced Cloud based Customer Interaction Solutions. - May 16, 2014 - VOCALCOM
FinancialForce ERP Positioned in Leader Quadrant of 2014 Nucleus Research ERP Value Matrix
Cloud ERP software from FinancialForce has been placed in the "Leader" quadrant in the recently-released first half 2014 ERP Value Matrix from Nucleus Research. - May 16, 2014 - FinancialForce.com
Teleperformance Partners with Feed the Children to Help Columbia, SC Area Families
400 Families to Receive Food and Essentials - May 14, 2014 - Teleperformance
IBHost.in Launches Live Registration for Newest Domain Extensions New Domains Like .TIPS and .NINJA Target Meme and Keyword Verticals
IBHost.in, a Web Hosting company, and a leader in domain names and web presence solutions, today announces live registration for 12 brand new domain extensions: .CLUB, .BUZZ, .WEBCAM, .TRADE, .SHIKSHA, .SHABAKA, .RED, .PINK, .NAME, .MOBILE, .BUILD, .BLUE, and .VIAJES. Joining early popular leaders... - May 13, 2014 - IBHost Web Solutions
Fundraising Software Developer SofTrek Promotes 5 Staff
Fundraising software developer SofTrek has promoted several staff to new positions. SofTrek is the developer of ClearView CRM, which includes constituent relationship management, BI and reporting and other tools for nonprofits. - May 10, 2014 - SofTrek Corporation
Baesis Purchases Interest in Software Firm
Northborough Firm Acquires Stake in JobOps Software. - May 09, 2014 - Baesis Inc
Lasso CRM Reports Robust, Continued New Client Growth in 2014
Leader in homebuilder CRM and marketing automation cites online education and content, helpful resources and how-to guides all making an impact in the market. - May 08, 2014 - Lasso Data Systems
Idox Expands Its Open 4 Training & Development Community
Idox is pleased to announce another investment in its Open 4 Training & Development funding portal, supporting UK staff in recognising their lifelong learning and skills development needs. - May 08, 2014 - IDOX
System Solutions Releases Microsoft RMS Firearms Bound Book and Electronic Form 4473
System Solutions released Microsoft RMS Firearms Bound Book and Electronic Form 4473 to replace the manual Firearms Bound Book system and provide electronic processing of Form 4473 and FBI NICS. Microsoft RMS tracks serialized firearms and general inventory from receipt through sales, holds, layaways, returns and more. The integration makes the fastest, lowest cost solution to sell and trade firearms and ammunition in the store front and maintain inventory in the back. - May 07, 2014 - System Solutions LLC
Teleperformance U.S.A. Announces More Than 1,000 New Jobs in Salt Lake City Contact Center with a New Client
Teleperformance, the global leader in outsourced multichannel customer experience management, is hiring more than 1,000 people at its Salt Lake City contact center to support a Fortune 500 company. Teleperformance has operated in Utah for 30 years, and has four locations and more than 2,000... - May 06, 2014 - Teleperformance
Baesis Establishes a Midwest Presence
Northborough Firm Expands Into the Mid-West by Adding 2 New Sage 100 ERP Consultants. - May 03, 2014 - Baesis Inc
Free Mobile Playbook Includes Latest Research to Take Control of Enterprise Mobile Strategy
EndUserExperience2Day Compiles and Distributes New Report Featuring Compelling Industry and User-based Findings to Guide Considerations for Workforce Mobility Strategies. - May 01, 2014 - Aternity
Digital Clarity Group’s New Report on Web Content and Customer Experience Management Profiles Espire
DCG’s Report demonstrates why Service Providers like Espire excel in Customer Experience Management. - April 28, 2014 - Espire Infolabs
WorkStraight.com Introduces International Time Zones Support
Due to a increasing global user base, WorkStraight.com expands software support to all international time zones. - April 25, 2014 - WorkStraight
Orienge Presents Next Generation of Conterra FIM (V2.0) for Accounts Payable Automation and Now Including Expense Report Management at Fusion 2014, Booth #617
Orienge announces participation in the forthcoming conference & expo Fusion 2014 presenting the latest version of Conterra Financial Information Management, Conterra FIM 2.0 highlighted by an enhanced interface, improvements to the front-end OCR process, new settings to adapt to unique business rules, advanced GL coding support and the new Expense Report Management. - April 25, 2014 - Orienge, LLC
Realty Commander Announces Broker Document Approval & Document View Tracking Enhancements
