VPI’s Analytics-Driven Quality Monitoring Software Wins Contact Center Technology Innovation of the Year Award at ContactCenterWorld’s Top Ranking Performers Conference
VPI (Voice Print International, http://www.VPI-corp.com), the premier global provider of analytics-driven interaction recording, contact center quality monitoring and workforce optimization solutions for enterprises, trading floors, government agencies, and emergency service providers, today... - July 02, 2010
Speaker Alert: Public Safety Technology Experts to Explore Most Effective Ways to Prepare for Next Generation 9-1-1
Upcoming Education Sessions to Showcase Best Practices for Incident Recording, Management and Quality Assurance in a Multimedia World - June 05, 2010
VPI Call Recording and Analytics-Driven Quality Monitoring Solution Now Compliant on Avaya AuraTM Communications Manager
VPI CAPTURE and VPI QUALITY PRO application undergoes successful compliance testing on Avaya’s AuraTM Communication Manager. Enables organizations to cost-effectively capture, evaluate, analyze and optimize interactions to increase operational performance, customer satisfaction and compliance. - February 24, 2010
VPI Makes Next Generation 9-1-1 Ready Digital Call Recording Systems Affordable for Public Safety Organizations and Budgets of All Sizes
Release of Budget-Friendly VPI CAPTURE ESSENTIAL Enables Organizations to Update Legacy Digital Call Recording Systems Today with Future-Ready Technology - February 24, 2010
VPI EMPOWER(TM) Contact Center Workforce Optimization Software Wins Product of the Year Award from Customer Interaction Solutions® Magazine
VPI (Voice Print International, http://www.VPI-corp.com), the premier global provider of interaction recording and analytics, and contact center workforce optimization software solutions for enterprises, trading floors, government agencies, and emergency service providers, announced today that VPI... - February 24, 2010
VPI Wins Prestigious 2009 IP Contact Center Technology Pioneer Award from Customer Interaction Solutions Magazine
Technology Marketing Corporation’s Customer Interaction Solutions magazine has recognized VPI as a winner of its IP Contact Center Technology Pioneer Award for 2009. Since 1982, TMC’s Customer Interaction Solutions has been a leading commentator of the CRM, call center and teleservices industries. - June 26, 2009
VPI (Voice Print International) Today Announced That It Has Added to Its Growing List of Avaya Compliant Solutions
Voice Print International Inc., a leading provider of integrated interactions recording and workforce optimization solutions and a member of the Avaya DevConnect program since 2002, today announced that it has added to its growing list of Avaya compliant solutions. VPI’s solutions help... - June 21, 2009