Contact Center Migrates to XT Telemanagement for Call Billing and Reporting; Gains Insight into Customer Call Paths

Serco utilizes vectors with their Communication Manager to setup teams and route calls based on which of their customer service representatives have received the proper training to handle those calls. After installation of XT, Serco gained insight into the path customers were taking to reach the agents, beginning in the auto attendant, by revealing vector routing information. - September 02, 2015 - Metropolis Technologies, Inc.

GL Announces IMS Network Simulation Test Suite

GL Communications Inc., announced today its latest product IP Multimedia Subsystem Network Simulation referred to as MAPS™ SIP IMS test suite. - September 02, 2015 - GL Communications Inc

ZeroStopBits Announces Launch of Redesigned Web Site

Today ZeroStopBits announced the launch of their redesigned site. The new site boasts sleek and responsive full-width layouts, and a more streamlined approach to delivering relevant content. The facelift is long overdue, and brings with it a refreshingly clear understanding of what services the... - August 31, 2015 - ZeroStopBits, LLC

ToolHound Announces Webinar Training Series on Tool and Equipment Management Applications

ToolHound Tuesday is a free webinar designed to inform attendees about ToolHound 5 solutions and applications. - August 30, 2015 - ToolHound Inc.

Virtual Media Group Takes Steps Toward Going Green

Virtual Media Group has announced that it is taking steps to protect the environment by moving towards paperless functioning. The video marketing company has transitioned its entire sales team to an electronic process that includes cloud-based programs and online material, eliminating all printing as well as the use of paper within the department. - August 30, 2015 - Virtual Media Group

Cumberland County Schools Leverage Vidyo Technology to Maximize Student Achievement

The Global Communications Network, a part of Cumberland County Schools’ initiative, leveraged Vidyo’s software-based video conferencing technology that enables high school students to virtually enroll in Advanced Placement (AP), honors and credit recovery classes and connects teachers and administrators across the school system for real-time face-to-face meetings, trainings and office hours. Learn more about distance learning: http://www.vidyo.com/solutions/distance-learning/ - August 30, 2015 - Vidyo

Verint and Vidyo Collaborate to Integrate Video Calls Into Omnichannel Customer Engagement Centers

Verint Systems Inc. and Vidyo, Inc. announced their collaboration to bring video to today’s customer engagement centers. The integration of VidyoWorks platform into Verint System allows businesses to bring greater insight into customer interactions and enables video interactions between customers and service employees. Learn more about Vidyo solutions: http://www.vidyo.com/solutions/ - August 30, 2015 - Vidyo

SmartLabs STBs Get a New Footprint

New enclosures open up new opportunities for Interactive TV operators and their subscribers. - August 29, 2015 - SmartLabs

Ofcom Launches Mobile Coverage Checker

Stuart Griffiths, CEO of True Telecom commented, “True Telecom offers to customer’s fantastic value 4G data deals, so we find Ofcom’s Mobile Coverage Checker a fantastic way of promoting competition between mobile operators.” - August 29, 2015 - True Telecom

RAD Enhances Award-Winning Demarc Portfolio with VDSL2 and GPON

RAD's innovation allows business and mobile backhaul service providers to maximize existing access infrastructure. - August 29, 2015 - RAD

Actor, Vir Das, Creates a Laugh Riot on Twitter with First 3 Videos for Rebtel’s #desiproblems Campaign

Vir Das releases 3 videos illustrating the hilarious realities of life with Rebtel’s Unlimited International Calling. - August 29, 2015 - Rebtel

Latest Smart&Tough Phone Released Exclusively Through Kickstarter

Latest Smart&Tough Phone Released Exclusively Through Kickstarter

Roger Butterworth of BWC says. "The new Stealth 4G LTE rugged Android phone is the best rugged handset ever released." The Kickstarter deal offers a 50% discount for early adopters. - August 28, 2015 - Smart&Tough

