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Within Customer Service
City Beat News Honors 2016 Spectrum Award Winners for Excellence in Customer Service
City Beat News announces 2016 Spectrum Award Winners that have provided excellent customer service and earned high ratings from customers. - September 04, 2016 - City Beat News
City Beat News Announces First-Time Spectrum Award Winners with High Customer Satisfaction Ratings
City Beat News announces more winners of the 2016 Spectrum Award for Excellence in Customer Satisfaction, all of which have won for the first time. - September 02, 2016 - City Beat News
Capita Conferences Announce Their Transforming Contact Centres Conference - Monday 31st October 2016, Edinburgh
Do not miss this opportunity to network and learn ideas that will allow you to maximise your resources to deliver the highest level of service to your customers. - September 02, 2016 - Capita Conferences
NetHunt Launches a Gmail-Based CRM System for Android, Brings Easy Customer Relationship Management to Mobile
NetHunt CRM extends the array of its services with a new Android CRM system app, adapting its trademark email-to-record feature for the mobile users. - August 31, 2016 - NetHunt CRM
Capstone Consultants Announces the New Top Rep for 2016, Traci Carroll
Capstone Consultants team is proud to share the new top rep for quarters 1 and 2 of 2016. Capstone Consultants top leaders and managers recently attended a conference in Dallas Texas where awards were given out. - August 30, 2016 - Capstone Consultants
Ferricchia Hair Salon Wins 2016 City Beat News Spectrum Award for Excellence in Customer Satisfaction
The team at Ferricchia Hair Salon receives high marks for customer satisfaction, earning the salon the prestigious Spectrum Award. - August 27, 2016 - City Beat News
Seaside Staffing Wins 2016 City Beat News Spectrum Award for Excellence in Customer Satisfaction
Virginia Beach-based maritime staffing agency, Seaside Staffing, earns top ratings for customer satisfaction and wins the Spectrum Award. - August 25, 2016 - City Beat News
Capita Conferences Announce Details of Their Mental Health Payment Systems Conference – Thursday, 24 November 2016 – Central London
With recommendations from the Independent Mental Health Task Force published earlier this year reaffirming the need for new payment models which incentivise swift access, high quality care and good outcomes, Capita’s Mental Health Payment Systems Conference is designed to support... - August 25, 2016 - Capita Conferences
Capita Conferences Announce Their Tackling Domestic Abuse Conference - Thursday 27th October 2016, Edinburgh
Attend this one day national conference in order to effectively develop your services focusing on disrupting patterns of abuse, including young people in the narrative and supporting survivors of abuse. - August 24, 2016 - Capita Conferences
CONRIC PR & Marketing Earns Three State Public Relations Awards
Florida Public Relations Association honors firm’s excellence in its service to City of Palms Classic and the Imaginarium’s Imagine Gala. - August 19, 2016 - CONRIC PR & Marketing
2016 Spectrum Award Winners for Excellence in Customer Satisfaction Announced by City Beat News
City Beat News announces 2016 Spectrum Award Winners that have provided excellent customer service and earned high ratings from customers. - August 19, 2016 - City Beat News
MEDRelief Staffing Wins 2016 City Beat News Spectrum Award for Excellence in Customer Satisfaction
Houston-based medical staffing company MEDRelief Staffing wins its first Spectrum Award for providing excellent customer service. - August 13, 2016 - City Beat News
Capita Conferences Announce Their Apprenticeships and Traineeships Conference Monday 17th October, Central London
Attend this conference to gain valuable insight on the operational impact of reforms to policy and funding for apprenticeships and traineeships and benefit from practical advice for overcoming the challenges involved. - August 08, 2016 - Capita Conferences
Black Owned Businesses Get New Boost with Latest Social Network Platform RankTribe
Great news for black owned businesses looking for exclusive exposure and support online. Latest social networking platform RankTribe has arrived with a new Black-owned business review service to render a further boost to black owned companies that will also enable customers to choose their needed services wisely. iOS and Android apps available. - August 03, 2016 - RankTribe
City Beat News Announces 2016 Spectrum Award Winners for Excellence in Customer Satisfaction
City Beat News announces 2016 Spectrum Award Winners that have provided excellent customer service and earned high ratings from customers. - July 27, 2016 - City Beat News
City Beat News Honors Spectrum Award Winners Who Earned High Customer Satisfaction Ratings
City Beat News announces more winners of its prestigious Spectrum Award for Excellence in Customer Satisfaction. - July 16, 2016 - City Beat News
Brown Family Auto Sales Wins City Beat News Spectrum Award for Excellence in Customer Satisfaction
Houston-based auto dealership wins its first Spectrum Award for providing excellent customer service. - July 14, 2016 - City Beat News
WEBTEXT Delivers Facebook Messenger Into Cisco Contact Center
