"Don’t Get Mad, Get Leverage" Debuts on Amazon; Book Shows Consumers How to Fight Bad Customer Service and Win
The first customer service book written specifically to help consumers is now available for download on Amazon, the book’s co-authors announced today. “Don’t Get Mad, Get Leverage,” described by authors Betsy Gilbert and Mark Lusky as a road map for obtaining positive outcomes in seemingly hopeless negative customer service situations, debuts as an Amazon e-book with plans to launch a paperback version later this year. - July 17, 2013
"A Wandering, Wondering Jew: Story of Enlightenment on a Budget" Published on Kindle in Time for Global Belly Laugh Day
In time for the “Global Belly Laugh Day” celebration Jan. 24, author Mark Lusky announces Kindle publication of his book, “A Wandering, Wondering Jew: Story of enlightenment on a budget.” Loosely inspired by Elizabeth Gilbert’s “Eat, Pray, Love,” Lusky offers grassroots, common-sense suggestions for enhancing readers’ daily lives--including finding or improving a sense of humor. - January 22, 2013