The Wireless Experience to Offer DIRECTV

The Wireless Experience, a premier authorized AT&T retailer will offer the DIRECTV bundle in addition to AT&T wireless and home services in their over 60 locations throughout the US. - August 28, 2015 - The Wireless Experience

Metropolis’ XT Telemanagement Receives a 2015 Communications Solutions Product of the Year Award

Metropolis' XT Telemanagement product receives a 2015 Communications Solutions Product of the Year Award. The product includes over 250+ reporting templates, alert notification tools, and automation settings to make it easy for businesses to gain insight into communication trends and receive actionable feedback on performance. - August 27, 2015 - Metropolis Technologies, Inc.

Global Technology Associates Recognized as One of America’s Fastest Growing Private Companies by Inc. Magazine

Global Technology Associates ranked as No. 2130 on the 2015 Inc. 5000 with three-year sales growth of 183%. - August 27, 2015 - Global Technology Associates, LLC

Perle Discloses Partial List of Retail Customers

Perle Device-Networking Hardware facilitates smooth transactions on Black Friday, Cyber Monday, Super Saturday and every other day. - August 27, 2015 - Perle Systems

Voxvalley to Unveil its Retail & Wholesale Softswitch Solutions for Carrier Community at ACC 2015

Voxvalley is all set to participate and showcase its flagship VoIP solutions in Asian Carrier Conference (ACC) 2015 to be held in Philippines. - August 27, 2015 - Voxvalley Technologies

Cloud 3C Awarded NEC’s Diamond Status Second Time in a Row

Cloud 3C, a Voice, Video & Data Technology organization that focuses on Future-Proofing End-user Communications for both on premise customer equipment (CPE) and Hosted Cloud Services has been awarded “Diamond” status by NEC Corporation of America in their Accelerator Program. This... - August 26, 2015 - Cloud 3C

Teen Actor Karan Brar Endorses Rebtel and Their #DesiProblems Contest

Rebtel kicks off robust social media campaign with the sought after Disney star. - August 26, 2015 - Rebtel

GL Announces Mission Critical Record/Replay System for Telecommunication Lines

GL Communications Inc., announced today its enhanced Synchronous Trunk Record/Playback application for TDM facilities such as T1 E1, T3 E3, OC-3/STM-1 lines. Speaking to the press, Mr. Jagdish Vadalia, a Senior Manager for product development of the company said, "GL’s Synchronous Trunk... - August 26, 2015 - GL Communications Inc

SV Just Released Their Rapid Response Cable Assemblies Application Note

SV Microwave just released their new New Rapid Response Cable Assemblies Application Note. These cable assemblies are built-to-order and ship within 5 business days. Using the best interactive RF cable builder application in the market, customers can build cable assemblies designed for their... - August 23, 2015 - SV Microwave

Virtual Technologies Group Achieves Cisco Select Certification

Virtual Technologies Group, an IT product and services provider has announced it has achieved Cisco Select Certification with Cisco Systems, one of the worldwide leaders in IT. - August 23, 2015 - Virtual Technologies Group

A Message from Stuart Griffiths, CEO of True Telecom to Business Owners Across the UK

Stuart Griffiths, True Telecom’s CEO and co-founder, strove hard to ensure that his customers enjoyed first class service and support, while at the same time setting about building a solid reputation for the new company within, what is an extremely competitive sector. - August 23, 2015 - True Telecom

Eastern DataComm to Sponsor the New Jersey Police Chiefs Foundation Safe Schools Symposium

Eastern DataComm announced it will be sponsoring the New Jersey Police Chiefs Foundation Safe Schools Symposium as a benefactor sponsor on October 15th. They will also be exhibiting at the New Jersey State Association of Chiefs of Police Mid-Year Meeting in Long Branch, NJ on December 3, 2015. The... - August 21, 2015 - Eastern DataComm

Parlance Announces Webinar: “Never Change!”