As the number one requested feature from brokers and agents that use Realty Commander real estate transaction management software, the Broker Document Approval and Document View Tracking product enhancements help streamline the communication process when approving documents and provide a clear audit trail, allowing all documents to be approved via email or directly on the Commander platform. - April 25, 2014 - Realty Commander
Realty Commander Syncs with Google Calendar
Realty Commander is constantly updating their real estate transaction management software to meet and exceed the needs of their users. The latest enhancement is the integration of Google Calendar with their own Task Calendar. - April 24, 2014 - Realty Commander
Touchpoint Metrics President, Michael Hinshaw, Speaks on Transforming the Customer Experience for Banking at Western Independent Bankers’ 2014 Annual Conference
Michael Hinshaw, President & CEO of customer experience solutions company Touchpoint Metrics (OTCQB:TPOI), was invited to present a special session at Western Independent Bankers’ Annual Conference, discussing the ‘era of smart customers’ and how banks who learn to embrace the trends emerging in this era will not only survive, but thrive. - April 23, 2014 - Touchpoint Metrics
Western Independent Bankers Endorses Touchpoint Metrics and Touchpoint Mapping On-Demand, a Cloud-Based Customer Experience Management Software
Touchpoint Metrics (OTCQB:TPOI) and Western Independent Bankers (WIB) announce Touchpoint Metrics' endorsement as WIB’s exclusive customer experience management software partner to help member banks measure and improve customer satisfaction, loyalty and experience. - April 23, 2014 - Touchpoint Metrics
Microsoft CRM Customer Web Portal Upgrade Released
The Microsoft Dynamics CRM Customer Web Portal self-service solution has been upgraded and the packaged product solution is now available for immediate implementation to existing websites and CRM implantations by MTC. - April 23, 2014 - Management Technology Consulting
Brian Sullivan Named Principal Consultant with Stambaugh Ness Business Solutions
Brian Sullivan of Boston has been hired as Principal Consultant by Stambaugh Ness Business Solutions (SNBS). In his new role, Brian works with architectural and engineering companies in the New England region and beyond to help them increase project multipliers and resource billable utilization,... - April 19, 2014 - Stambaugh Ness
Constellation Publishes "Big Privacy," the New Data Privacy Protocol for Big Data
“Big Privacy” calls on Big Data businesses to exercise restraint and transparency, and offer consumers fair value for data. - April 18, 2014 - Constellation Research
Idea Crowdsourcing Startup, 9th Dot, Launches on iOS and Android so Consumers Can Share Ideas and Earn Rewards
9th Dot, a crowdsourcing consumer insight platform that lets individuals share their innovative ideas for improvements with businesses and potentially earn rewards, has officially launched, and is available on both iOS and Android. - April 17, 2014 - 9th Dot
Succesful Launch End to End Solution to Healthcare | KloudKare
KloudData is proud to announce its end to end integrated solution for healthcare to improve patient management and enhance clinical workflows. - April 11, 2014 - KloudData Inc
Digital Proficiency Segmentation Model Published by Constellation Research
Research shows catering to five generations of digital proficiency yields higher levels of engagement than catering to age. - April 11, 2014 - Constellation Research
Big Data Marketing Report Published by Constellation Research
Report reveals how CMOs can use big data to enhance marketing decision-making and advance corporate innovation. - April 10, 2014 - Constellation Research
QR Inventory Reinvents Inventory Management Process for Small Businesses
QR Inventory is a modern inventory management application for small businesses that uses QR Codes / barcodes and smartphones to streamline inventory management process. Businesses can easily adapt QR Inventory to their operations – the types of inventory transactions and everything they need to track about the inventory is completely customizable via the web interface. - April 08, 2014 - Alex Heiphetz Group, Inc.
MetaCommunications to Take Its Proven Solutions to the National Association of Broadcasters (NAB) Show
Workgroups DaVinci has new features that give broadcast teams a better way to manage the production of embedded graphics and animation. - April 08, 2014 - MetaCommunications
Merlin Software for Vacation Ownership Set to Bring Cloud Computing to ARDA 2014
Merlin Software for Vacation Ownership, the leading provider of cloud-based software-as-a-service to the resort industry, will once again be participating at the upcoming ARDA World 2014. The event takes place from April 6-10 at the Venetian Resort Hotel & Casino in Las Vegas, Nevada. On April... - April 05, 2014 - Merlin Software