BlackBeltHelp Appoints Anthony Banford as New Chief Revenue Officer
Anthony Banford is the newly appointed Chief Revenue Officer for BlackBeltHelp, a leading provider of AI-powered Contact-Center-as-a-Service solutions in the higher education sector. - January 19, 2024
BlackBeltHelp Makes Its Way to "View From The Edge"
Being recognized by EdgeMarket, the world’s largest non-profit provider of high-performance optical fiber networking and internetworking, has been a great honor for BlackBeltHelp. - January 10, 2024
BlackBeltHelp on Role of AI and Balancing Personal Connections with Technological Advancements
Anthony Humphreys, President of BlackBeltHelp, the leading provider of AI-powered CX solutions for universities, sheds light on the transformative impact of AI. - September 26, 2023
EdgeMarket Selects BlackBeltHelp OneStop for 24/7 AI-Powered Student Support Services
BlackBeltHelp is proud to announce that it was chosen by EdgeMarket to provide OneStop, an AI-powered 24/7 virtual student services solution to its members. - July 15, 2023
Tufts University Awards 24x7 IT & LMS Help Desk Support RFP to BlackBeltHelp
BlackBeltHelp is proud to announce that Tufts University has awarded 24X7 IT & LMS Help Desk Support RFP to BlackBeltHelp. - July 25, 2021
Athens Technical College Selects BlackBeltHelp for 24x7 OneStop Student Services
BlackBeltHelp is proud to announce its partnership with the Athens Technical College to provide OneStop support regarding Admissions, Registration and Records, and Switchboard. - July 11, 2021
University of Nevada, Reno Selects BlackBeltHelp for After-Hours IT and LMS Help Desk Support
BlackBeltHelp is proud to announce its partnership with the University of Nevada, Reno to provide Chatbot, After-hours IT and Canvas® help desk support. - June 11, 2021
Misericordia University Selects BlackBeltHelp for 24x7 IT and LMS Help Desk Support
BlackBeltHelp is proud to announce its partnership with Misericordia University to provide 24x7 IT and Blackboard® help desk support. - May 22, 2021
Riverside Community College District Selects BlackBeltHelp for 24x7 IT and LMS Help Desk Support
BlackBeltHelp is proud to announce its partnership with Riverside Community College District to provide 24x7 IT and Canvas® help desk support. - May 15, 2021
The University of Virginia at Wise Selects BlackBeltHelp Virtual OneStop Student Services Support
BlackBeltHelp is pleased to announce that the University of Virginia at Wise has selected BlackBeltHelp for Virtual OneStop Student Services Support. - April 24, 2021
Southwest College of Naturopathic Medicine & Health Sciences Selects BlackBeltHelp for 24x7 IT & LMS Support
BlackBeltHelp is proud to announce our partnership with Southwest College of Naturopathic Medicine & Health Sciences to provide 24x7 IT and Canvas® help desk support. - April 11, 2021
Prescott College Selects BlackBeltHelp for After-Hours IT and LMS Help Desk Support
BlackBeltHelp is proud to announce its partnership to provide after-hours IT and Moodle support with Prescott College. - February 21, 2021
Carlow University Selects BlackBeltHelp for 24x7 IT & LMS Help Desk Support
BlackBeltHelp is excited to announce its partnership with Carlow University for 24x7 IT & LMS Help Desk Support. - January 13, 2021
The University of Delaware Selects BlackBeltHelp for After-Hours IT and LMS Help Desk Support
BlackBeltHelp is proud to announce its partnership with the University of Delaware for After-Hours IT and Canvas® help desk support. - November 26, 2020
Albany Technical College Selects BlackBeltHelp for After-Hours IT and LMS Help Desk Support
BlackBeltHelp is proud to announce its partnership with Albany Technical College for After-Hours IT and Blackboard® Help Desk Support. - November 08, 2020
BlackBeltHelp Launches Simplify to Improve the Student Experience While Reducing Service Delivery Costs
BlackBeltHelp has just made its transformative, AI-enabled, integrated communications platform Simplify available to higher education clients for licensing. - October 25, 2020
College of Biblical Studies Selects BlackBeltHelp for 24x7 IT Help Desk and Financial Aid Support
BlackBeltHelp announced its partnership with the College of Biblical Studies to assist its students, staff, and faculty with 24x7 IT Help Desk and Financial Aid Support. - October 17, 2020
Student Services Technology Company to Hire for Education Support Advocate in Cleveland
BlackBeltHelp is adding value to the employment sector impacted by COVID-19 by providing career opportunities. They are accepting applications for the Education Support Advocate (ESA) in remote positions for the residents of Cleveland, United States. - September 25, 2020
Pima Community College Awards 24x7 Virtual OneStop Student Services Support RFP to BlackBeltHelp
BlackBeltHelp is pleased to announce that Pima Community College has awarded 24x7 Virtual OneStop Student Services Support RFP. - September 12, 2020
Accel Schools Selects BlackBeltHelp for 24x7 IT and LMS Help Desk Support
BlackBeltHelp is pleased to announce that Accel Schools has selected BlackBeltHelp for 24x7 IT and LMS Help Desk Support. - August 29, 2020
Quinsigamond Community College Selects BlackBeltHelp for 24x7 IT & LMS Help Desk Support
BlackBeltHelp is excited to announce that Quinsigamond Community College has selected BlackBeltHelp for 24x7 IT & LMS Help Desk Support to provide immediate technical support to its students, staff, and faculty. - August 22, 2020
Pasadena City College Has Selected BlackBeltHelp's 24x7 OneStop Support
Pasadena City College selects BlackBeltHelp's 24x7 Virtual OneStop Support to create an improved student experience through exceptional customer service which will help students achieve their educational goals. - August 09, 2020
Cornell University Selects BlackBeltHelp for After-Hours IT Help Desk Support
BlackBeltHelp is pleased to announce that Cornell University has selected BlackBeltHelp for After-Hours IT Help Desk Services. - August 09, 2020
BlackBeltHelp Launches a Pre-Built COVID-19 Chatbot at Zero Cost