Parlance Corporation, a provider of call automation for operator services and contact centers, today announces a new webinar, “Never Change! Unless you want to improve service to callers, reduce operator stress, and save money that is... ” This webinar will explore common roadblocks to... - August 21, 2015 - Parlance Corporation

High-Tech Sensors Help Make Travel in New Zealand More Predictable

In New Zealand, traveling will be more predictable thanks to new high-tech sensors that collect and share live traffic information with people. - August 21, 2015 - Veovo

JFK Displays Actual Wait Times Using Beacons That Monitor Mobile Phones

New York’s busiest—and one of the world’s largest—airports is now displaying real-time wait times for major queues. The wait times are powered by beacons monitoring passenger mobile devices. - August 21, 2015 - Veovo

Deltapath Bridging Solutions Extends Collaboration of Skype for Business with External Team, Increase Productivity and Bring Life to Work

Deltapath® frSIP® Skype for Business Gateway enables “any-to-any” seamless communications between the industry-leading Microsoft Lync, Office 365 and Skype for Business to open SIP. - August 21, 2015 - Deltapath, Inc.

True Telecom Launches a Range of 4G SIM Only Deals

True Telecom, the UK’s most rapidly expanding telecoms company, has launched a range of 4G SIM Only plans, designed to add SIMplicity for customers deciding on their mobile tariffs. Available immediately via the True Telecom telesales team, the new 24 month contract deals are ideal for... - August 19, 2015 - True Telecom

Cloud 3C is Proud to Announce Their Newest Partnership with Avaya, a Recognized Innovator and Leading Global Provider of Business Communication Solutions

Cloud 3C, the Orlando-based provider of communication solutions for businesses and government agencies, has recently completed the Authorized Channel Partner process and is now proud to be aValue Added Partner of Avaya. Cloud 3C has been looking to expand its scope and reach out further to not... - August 18, 2015 - Cloud 3C

Conferencing Software Development Highlighted on FreeSWITCH Specific Website of Ecosmob

Ecosmob Technologies provides custom development services for voice, video and web conferencing platforms. The company has highlighted details of their conferencing solution development services on its freeswitch specific website, freeswitchservice.com. - August 18, 2015 - FreeSWITCH service provider division of Ecosmob

Ecosmob Technologies Announces Appreciation Gathered for IP PBX Solution Development Services

Ecosmob Technologies announced the positive response they have received from their clients globally for their IP PBX solution development services globally. - August 18, 2015 - FreeSWITCH service provider division of Ecosmob

CosmoSWITCH Announced as a Perfect Class 4 Softswitch Solution for Italian Telecom Operators

Ecosmob Technologies has developed a class 4 softswitch solution for Italian telecom operators. It is specifically designed and developed by keeping Italian Telecom standards in mind. - August 18, 2015 - FreeSWITCH service provider division of Ecosmob

AppsMoment Announces Windows Apps Maker Release

AppsMoment announces Windows platform support presenting brand new windows apps builder. AppsMoment is a cloud mobile apps making tool. Now with Windows support its users can reach their target audience on any device including iPhone, iPad, Android, Amazon Kindle and Windows phones. The core idea... - August 18, 2015 - AppsMoment

STEM-Based Weather Balloon Competition Announced for Washoe County School District

Glass Ceiling, developed by TigerWare Developments, challenges Washoe County High School students to touch the edge of space in a STEM-based competition using High Altitude Weather Balloons. - August 18, 2015 - TigerWare Developments

Six Consecutive Years in Inc. 500|5000 Places FlexPrint, Inc. in Rarefied Class of Top Private National Companies

National Managed Print Services Provider Continues Crazy Growth. - August 17, 2015 - Flex Technology Group

Bulk TV & Internet Ranks No. 2570 on the 2015 Inc. 5000 with Three-Year Sales Growth of 143%

Bulk TV & Internet (Bulk TV), a leading provider of DIRECTV to commercial properties nationwide has been named to the 34th annual Inc. 5000, an exclusive ranking of the nation’s fastest-growing private companies. Inc. magazine ranked the company #2570 out of 5000 organizations who... - August 15, 2015 - Bulk TV & Internet