WEBTEXT announced today that it is the first messaging company to successfully integrate Facebook Messenger into every Cisco contact center platform on the market. - July 13, 2016 - WEBTEXT
City Beat News Announces First-Time Spectrum Award Winners with High Customer Satisfaction Ratings
City Beat News announces more winners of the 2016 Spectrum Award for Excellence in Customer Satisfaction, all of which have won for the first time. - July 05, 2016 - City Beat News
City Beat News Announces 2016 Spectrum Award Winners for Excellence in Customer Satisfaction
City Beat News announces 2016 Spectrum Award Winners that have provided excellent customer service and earned high ratings from customers. - June 30, 2016 - City Beat News
WEBTEXT Delivers Facebook Messenger Into eGain & Liveperson Webchat for Contact Center
WEBTEXT announced today that it is the first messaging company to successfully integrate Facebook Messenger into both eGain & Liveperson webchat and deliver it into Cisco & Avaya contact centers. “Integrating Messenger with two of the largest global contact center webchat companies... - June 30, 2016 - WEBTEXT
Secret Eyes Everywhere Awards Customer Service Difference Makers
In a time where everybody and their mom takes to the web to vent their frustrations, it’s good to know there are some people who still care. - June 16, 2016 - Secret Eyes Everywhere
CONRIC PR & Marketing to Host Open House at New Office
Agency’s new, larger location reflects growing list of clients - June 16, 2016 - CONRIC PR & Marketing
Capita Conferences Announce Their Channel Shift in the Public Sector Conference and Exhibition – 22nd September 2016 – Central London
Featuring tailored streams, this Conference and Exhibition has been designed to showcase strategic insight and practical case studies from across the public and private sector - June 16, 2016 - Capita Conferences
Urgent Care and Out of Hours Services Conference - Wednesday, 31 August 2016 – Edinburgh
Following the publication of the National Review of Primary Care Out of Hours Services to ensure you have the tools to transform your organisation’s unscheduled care. - June 15, 2016 - Capita Conferences
Spectrum Award Winners Honored by City Beat News for Achieving High Customer Satisfaction Ratings
City Beat News announces more winners of the 2016 Spectrum Award for Excellence in Customer Satisfaction. - June 11, 2016 - City Beat News
iNAGO to Show Safer Driving Technology for In-Car Assistants at TU-Auto Detroit 2016
At TU-Auto Detroit 2016, iNAGO Corporation is demonstrating its new Safe Driver Notification (SDN) technology, a safer way to deliver connected content and services to drivers. SDN uses a new way of predicting cognitive workload to control interaction with the user to maximize safety while improving user experience. iNAGO has successfully completed research and development for SDN and has now integrated it into iNAGO’s next-generation netpeople platform being demonstrated at TU-Auto in Detroit. - June 10, 2016 - iNAGO Corporation
WEBTEXT Delivers Facebook Messenger Into Avaya Contact Center
This week June 6-9, in addition to SMS+MMS messaging, WEBTEXT will be demonstrating its unique Messenger contact center solutions at Avaya Engage, the 2016 IAUG summit in Orlando, FL. - June 07, 2016 - WEBTEXT
Academy Conversion and Management Conference - 13th July 2016, Birmingham
With the Government’s recent assertion that all ‘requires improvement’ and ‘inadequate’ schools are required to convert to academy status, with an ultimate goal of achieving countrywide academisation, Capita’s Academy Conversion and Management Conference is... - June 02, 2016 - Capita Conferences
2016 Spectrum Award Winners Honored by City Beat News for Achieving High Customer Satisfaction Ratings
City Beat News announces 2016 Spectrum Award Winners that have provided excellent customer service and earned high ratings from customers. - May 26, 2016 - City Beat News
Prestigious Spectrum Awards Granted by City Beat News for High Customer Satisfaction Ratings
City Beat News announces more winners of the 2016 Spectrum Award for Excellence in Customer Satisfaction. - May 23, 2016 - City Beat News
Third Sector Commissioning: Tuesday 12th July 2016 – Central London
Attend to gain best practice advice on measuring the outcomes of your commissioning framework and ensure you can gain maximum social and financial value from commissioning. - May 21, 2016 - Capita Conferences
Commissioning for Health and Care Transformation: Monday 11th July 2016 – Central London
Explore the range of healthcare commissioning arrangements available including a focus on outcome-based commissioning and commissioning for value. - May 21, 2016 - Capita Conferences
Secret Eyes Everywhere Launches a Way to Report Bad Customers
If you have ever witnessed customers behaving badly in the past and wished there was something you could have done about it; Secret Eyes Everywhere has answered your prayers. - May 11, 2016 - Secret Eyes Everywhere
Kathy Grey Named Communications Editor at CONRIC
Former newspaper editor brings years of experience to the public relations, marketing and publishing firm. - May 11, 2016 - CONRIC PR & Marketing
New Social Media Tool for Getting Swear Words and Ads Out of Your Profiles Automatically