BlackBeltHelp is pleased to announce the launch of their free Pre-Built COVID-19 Chatbot to help higher education institutions in dealing with increased support requests. The Chatbot delivers quick, accurate, and automated answers regarding COVID-19 to the students and can be set-up within a week. - August 01, 2020
UTRGV Selects BlackBeltHelp for After-Hours IT Support and LMS Help Desk Support
BlackBeltHelp is pleased to announce that the University of Texas Rio Grande Valley has selected BlackBeltHelp for its After-Hours IT and LMS Help Desk Support. - July 25, 2020
Compton College Selects BlackBeltHelp for After-Hours IT Help Desk & Virtual OneStop Student Services Support
BlackBeltHelp is pleased to announce that Compton College has selected BlackBeltHelp for After-Hours IT Help Desk and Virtual OneStop Student Services Support. - July 15, 2020
BlackBeltHelp and Unifyed Team Up to Provide OneStop Student Support to Their Clients
BlackBeltHelp, a leading one-stop student services provider in US, is pleased to announce a strategic business partnership with Unifyed™, a leader in educational technology. As a part of this engagement, both the parties will refer each other’s products and services to their clients,... - January 06, 2019
BlackBeltHelp Launches OneStop Student Success Analytics Platform to Improve Customer Service
BlackBeltHelp, the leading artificial intelligence and predictive analytics-powered higher education customer service and student success SaaS platform provider and your trusted helpdesk partner, today announced the launch of its OneStop Student Success Analytics Platform. OneStop has been selected by Massachusetts Bay Community College, Southern University Shreveport Louisiana, College of Lake County, Rosalind Franklin University and Merced College for implementation. - December 12, 2018
BlackBeltHelp, a Leading One-Stop Student Services Provider in US, is Pleased to Announce a Strategic Business Partnership with Unifyed™
BlackBeltHelp, a leading one-stop student services provider in US, is pleased to announce a strategic business partnership with Unifyed™, a leader in educational technology. As a part of this engagement, both the parties will refer each other’s products and services to their clients,... - November 16, 2018
BlackBeltHelp is Pleased to Announce a Strategic Business Partnership with eThink Education, a World-Class eLearning Provider
eThink Education provides a fully-managed eLearning solution for open-source Moodle, covering all Learning Management System (LMS) needs including implementation, cloud hosting, integration, consultation, and management services. - October 24, 2018
California State University Implements BlackBeltHelp’s Help Desk Services to Achieve Student Success
BlackBeltHelp, a leading provider of premium quality help desk products and services in the US higher education industry, is pleased to announce that California State University has chosen BlackBeltHelp for after-hours IT Help Desk support. As a part of this collaboration, BlackBeltHelp will provide IT Help Desk services to California State University (CSU) after business hours, and on weekends and holidays. - September 21, 2018
California State University Selects BlackBeltHelp for After-Hours Help Desk Support
BlackBeltHelp today announced that the California State University (CSU) has selected BlackBeltHelp’s After-Hours IT help desk and LMS solutions. CSU campuses will have the opportunity to use BlackBeltHelp’s IT help desk and LMS solutions, providing enhanced levels of IT support for... - August 31, 2018
BlackBeltHelp Helps University of South Dakota Provide Its End-Users 24x7 IT Support
BlackBeltHelp, a leading provider of premium quality help desk products and services in the US higher education industry, is elated to announce that University of South Dakota has selected BlackBeltHelp for 24x7 IT helpdesk support. Under this engagement, BlackBeltHelp will provide IT support to... - August 30, 2018
California Community Colleges (CCC) Technology Center Selects BlackBeltHelp for Helpdesk Support
The California Community Colleges (CCC) Technology Center has selected BlackBeltHelp to support its objective of receiving high quality centralized help desk services for CCC system-wide software applications. BlackBeltHelp will replace the existing help desk provider and provide help desk support... - July 25, 2018
California Community Colleges Technology Center Selects BlackBeltHelp for Help Desk Service
The California Community Colleges (CCC) Technology Center has selected BlackBeltHelp, to support its objective of receiving high quality centralized help desk services for CCC system-wide software applications. - August 23, 2017
BlackBeltHelp Launches Artificial Intelligence(AI) for Higher Education to Automate Over 50% of IT Help Desk Support
BlackBeltHelp, the leading Help Desk support and Artificial Intelligence company, today announced that they are launching Artificial Intelligence for Higher Education to Automate Over 50% of IT Help Desk Support. Problem Statement Technology and student services play a pivotal role in higher... - July 30, 2017
Middlesex Community College Selects BlackBeltHelp for 24x7 Technology Help Desk Support
BlackBeltHelp, a higher education focused provider of help desk products & services, announced its partnership with Middlesex Community College. With the new partnership, Middlesex Community College will provide IT support when on-campus staff is out for the night, weekend, or holiday. - June 28, 2017
Moraine Park Technical College Selects BlackBeltHelp for 24x7 Technology Help Desk Services
Moraine Park Technical College, a WI based institution, switches from Ellucian® to BlackBeltHelp 24x7 Help Desk Services. - June 14, 2017
Los Angeles Community College District Turns into 24x7 Help Desk by Selecting BlackBeltHelp for After-Hours Support
Los Angeles Community College District (LACCD) launched BlackBeltHelp's after-hours help desk to provide support when on-campus staff is out for the night, weekend and holidays. - June 11, 2017