Easy On Hold Provides Innovative Message on Hold Solution for Asterisk

Asterisk developers can now use a live audio stream for clients' message on hold and hold music background. The streams can be controlled from a single access point, which empowers managers to control content over a wide network of listening stations. - August 15, 2015 - Easy On Hold

The Wireless Experience Opens Two New Locations

The Wireless Experience, a leading wireless solution and home automation AT&T retailer operating over 60 stores across the Northeast, announces the opening of two new locations in Northeastern Pennsylvania. - August 15, 2015 - The Wireless Experience

True Telecom and KM Charity Team Up Once Again

"We’ve seen huge growth as a business over the past few months and nothing makes us come together more than supporting charitable causes in our local area.” – Stuart Griffiths, CEO of True Telecom. - August 15, 2015 - True Telecom

Connected Data Granted U.S. Networking Patent That Sets a New Performance Standard for Cloud File Sharing Across Computers and Mobile Devices

Private Cloud File Sync and Share Storage Appliance Leader Drives Innovation to Provide Enterprise Performance, Privacy, and Security That Public Cloud Providers Can’t Deliver - August 14, 2015 - Connected Data

Never-Ending Calls Drive Vir Das Crazy as He Partners with Rebtel for Viral Video Series

Actor taking lead role in hilarious 8 episode series that will have you in splits - August 14, 2015 - Rebtel

Bulk TV & Internet Named One of the Best Places to Work in the Triangle

Bulk TV & Internet (Bulk TV), a leading provider of television solutions to commercial properties nationwide, announces their inclusion among the list of Best Places to Work in the Triangle by the Triangle Business Journal. This marks the fifth time Bulk TV has been included on the esteemed... - August 14, 2015 - Bulk TV & Internet

Cloudastructure Connected Campus Security Solution Delivers a Safe Environment for Learning at Universities, Colleges and Schools

Cloudastructure Connected Campus Security Solution Delivers a Safe Environment for Learning at Universities, Colleges and Schools

Cloud based Integrated Video Surveillance (VSaaS) and Access Control (ACaaS) as a Service provide seamless connectivity, transparency and scale across geographically distributed buildings to deliver a safe learning environment. - August 13, 2015 - Cloudastructure, Inc

Parlance Corporation Announces New Article: “Never Change”

The article explores 6 reasons hospitals should keep handling calls the way it does today, and offers 6 reasons why now is the perfect time to make a change. - August 13, 2015 - Parlance Corporation

Perle Releases Wireless Serial Device Servers

Authentic secure transmission of RS232/422/485 serial data across a WiFi network. - August 13, 2015 - Perle Systems

Jens Oliver Meiert with New Travel and Adventure Book, “Journey of J.”

Adventurer and technologist Jens Oliver Meiert publishes new book, “Journey of J.—Around the World in 557 Days, 1,017 Photos, and 291 Personal Notes” (meiert.com/journey). - August 12, 2015 - Meiert Research & Development

pascom and SIP Trunk Plus Announce mobydick VoIP Phone System Interoperability

mobydick developer pascom Netzwerktechnik announce interop partnership with UK VoIP Provider SIP Trunk Plus, benefitting mobydick users within the UK market. - August 12, 2015 - pascom GmbH & Co. KG

GL Announces Enhanced SIGTRAN Protocol Test Suite for Hybrid Networks

GL Communications Inc., announced today its enhanced SIGTRAN Protocol Test Suite for Hybrid Networks. - August 12, 2015 - GL Communications Inc

True Telecom Launches SIM Only Deal

Stuart Griffiths, CEO, said: "Offering True Telecom customers a fantastic value 4G data deal is a great way to start our journey towards establishing ourselves as a major player in consumer mobile. These excellent value deals are a thank you from us, to loyal True Telecom customers.” - August 12, 2015 - True Telecom

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