Smart Moderation is a new social media tool for comment moderation that provides a service to protect your online reputation by automatically hiding/removing inappropriate content such as bad words, ads, spam & trolls in a multitude of languages. - May 09, 2016 - Smart Moderation
Capita Conferences' Effectively Handling Complaints in Housing Conference Announced - 21st June, Central London
Effectively Handling Complaints in Housing Tuesday 21st June 2016 – Central London Chair: Matt Cooney, Chief Executive, Asra Housing Group About the conference: This conference provides a unique forum to explore how to implement an effective complaints handling process. With the... - May 08, 2016 - Capita Conferences
Capita Conferences' Welfare Reform Conference Announced - 20th June, Edinburgh
Welfare Reform in Scotland Monday 20th June 2016 - Edinburgh Chair: Les Robertson, Immediate Past President, Institute of Revenues, Rating and Valuation (IRRV) Scotland Association About the conference: This conference comes at a critical time amidst considerable change taking place within the... - May 08, 2016 - Capita Conferences
Learn the 5 Business Disciplines with Guest Speaker JDWalker
Whether you are a new or experienced business owner or a serial entrepreneur, this presentation of the “Five Business Disciplines” was developed just for you. The Five Business Disciplines are the foundation of Master Networks training. - May 06, 2016 - Master Networks - Acworth
Kaminski Capital Advertising, Inc. Celebrates Best First Quarter Ever
KCA has hired new employees to oversee market development. Recent expansion has directed focus on development outside the city of Tucson. Oro Valley and Marana continue to give huge results for this office. During the first quarter, KCA provided over $10,000 in gift cards to families in these communities. James K. responds by saying, “Not only are our clients extremely happy with the results, but we have had a direct impact on the local economies of Southern Arizona.” - May 05, 2016 - Kaminski Capital Advertising, Inc.
Teacher Training and Recruitment - 13th June 2016 – Central London
With a shortage of new teachers entering the profession and increasing pressures in attracting and retaining high quality staff, Capita's national Teacher Training and Recruitment Conference is designed to showcase innovation from across the sector. Featuring strategic guidance from Sir Andrew Carter and the DfE, the agenda highlights transferable initiatives from primary and secondary settings. - May 03, 2016 - Capita Conferences
City Beat News Honors Spectrum Award Winners for Achieving High Customer Satisfaction Ratings
City Beat News has begun rolling out the results of its Spectrum Award for Customer Satisfaction. - May 01, 2016 - City Beat News
Capita Conferences’ Records and Information Management Event Announced – 27th May, Edinburgh
Public Sector Records and Information Management Friday, 27th May 2016 – Edinburgh Chaired by Alan Bell, Head of Information Governance, University of Dundee About the conference: This conference is ideally timed to ensure organisations have accessible and effective records and information... - April 30, 2016 - Capita Conferences
Capita Conferences’ Alternative Provision in Education Event Announced – 24th May, London
Alternative Provision in Education Tuesday, 24th May 2016 – Central London Chaired by Seamus Oates, CEO, TBAP Trust, (Tri Borough Alternative Provision) About the conference: This conference showcases best practice initiatives and strategies to optimise funding, improve commissioning... - April 30, 2016 - Capita Conferences
Supported Housing Conference
Capita’s Supported Housing Conference is taking place on 22nd June in London and comes at a crucial point for those providing valuable services to the most vulnerable in society. - April 28, 2016 - Capita Conferences
Secondary Performance and Assessment Conference
Capita’s Secondary Performance and Assessment Conference on 29th June 2016 in Leeds is aptly timed to prepare you for the changes and ensure you can continue improving the progress and attainment of your students. - April 27, 2016 - Capita Conferences
CONRIC PR & Marketing Wins Two Image Awards
The Southwest Florida Chapter of FPRA recognizes PR excellence. - April 27, 2016 - CONRIC PR & Marketing
Capita Conferences' Housing Finance Event Announced - 23rd May, London
This Housing Finance Conference will help providers get to grips with new government policies including pay to stay, right to buy and the 1% rent reduction, featuring leading speakers from Homes and Communities Agency, local government and the social housing sector. - April 17, 2016 - Capita Conferences
College Works Painting Earns Award for Achieving Outstanding Customer Satisfaction Ratings
With a high customer satisfaction rating, College Works Painting in Irvine receives the Talk Award for Outstanding Customer Satisfaction. - April 14, 2016 - The Talk Awards
Preventing Deaths in Police Care Conference - 28th June 2016 – Central London
Attend Capita’s one day national conference on 28th June and ensure your organisation has the tools to adopt an effective multi-agency approach to preventing deaths in police care. - April 10, 2016 - Capita Conferences